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VALoans.com Mortgages Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
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VALoans.com is a website owned by the Mortgage Research Center, LLC, which is based in Columbia, Missouri. It is an online resource military members and veterans can use to learn more about VA loans and get connected to VA loan providers.
 
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How is VALoans.com rated?

Breakdown

5.0/5
Lender Types
4.5/5
Available Mortgage Types
4.8/5
Customer Experience
4.3/5
Reputation & Transparency

Overall Rating: 4.3 / 5 (Excellent)

VALoans.com is a useful starting point if you're interested in a VA loan but don't know where to begin or don't want to reach out to half a dozen lenders to compare your options. After answering a few simple questions, VALoans.com will put you in touch with some of the top VA loan providers in the industry and then these lenders will come to you to discuss your options. It takes some of the pressure of finding the right lender off of you, enabling you to sit back and wait for suitable lenders to reach out if they're interested in helping finance your home.

VALoans.com Loan Specifics

Available Mortgage Types - 4.5 / 5

VALoans.com is a VA loan marketplace that connects you with suitable VA loan lenders. To start the process, you answer a few basic questions on VALoans.com to determine if you're eligible for a VA loan and to figure out how much you plan to borrow. Once that's done, VALoans.com will collect your contact information and share it with its relevant partner lenders, who will then reach out to you to discuss your mortgage needs in greater depth. It may take a little more time, but it can save you from needing to contact multiple VA loan providers yourself to compare your options. Your loan terms will depend on which lender you end up working with.

Types of Mortgage Loans Offered

  • Marketplace

VALoans.com Customer Experience

Customer Experience - 4.8 / 5

VALoans.com is a fine place to begin to educate yourself on VA mortgages. Their website is easy to navigate and information they provide is succinct and well-written. But it doesn't touch on all the intricacies of securing a VA mortgage. Customers are likely to have a lot of questions about VA loans after reading the information VALoans.com provides. Customers submit initial inquiries via email. VALoans.com does not provide a phone number. Since the company is a marketplace, they are unlikely to be able to answer a lot of the specific questions customers have. They function as an intermediary, putting customers in touch with lenders who can provide the detailed information customers need before choosing a loan and lender.

Online Features

Online Application
No
Online Quote
No

VALoans.com Qualification Requirements

Qualification Requirements - 4 / 5

VAloans.com is a mortgage marketplace and, as such, does not set its own qualification requirements. These are set by the Veterans Administration itself in concert with individual lenders. VAloans.com provides a general explanation of VA loans where customers can learn some VA mortgage basics.

VALoans.com Lender Reputation

Reputation & Transparency - 4.3 / 5

There aren't a lot of reviews of VALoans.com, which is unsurprising given that it doesn't directly sell mortgages itself. Its parent site, Mortgage Research Center, had a few Nationwide Mortgage Regulatory Actions and Consumer Financial Protection Bureau complaints, but not enough to be seriously concerned about. You shouldn't have to worry about the financial strength of your lender either as VALoans.com only partners with the top names in the industry. But it's always good practice to do some research on the company that will actually be providing you with your VA loan so you understand what you're signing up for.

Key Facts

Lender Type
Marketplace
BBB Rating
A+
Collection Date
2020-04-23

Complaints & Regulatory Actions

Nationwide Mortgage Licensing System ID
1907

Company Profile

Full Name
VALoans.com Mortgages
Company Website
https://valoans.com
Headquarters
2101 Chapel Plaza Ct., Columbia, MO, 65203
Mailing Address
2101 Chapel Plaza Ct., Columbia, MO, 65203

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