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Zoma Mattresses Review


ConsumersAdvocate.org Rating: 3.7 / 5 (Very good)
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Founded in 2019 and based in Scottsdale, Arizona, Zoma Mattresses sells mattresses, pillows, mattress foundations, and frames directly to customers over the web. Zoma Mattresses offer both all-foam and hybrid models at competitive prices and include free shipping to the lower 48 states, a 100-night satisfaction guarantee, and a 10-year warranty.
 
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How is Zoma rated?

Breakdown

3.5/5
Product Specs
4.0/5
Pricing and Policies
4.0/5
Service Features
3.5/5
Company Reputation

Overall Rating: 3.7 / 5 (Very good)

Zoma Mattresses sells memory foam and hybrid mattresses exclusively over the internet. The company’s products, which also include pillows, frames, and bed foundations, are directed at young people and those with an active lifestyle. Zoma’s mattresses and pillows are made in the USA and come with a 10-year warranty and a 100-night money-back guarantee.

Zoma Product Features

Product Specs - 3.5 / 5

Zoma Mattresses offers two models: an all-memory-foam mattress and a hybrid version. The all-foam mattress has three layers. One is soft and promotes cooling. Another is sturdier, to prevent the stuck-in-sand feeling some memory foam beds provide. The third layer is even more firm and acts as the backbone of the bed.

The Zoma hybrid mattress has corner support and is designed to be more bouncy than their all-memory-foam models. The hybrids also feature a layer with pocketed coils and two foam layers on top of the coiled base. Zoma mattresses and pillows are made in the United States.

Zoma Mattresses are not customizable but do come in several of the traditional sizes. Their all-memory-foam line begins at a very competitive price. Their hybrid line is more expensive, but includes features such as individually wrapped coils, corner support, and a cooling layer. The company also offers an adjustable bed frame which can be used with any Zoma mattress.
Sizes
Twin
Twin XL
Full
Queen
King
California King
Coils
Individually wrapped
Cooling Layer
Adjustable Positions
Adjustable Firmness
Base Included
Box Spring Included
Customizable Size
Customizable Shape
Customizable Thickness
Additional Products
Pillows
Foundations

Zoma Pricing

Pricing and Policies - 4 / 5

The Zoma all-foam line begins at $399.00 for the Twin. This is a competitive price for an all-memory-foam mattress. The Queen size all-foam model goes for $699.00. The hybrid models start at $699.00 for the Twin. The Queen size hybrid goes for $999.00.
Price
$699.00
Adjustable Base Price
$980.00
Free Shipping
Full Refund
Refund Policy Details
If within the first 100 nights after purchase a client is not satisfied with the product, he can return it for a total refund, free of charge. The client does not have to save the mattress packaging. A call to Zoma is all that is needed to begin the refund.
Restocking Fee

Service Features - 4 / 5

Zoma offers free shipping to the lower 48 states. Each Zoma mattress comes with a 100-night satisfaction guarantee. If you're dissatisfied with the product, you will not have to pay shipping costs to return it. Zoma also has an extensive Frequently Asked Questions section. The company's telephone number and email are prominently displayed on their website. Its website also has a live chat/message app that allows users to contact Zoma’s service center.

Zoma Service Features

Customer Support
Phone
Email
Live Chat
Delivery Options
Mail Delivery
Website Features
FAQs
Blog Articles
Mattresses Made in USA
Warranty
10 years
Warranty Details
Zoma offers a 10-year full replacement warranty that covers problems related to quality and construction. If the quality and construction of the product fails during the first ten years of ownership, Zoma will refund the full price paid by the client.
Home Trial
100 nights
Home Trial Details
Zoma Mattresses offers a 100-day satisfaction guarantee with their mattresses. If a client is not satisfied with the product within that time, the mattress can returned free of charge.

Zoma Company Reputation

Company Reputation - 3.5 / 5

Zoma has no profile with either the Better Business Bureau or Trust Pilot. This is not unusual for a young company. Their website features an area where they showcase consumers expressing their satisfaction with their purchase and with Zoma's service, but testimonials like this are seldom an accurate measure of overall customer satisfaction.
Year Founded
2019

Company Profile

Full Name
Zoma Mattresses
Company Website
https://zomasleep.com
Headquarters
Scottsdale, AZ

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  • Sizes: Twin, Twin XL, Full, Queen, King, Split King, Cal King
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  • Trial Period: 365-night in home trial
  • Delivery: Free in-room delivery & setup
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  • Warranty: Lifetime Warranty
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