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Veterans United Mortgage Rates Review


ConsumersAdvocate.org Rating: 4.6 / 5 (Excellent)
886 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.

How is Veterans United rated?

Breakdown

4.5/5
Lender Types
4.5/5
Available Mortgage Types
5.0/5
Customer Experience
5.0/5
Reputation & Transparency

Overall Rating: 4.6 / 5 (Excellent)

Like all VA loans, mortgages offered through Veterans United are insured by the US Department of Veteran’s Affairs. Because of this, the company is able to offer loans with significantly more favorable conditions to service members and veterans than usually available to the civilian population, like flexible qualification guidelines, lower rates, lower monthly payments, no down payments, and no private mortgage insurance.

As the country's No. 1 Lender for VA purchase loans, Veterans United has closed over 100,000 home loans for military service members and their families.

Veterans United Loan Specifics

Available Mortgage Types - 4.5 / 5

Veterans United offers VA Purchase Loans, VA Cash-Out Refinance Loans, and VA Interest Rate Reduction Refinance Loans – often called a Streamline Refinance.

To get the ball rolling, veterans and service members can avail themselves of a host of online calculators and educational tools to assess their own financial situation, learn the VA loan process, and get help with finding the right home given all this information.

Types of Mortgage Loans Offered

  • Fixed Rate 15 Year
  • Fixed Rate 20 Year
  • Fixed Rate 25 Year
  • Fixed Rate 30 Year
  • 5/1 ARM
  • Jumbo Fixed Rate
  • Jumbo Adjustable Rate
  • VA Fixed Rate
  • VA Adjustable Rate
  • FHA Fixed Rate
  • FHA Adjustable Rate
  • USDA Loan
  • Interest Rate Reduction Refinance Loan (IRRRL)

Veterans United Customer Experience

Customer Experience - 5 / 5

Veterans United is not just a financial organization providing VA loans to service members, they are a full service resource of advice and help for active and former military personnel.

The company offers a trove of online guidance and education, so it’s not just a matter of do you qualify or not: Veterans United will work with you from the very beginning of the process and guide you along the path of finding the right home, getting your credit in shape, and selecting the best possible VA loan for your situation.

Veterans United also offers a one-of-a-kind program designed specifically for military homebuyers to help improve their credit, at no cost. Customers can work with a dedicated Lighthouse Consultant to take strategic steps towards homeownership.

If consumers have any questions during the VA Loan Program or their application process, they can contact one of the company's Home Loan Specialists over the phone, who are available 24/7, to better serve members overseas.

Online Features

Online Quote
Yes
Additional Tools and Resources
Mortgage Calculator
Affordability Calculator
Help Articles
Credit Building Program

Veterans United Qualification Requirements

Qualification Requirements - 4.5 / 5

VA loans are a $0 down payment mortgage option available to Veterans, Service Members and select military spouses, are issued by private lenders, and are guaranteed by the U.S. Department of Veterans Affairs (VA).

All prospective borrowers under the VA loan program must obtain a Certificate of Eligibility (COE) from the Veterans Administration. Veterans United may be able to get this document for you.

In order to get a COE, generally speaking, you must:
  • Have 90 consecutive days of active service during wartime, or
  • Have 181 days of service during peacetime, or
  • Six years in the Reserves or National Guard, or
  • Be the spouse of a service member who has died in the line of duty or as a result of an injury sustained in the line of duty

  • Because VA loans are insured by the federal government, credit score typically isn’t as much of a limiting factor as it is with conventional loans, however, it still will play a part.

    If your credit is less than stellar, it would be a good idea to avail yourself of Veterans United’s credit building service. As an active or former service member, the company connects you with credit and VA loan experts free of charge to help get you on track to securing a home.

    If you have additional questions about whether you qualify, you can contact Veterans United's Home Loan Specialists, who are available 24/7.

    Key Requirements at a Glance

    Minimum FICO Score
    620
    Minimum Down Payment
    $0

    Additional Qualification Requirements

    To determine eligibility, prospective borrowers may have to initially provide the following information military service history, information about the property, and personal information such as credit score, email address, and phone number.

