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Rating: 9.1 / 10 (Excellent)
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Founded in 2013, HomeDirect Mortgage, based in Kansas City, is the internet mortgage division of BOK Financial, a multimillion-dollar institution. BOK has been in business since 1910. The financial giant offers both commercial and personal banking. As a mortgage loan originator and servicer, some of the products available at HomeDirect Mortgage are conventional, VA, and FHA loans.
 
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How is HomeDirect Mortgage rated?

Breakdown

4.7/5
Loan Variety
4.5/5
Ease of Process
4.5/5
Customer Service and Reputation
4.0/5
Discounts and fees

Overall Rating: 4.5 / 5 (Excellent)

HomeDirect Mortgage offers low rates and exceptional customer service to customers in 48 states. To start the refinance process, customers can choose to complete the easy and quick online application or a traditional application. Customers also get one on one assistance form a qualified loan officer. An extra advantage of refinancing with HomeDirect Mortgage is that the company will not only originate and process your loan, but it will be serviced by them as well.

Loan Options

Lender Type
Lender
Loans Offered
Rate & Term
Cash-out
Loan Programs
FHA
VA
Conventional

Loan Variety - 4.7 / 5

In addition to rate/term refinance and cash-out loan options, HomeDirect Mortgage also offers a Home Equity and HELOC options.

Application Process

Ease of Process - 4.5 / 5

Applying for a mortgage refinance with HomeDirect is pretty straightforward, and customers can complete the entire process online or choose to complete a traditional application. The online process is automated and easy to use. Borrowers upload required documentation using their computer for the process to advance and can sign documents electronically.

HomeDirect Mortgage Reputation

Memberships & Regulatory Info.

Nationwide Mortgage Licensing System ID
403501
Nationwide Mortgage Regulatory Actions
0
NMLS Collection Date
2018-04-06

Online Reviews

BBB Rating
A+
BBB Positive Reviews
1
BBB Negative Reviews
1
BBB Neutral Reviews
0
Date Collected
2018-04-06

Customer Service and Reputation - 4.5 / 5

Although HomeDirect Mortgage was founded in 2013, its parent company, BOK Financial Corporation has a long and stable financial history, servicing customers since 1910. BOK holds an A+ rating with the BBB. Coupled with the raving reviews the lender has received across multiple online platforms regarding professionalism and the ease of the process, HomeDirect can meet your mortgage refinance needs.

Contact & Additional Information

Homepage URL
https://www.homedirectmortgage.com
Company Phone
(855) 314-7440
Headquarters Address
11880 College Blvd, Suite 320, Overland Park, KS, 66210
Year Founded
2013
Top Rated
Our Partner
(844) 403-4861
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  • Request a free quote online
  • A direct lender with an efficient online application process
  • Complete your mortgage application in minutes
  • Mortgage origination and servicing in one place
  • FDIC insured and Equal Housing Lender
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