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Veterans United Mortgage Rates Review


ConsumersAdvocate.org Rating: 4.6 / 5 (Excellent)
888 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.

How is Veterans United rated?

Breakdown

4.5/5
Lender Types
4.5/5
Available Mortgage Types
5.0/5
Customer Experience
5.0/5
Reputation & Transparency

Overall Rating: 4.6 / 5 (Excellent)

Like all VA loans, mortgages offered through Veterans United are insured by the US Department of Veteran’s Affairs. Because of this, the company is able to offer loans with significantly more favorable conditions to service members and veterans than usually available to the civilian population, like flexible qualification guidelines, lower rates, lower monthly payments, no down payments, and no private mortgage insurance.

As the country's No. 1 Lender for VA purchase loans, Veterans United has closed over 100,000 home loans for military service members and their families.

Veterans United Loan Specifics

Available Mortgage Types - 4.5 / 5

Veterans United offers VA Purchase Loans, VA Cash-Out Refinance Loans, and VA Interest Rate Reduction Refinance Loans – often called a Streamline Refinance.

To get the ball rolling, veterans and service members can avail themselves of a host of online calculators and educational tools to assess their own financial situation, learn the VA loan process, and get help with finding the right home given all this information.

Types of Mortgage Loans Offered

  • Fixed Rate 15 Year
  • Fixed Rate 20 Year
  • Fixed Rate 25 Year
  • Fixed Rate 30 Year
  • 5/1 ARM
  • Jumbo Fixed Rate
  • Jumbo Adjustable Rate
  • VA Fixed Rate
  • VA Adjustable Rate
  • FHA Fixed Rate
  • FHA Adjustable Rate
  • USDA Loan
  • Interest Rate Reduction Refinance Loan (IRRRL)

Veterans United Customer Experience

Customer Experience - 5 / 5

Veterans United is not just a financial organization providing VA loans to service members, they are a full service resource of advice and help for active and former military personnel.

The company offers a trove of online guidance and education, so it’s not just a matter of do you qualify or not: Veterans United will work with you from the very beginning of the process and guide you along the path of finding the right home, getting your credit in shape, and selecting the best possible VA loan for your situation.

Veterans United also offers a one-of-a-kind program designed specifically for military homebuyers to help improve their credit, at no cost. Customers can work with a dedicated Lighthouse Consultant to take strategic steps towards homeownership.

If consumers have any questions during the VA Loan Program or their application process, they can contact one of the company's Home Loan Specialists over the phone, who are available 24/7, to better serve members overseas.

Online Features

Online Quote
Yes
Additional Tools and Resources
Mortgage Calculator
Affordability Calculator
Help Articles
Credit Building Program

Veterans United Qualification Requirements

Qualification Requirements - 4.5 / 5

VA loans are a $0 down payment mortgage option available to Veterans, Service Members and select military spouses, are issued by private lenders, and are guaranteed by the U.S. Department of Veterans Affairs (VA).

All prospective borrowers under the VA loan program must obtain a Certificate of Eligibility (COE) from the Veterans Administration. Veterans United may be able to get this document for you.

In order to get a COE, generally speaking, you must:
  • Have 90 consecutive days of active service during wartime, or
  • Have 181 days of service during peacetime, or
  • Six years in the Reserves or National Guard, or
  • Be the spouse of a service member who has died in the line of duty or as a result of an injury sustained in the line of duty

  • Because VA loans are insured by the federal government, credit score typically isn’t as much of a limiting factor as it is with conventional loans, however, it still will play a part.

    If your credit is less than stellar, it would be a good idea to avail yourself of Veterans United’s credit building service. As an active or former service member, the company connects you with credit and VA loan experts free of charge to help get you on track to securing a home.

    If you have additional questions about whether you qualify, you can contact Veterans United's Home Loan Specialists, who are available 24/7.

    Key Requirements at a Glance

    Minimum FICO Score
    620
    Minimum Down Payment
    $0

    Additional Qualification Requirements

    To determine eligibility, prospective borrowers may have to initially provide the following information military service history, information about the property, and personal information such as credit score, email address, and phone number.