    Veterans United Lender Reputation

    Reputation & Transparency - 5 / 5

    Veterans United has been the country's No. 1 Lender for VA purchase loans in 2016, 2017 and 2018, with over 100,000 closed home loans for military service members and their families.

    What really sets the company apart is their involvement in the military community. The company is advised by a board of former senior military personnel representing every service branch whose mission is to educate veterans as to the benefits of VA loan programs and home ownership in general.

    What’s more, Veterans United has unmatched VA loan expertise and is the country’s No. 1 lender for VA purchase loans. The company enjoys excellent ratings with the Better Business Bureau and TrustPilot.

    Key Facts

    Lender Type
    Direct Lender
    Year Founded
    2002
    BBB Rating
    A+
    Trustpilot Rating
    4.9 out of 5
    Collection Date
    2019-04-22

    Complaints & Regulatory Actions

    Nationwide Mortgage Licensing System ID
    1907

    Company Profile

    Full Name
    Veterans United Mortgage Rates
    Headquarters
    2101 Chapel Plaza Ct., Columbia, MO, 65203

    Disclosure

    NMLS ID #1907. Equal Housing lender. Veterans United is a VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.

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    886 Customer Comments & Reviews

    Loading Reviews ...
    Vincent S
    1/24/2019
    Made my home buying experience seemless. Everyone was very helpful and made sure I was never left in the dark about anything.


    Levi B
    1/24/2019
    When anyone initiates the process of purchasing a home the percentage chance is pretty high it is going to create unwanted stress, anxiety, unwanted financial burden...ect. and as a Veteran of OIF having sustained injuries during that conflict I was reluctant to attempt the purchase of a home. I want to thank my team at Veterans United for showing me my fears where unwarranted, as I give this review I am still stunned at the absence of stress that was created during the purchasing of my home, if you are Veteran interested in the purchase of home for yourself or your family there a few choice words that will be relevant while dealing with Veterans United...... Professionalism,... Read More


    Toni D
    1/23/2019
    This was my first home loan. My team at veterans United made sure I was informed every step of the way and was always there to answer questions I had. I don't think I could have done this without them.


    Santana G
    1/23/2019
    My first call to Veterans United was too see if I qualified for a home loan, and in no time I had my answer. Within the next few days I had a realtor, attorney, and loan officer. They were very knowledgeable about the home buying process and was always available whenever I had questions. I recommend them 100% to any veteran looking to purchase a home. Thank you Allison, Matricia, and Stuart, you guys are amazing!!!!


    jason.pendergrass47
    1/23/2019
    We found veterans united by chance but now see that they were sent by God to help veterans through the tedious process of home buying. We definitely would work with Brandon and his team again.


    A
    Armando Z
    1/22/2019
    When I first called Veterans United, I was not actually expecting that it would lead to me living in my own house. I really just wanted to know how much more I need to do in order to consider buying a home. But the folks over at Veterans United told me that they would find a way to get that loan, then Mike Mange spoke to me and said he had a preapproval and connected me with a great real estate agent, Karyn, and soon we were putting offers and now I'm sleeping in my house with my loved ones. I want to thank Veterans United for what they do and the effort they make to allow those who served find a permanent home. Thank you.


    E
    E J
    1/17/2019
    My experience was GREAT!!! Dealing with Matt and Jessica and my agent David. All very professional and willing to help and answer any questions that I had. Always in a timely manner and they were all accessible via phone email text.


    J.L. A
    1/17/2019
    Questions were answered in a timing manner. Because we were in constant communication throughout the whole process.


    J
    Jeffrey N
    1/16/2019
    Paid off loan with this company. All was fine until we sold the house and now it is hard to get our escrow checks that are to me. I've called many times but once you pay off the loan they kick you off the website and so it is difficult to get any answers. Get a lot of bull, typical answer the check is in the mail. What a joke. They claimed the first check was returned to them. As we moved and sold the house. So provided a correct address in Nov and was told a new check would be issued. Which they claimed was issued on Dec 13th. Today is Jan 16th 2019 and still no check. But every call we make to the company it is either on its way or they have no idea when it was mailed. Cannot... Read More


    T
    Tyrone N
    1/8/2019
    Veterans United has provided us with excellent service since the start of the VA Loan process and we're excited about our home purchase with Veterans United.