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HomeDirect Mortgage Rates Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
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Founded in 2013, HomeDirect Mortgage, based in Kansas City, is the internet mortgage division of BOK Financial, a multimillion-dollar institution. BOK has been in business since 1910. The financial giant offers both commercial and personal banking. As a mortgage loan originator and servicer, some of the products available at HomeDirect Mortgage are conventional, VA, and FHA loans.
 
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How is HomeDirect Mortgage rated?

Breakdown

3.5/5
Lender Types
4.6/5
Available Mortgage Types
4.5/5
Customer Experience
4.5/5
Reputation & Transparency

Overall Rating: 4.4 / 5 (Excellent)

HomeDirect is an online direct lender that specializes in offering mortgage and VA loans. The company has an easy automated online application process and experienced mortgage bankers to help guide customers through every step of the process. Another advantage of HomeDirect Mortgage is that the company services the loans as well.

HomeDirect Mortgage Loan Specifics

Available Mortgage Types - 4.6 / 5

To learn more about the company's loan specifics, customers need to fill out a preliminary form. Yet, we found that HomeDirect Mortgage offers loans for both purchases and streamlined refinances of eligible single family homes, townhouses, condos, new-construction residences, manufactures homes or lots, and certain types of home improvements.

Types of Mortgage Loans Offered

  • FHA Fixed Rate

HomeDirect Mortgage Customer Experience

Customer Experience - 4.5 / 5

HomeDirect has received raving reviews online regarding the helpfulness and responsiveness of their mortgage loan officers. Furthermore, the site offers customers mortgage and affordability calculators, help articles and videos.

Online Features

Online Application
Yes
Online Quote
Yes
Additional Tools and Resources
Mortgage Calculator
Affordability Calculator
Help Articles
Videos

Loan Closing Time

3

HomeDirect Mortgage Qualification Requirements

Qualification Requirements - 4.5 / 5

With HomeDirect, customers can apply for a mortgage refinance online or complete a traditional application. The online platform is pretty straightforward and easy to use. Customers should contact the company to learn more about qualification requirements.

HomeDirect Mortgage Lender Reputation

Reputation & Transparency - 4.5 / 5

As a division of BOKF, HomeDirect enjoys a solid reputation within the mortgage industry. The company has positive reviews across various consumer review websites, which indicate a high level of customer satisfaction. BOKF, N.A. has received 4.34 out of 5 stars based on Customer Reviews and a BBB Rating of A+.

Key Facts

Lender Type
Direct Lender
Year Founded
2013
BBB Rating
A+
BBB Positive Reviews
1
BBB Negative Reviews
1
Trustpilot Rating
0.0 out of 5
Collection Date
2018-04-10

Complaints & Regulatory Actions

Nationwide Mortgage Licensing System ID
403501

Company Profile

Full Name
HomeDirect Mortgage Rates
Company Website
https://www.homedirectmortgage.com/
Headquarters
One Williams Centre BOK Tower, Tulsa, OK, 74172

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