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TotalLegal Last Will & Testament Review


ConsumersAdvocate.org Rating: 4.6 / 5 (Excellent)
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TotalLegal is a legal services company that offers a subscription plan which gives its members access to a wealth of legal services, including free consultations, deep discounts on services including bankruptcy and divorce, and the ability to create legal documents, including last will and testaments.
 
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How is TotalLegal rated?

Breakdown

4.5/5
Pricing
4.8/5
Services
4.5/5
Customer Experience

Overall Rating: 4.6 / 5 (Excellent)

TotalLegal is mainly a legal services provider, where consumers can subscribe for a monthly or yearly fee and receive free or discounted legal services from attorneys as well as the ability to create documents and store them securely on the cloud. With this subscription, consumers can create a last will and testament for free and download it for home printing, or they can bypass the subscription and purchase the document by itself for $20. The company has glowing reviews on Trustpilot.com, where customers praise how easy and fast it was to use TotalLegal's services.

TotalLegal Service

Pricing - 4.5 / 5

TotalLegal offers a suite of legal products structured around the TotalLegal Plan, which is a subscription that provides free legal services from licensed attorneys as well as the ability to create legal documents for free, including last wills, living wills, powers of attorney, and rental agreements, and access to a secure online document vault. Other services, such as LLC formation and business incorporation services, wherein the company files the documents for you, are available for an additional, yet affordable, fee. The revision of these documents is included in the subscription.

As for the last will and testament, it works like other online will creators. By answering a questionnaire, the consumer can create a customized will tailored for their jurisdiction where they can leave an inheritance to their heirs, create trusts for minor children, specify how they wish their remains to be disposed of, among other specifications.

At the end of the form, the user is asked to select between downloading the will and printing it at home or having it printed and mailed to them. Mailing involves an additional charge, depending on the mail class. Then, the user can select between a monthly subscription and a yearly subscription to the TotalLegal plan. A free, one-week trial, which includes the creation of one legal document, is available, and consumers may cancel their subscription at any time. However, if one week elapses, the credit card entered at checkout will be charged. It's not clear whether the subscription that would be charged is for one month or one year, and the difference in cost is rather significant.
Customer Base
Business
Personal
Estate Planning
Last Will & Testament
Living Will
Healthcare Power of Attorney
Financial Power of Attorney
Revision & Editing
Additional Services
Legal Advice
Real Estate

TotalLegal Pricing

Services - 4.8 / 5

The TotalLegal plan has a cost of $9.95 per month or $89.95 for a year. The subscription includes free revisions to the document for the duration of the subscription. If the consumer does not wish to subscribe, they may make a one-time purchase of the document for $19.95. This option includes revisions for 60 days after purchase. Once the period elapses, non-members must purchase another will to make changes. However, if the user selects to download the will, they will receive a Microsoft Word document which they will be able to edit whenever they want.
Estate Planning Cost
$19.95
Membership Cost:
$9.95
Free Templates
Free Trial

TotalLegal Company Reputation

Customer Experience - 4.5 / 5

Since TotalLegal does not have its own Better Business Bureau profile, we took a look at its profile on Trustpilot.com. The company has excellent reviews, which have given it an 9.1 out of 10 rating. Customers most often praise the ease and speed of their service.
BBB Rating
A+
Number of BBB Positive Reviews
0
Number of BBB Negative Reviews
0
Trustpilot Score
9.1 out of 5
Date Collected
2018-05-22

Company Profile

Full Name
TotalLegal Last Will & Testament
Company Website
https://www.totallegal.com/
Headquarters
375 118th Ave SE, Suite 118, Bellevue, WA, 98005

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Top Rated
Our Partner
  • Online service created by lawyers 
  • 30-day refund policy
  • Experienced staff available for instant chat Sunday through Friday
  • Plans for wills, trusts and guardianships
  • Prices range from $39 to $499
  • Free printing and shipping
  • Customized service through a 10-minutes process
  • Frequently asked questions available online
  • State-specific and legally valid estate planning
  • Attorney consultations available for an additional fee
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