Zenhaven offers a unique latex design that combines two firmness levels into a single mattress. To select a different level of firmness—Luxury Plush or Gentle Firm—consumers need only flip the mattress over. This option not only takes much of the guesswork out of buying a new mattress but allows customers to obtain two beds for the same price.

The Zenhaven is made out of 100% pure, tree-tapped Talalay latex. A facility in the USA processes the raw material and turns it into a two-sided mattress that also features five distinct support areas to provide comfort to the different parts of the spine. Additionally, the mattress is wrapped in an organic New Zealand wool layer that provides flame-resistance and an organic cotton cover.

When purchasing the Zenhaven, consumers may also purchase a bed frame or foundation, which can be delivered along with the mattress and installed free of charge with the company's white glove service option. The Zenhaven latex mattress is 10 inches high and is compatible with the Saatva adjustable base.

As an all-latex product, the Zenhaven is among the most expensive mattresses we have reviewed thus far. A Queen-sized Zenhaven costs $1899, yet shipping is free, and customers receive white-glove service. Those who try the mattress during the 120-night home trial and are not satisfied with the product can receive a full refund, minus transportation costs. Zenhaven does not charge restocking fees for this service. However, customers must note that the adjustable base is non-returnable. Financing is available through PayPal Credit, which offers zero payments and interests for six months after the purchase. Finally, company representatives are available 24/7 over the phone, by email or live chat.

Zenhaven offers free white glove delivery, which includes the delivery and installation of the new mattress and the removal of the old one. Since Zenhaven doesn't show its mattresses in stores, it also offers a generous 120-day home trial period that allows consumers to make sure they are satisfied with the product. If the customer is unsatisfied within this period, they can receive a full refund, less the cost of transportation. Additionally, Zenhaven offers a 20-year warranty which will replace or repair the mattress if a manufacturing defect is found. For the warranty to remain void, customers must use the bed on a suitable base and frame. Likewise, if the bedding is damaged, the warranty is voided.

Zenhaven is a subsidiary of Saatva. Therefore, we have compiled details about Saatva's company reputation, which is impressive. The company has hundreds of positive reviews on Trustpilot, which add up to a 9.6 out of 10 rating. Customers praise the quality of the company's products, as well as its friendly and helpful customer service staff. However, most of the reviews are related to the Saatva mattress, not the Zenhaven mattress.