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Anthem Medicare Supplement Insurance Review

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Established in 2004, Anthem Insurance Companies is a provider and underwriter of health insurance under the umbrella of Blue Cross Blue Shield. In addition to individual and family health insurance plans, Anthem also offers Medicare Advantage and Medicare Supplement plans for Medicare beneficiaries. Currently, Anthem provides coverage in the following states: CA, CO, CT, GA, IN, KY, ME, MO, NH, NV, NY, OH, VA, and WI.
 
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How is Anthem rated?

Breakdown

4.9/5
Level of Coverage
4.5/5
Services
4.5/5
Reputation and Customer Experience
4.5/5
Financial Strength

Overall Rating: 4.6 / 5 (Excellent)

Through Anthem, consumers will be able to find a Medicare supplement insurance plan that fits their needs. Not only do they offer a wide variety of insurance products, but their website also makes it easy to view plan details and compare multiple plans. Anthem's financial strength is stable and it appears to have a positive standing among customers. Therefore, consumers should consider Anthem as one of their first choices for this type of insurance.

Anthem Coverage

Level of Coverage - 4.9 / 5

Anthem offers health insurance plans for almost every purpose, including Medicare Supplement insurance (also known as "Medigap"). The plans included in its roster are Plans A, F, Innovative F, G, and N. All plans offer the option of adding on vision and dental coverage for an additional monthly premium at various levels. These plans allow policyholders to visit any provider in Medicare's network and covers services not usually covered by basic Medicare. On Anthem's website, consumers are able to compare two plans at a time with Original Medicare's coverage, which aids in determining which level of coverage they will need from their Medigap plan.

Plan Types

  • Plan A - It includes hospital copayment costs up to a year after Medicare benefits are exhausted, the first three pints of blood, Part B coinsurance including preventive care services after deductible, and hospice care.
  • Plan F - Less expensive than other plans, F covers all the same benefits as C, with the addition of 100% of Part B's excess charges.
  • Plan G - Covers almost every Medicare supplemental insurance benefit, with the exception of Part B's annual deductible.
  • Plan N - Covers hospital copayments, Part B co-insurance except $20 for office visits & $50 for emergency visits, first 3 pints of blood, hospital deductible, SNF, foreign care, all of Part B co-insurance for preventive care, and hospice care.

Anthem Pricing

Services - 4.5 / 5

Pricing on Anthem Medigap plans vary primarily by location, as well as by the policyholder's age, gender, and other actuarial factors. Below, we include average high and low prices calculated from the cost of the various plans offered for a 65-year-old woman in California, Georgia, and Kentucky. Consumers may enter their personal information into Anthem's website to receive a more accurate quote. Several discounts are offered by Anthem, including for setting up automatic monthly payments, making a full annual payment, and enrolling the entire household in the plan.

Average Premiums

Average low premiums
$118.44
Average high premiums
$139.50

Cost

Discounts
Paying in full
Electronic funds transfer
Married couples

Anthem Customer Experience

Reputation and Customer Experience - 4.5 / 5

Anthem customers are able to contact customer service during extended business hours at the toll-free number provided in the back of their insurance card. Each state has its own customer service center, so it is important for customers to make sure they are calling the right number. Anthem appears to have a good standing with customers overall. They hold an A+ rating from the BBB. Though a handful of negative reviews are posted on the profile, the small number does not appear to be representative of the majority of its customers.

Support

  • Toll-free number

Educational Resources

  • FAQs
  • Articles

Reviews

BBB Rating
A+
NAIC Complaint Ratio 2017
1.23
NAIC Total Complaints 2016
126
Date Collected
2018-10-02

Anthem Financial Strength

Financial Strength - 4.5 / 5

Anthem Blue Cross Blue Shield holds stable financial ratings from two of the top bond rating agencies in the world: Moody's and A.M. Best. This means they are predicted to be able to continue meeting their financial obligations for the foreseeable future. It is important for consumers to research the financial strength of any company they are considering purchasing a policy from. If an insurer were to fail, it could result in policyholders losing their benefits.

Ratings

Moody's Financial Rating
A2
AM Best Financial Rating
A

Year Founded

2004

Company Profile

Full Name
Anthem Medicare Supplement Insurance
Company Website
https://www.anthem.com
Headquarters
120 Monument Circle, Indianapolis, IN, 46204

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Customer Comments & Reviews

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epicard1952
10/13/2021
I signed up for Plan G with a start date of July 1, 2021. I paid the annual premium in full and as of today, Oct 13, 2021 they still have NOT delivered a policy booklet so I know how they pay after bills to go Medicare Part B. Further, I set up my account on line and when I log in all I can see is the separate Prescription Drug Plan I by from them. I've called customer service which is HORRIBLE. They have said it will be set up soon, they'll look into it, etc. I was told I should have received a "Welcome Package" but I never did. The rep. said she have one sent out to arrive in 10 business day and that was about 3 weeks ago an nothing yet. Once I was transferred to an IT person after a... Read More

gpsosebee
2/26/2021
Terrible medicare coverage. When signing up, verified all my doctors were in network. After seeing doctor for first wellness check found out none of my doctors were in network and all bills had to be covered by deductible. Do not sign up unless you PHYSICALLY verify your doctors are in network.

lady0320bug
11/5/2020
Regardless of what is reported their supplemental plan rates are very high. Just notified that my Plan F was going up to $314 a month and when I tried to change to Plan G with a premium of $175 I was denied. Guess why -- they would be loosing approximately $150 a month from me. This year they didn't pay a penny on me so that is money they made as they do every year since they only pay the 20% medicare doesn't pay. At my age it is very hard to change to any plan so either I forego other things I need and pay the increased rate or I drop my supplemental plan. Social security didn't go up enough to pay for this increase plus the Medicare increase plus the drug plan increase.

B
Bob
7/23/2019
Anthem waits until the day before my scheduled MRI to say no. Was on the phone for 2 hours to attempt to resolve this. Was handed off to 3 different departments. When Anthem attempted to contact my doctor with me on the line, they cut me off and never called me back. They do not care about the patient including the pain the patient is in.

Top Rated
Our Partner
  • Limit out-of-pocket costs
  • 8 of 10 Medigap policies offered, depending on location
  • Managed healthcare solutions
  • National coverage
  • High deductible Plan F available in some states
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