    Veterans United Lender Reputation

    Reputation & Transparency - 5 / 5

    Veterans United has been the country's No. 1 Lender for VA purchase loans in 2016, 2017 and 2018, with over 100,000 closed home loans for military service members and their families.

    What really sets the company apart is their involvement in the military community. The company is advised by a board of former senior military personnel representing every service branch whose mission is to educate veterans as to the benefits of VA loan programs and home ownership in general.

    What’s more, Veterans United has unmatched VA loan expertise and is the country’s No. 1 lender for VA purchase loans. The company enjoys excellent ratings with the Better Business Bureau and TrustPilot.

    Key Facts

    Lender Type
    Direct Lender
    Year Founded
    2002
    BBB Rating
    A+
    Trustpilot Rating
    4.9 out of 5
    Collection Date
    2019-04-22

    Complaints & Regulatory Actions

    Nationwide Mortgage Licensing System ID
    1907

    Company Profile

    Full Name
    Veterans United Mortgage Rates
    Headquarters
    2101 Chapel Plaza Ct., Columbia, MO, 65203

    Disclosure

    NMLS ID #1907. Equal Housing lender. Veterans United is a VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.

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    888 Customer Comments & Reviews

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    Russell B
    10/26/2023
    As someone who stressed about homebuying and my wife being in the business, I was actually very impressed by how veterans United dealt with me and also dealt with my wife. This company is absolutely amazing and we will recommend it and also use it again for our refinance or future purchase. Thank you!


    Brian W
    10/25/2023
    I highly recommend veterans United for all veterans that are buying a home. They make the process so easy, and they do all the hard work. I'm one happy customer, thanks to veterans United. By the time we found the home we wanted, to closing was 1 month! So when you get with veterans United, get packed and ready to move.


    parraeric444
    10/16/2023
    Amazing team! Their app is easy to use and navigate. The team it self was stellar. Anything and everything I needed or had a question about they were there. There wasn’t one doubt or any confusion on my end because the team was there to help me out. Thank you veterans United!!!!!!


    Luther H
    10/7/2023
    Fantastic team from start to finish! Had I know it would have been so smooth, I would have done this 2 years ago! VeteranUnited as a whole was simply amazing! We love this team, and are telling everyone we know. THANK YOU VETERANS UNITED FOR HELPING US MAKE OUR DRWAM COME TRUE WITH EASE! YOU ARE ALL AMAZING, WE'VE NEVER BEEN HAPPIER!


    turnron
    10/6/2023
    Veterans United staff and website made the process very easy. In the year 2023 there are many business transactions that I tend to shy away from. Their secure website was very secure and easy to navigate. I would recommend their services 100%. The whole process from start to finish was a piece of cake even for a non computer savvy person such as I.


    C
    Cathi f
    10/4/2023
    Veterans United VA loans has been there for me twice now. I would use them again . It was a domino closing and they never dropped the ball. We had a sale and a purchase going and a real estate agent on one and not the other. It all worked out.


    dneiman1964
    10/3/2023
    We Lost our Home of 22 years due to a Truck driving through it and making it a condemned Place. we live here for 22 years with three different times our Home was Hit; we are now afraid to stay in the same Land as I was injured this time. Veterans united Help me not only get in a new home but also help me manage my stress. Unfortunately, my insurance did not cover everything. Starting a new loan at 59 years old is still scary but I was able to secure a loan with veterans United. Hope my health Holds up to pay in off. we are now feeling safe in our new Home.


    rharter0203
    10/1/2023
    I was incredibly worried, being in California and buying a home in New York. I could not physically be there, but VU, Matt and his team, along with my real estate agent made this so easy. I would highly recommend your service to any and all veterans and their families. Thank you so much for helping us get our forever home.


    greg899202
    9/30/2023
    Clint and his firm went above and beyond. This is the second time we used Veterans United.


    D
    Deanna B
    9/16/2023
    The process was fairly quick. I just wasn’t happy with the lack of communication from some of the team. Other than that everything went well.