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2 Customer Reviews - see all comments
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California-based Level Sleep is a company that was founded in 2015, but merged with DreamSleep LLC in 2018. Level Sleep claims their foam mattresses' therapeutic design guarantees pain relief, sleep improvement, and next day fatigue reduction. Level Sleep also offers a pillow and an adjustable bed frame.
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- CertiPUR-US certified foam mattresses
- Scientifically tested to relieve pain, improve sleep, and diminish fatigue
- Lifetime warranty for the original purchaser
- 365-day home trial period for the mattresses
- Free shipping and returns
- Snore-reducing pillow and adjustable bed frame sold separately
- White Glove delivery service available
- Financing available with Affirm
- Made in the USA
Latest Level Sleep Reviews
I have requested a return on the 365-night warranty. My wife and I gave it almost 9 months but my wife could not stand the pain in her back anymore so I asked to have it returned. I was told I would receive an email with return instructions; after three days of not receiving this email (checked spam folder as well), I emailed them a copy of the chat conversation outlining this and to-date have not received anything. I will update this review in a week to see if this has been resolved and they stand behind their warranty.
I received my Level Mattress, Queen Size in a Box that was soaking wet on the top! Also, after opening the box and removing the mattress itself in the plastic, I discovered the plastic had already been opened across the top and i could hear the air from the mattress inflating.
It appears that i have received a used mattress and for a $1000 purchase price, its UNACCEPTABLE! I have been on the phone with customer service for nearly an hour, the first time i was on hold all of that time and then the call just automatically disconnected! I am still awaiting a customer service agent to get on the phone... So Far, NO GOOD
Level Sleep provides a seamless buying experience with free shipping and returns, a 365-day home trial for the mattress and 100-day home trial for the pillow, lifetime warranty, and financing option available.