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eFaucets Kitchen Remodel Review


ConsumersAdvocate.org Rating: 4.6 / 5 (Excellent)
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Founded in 2003, eFaucets is an online retailer specializing in bathroom and kitchen fixtures. Based in Pleasant Prairie, Wis., eFaucets offers homeowners and remodelers an alternative to big box stores, providing high-quality and designer-brand products at affordable prices.
 
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How is eFaucets rated?

Breakdown

4.5/5
Installation
4.5/5
Financing
5.0/5
Reputation

Overall Rating: 4.6 / 5 (Excellent)

eFaucet features a wide range of kitchen sinks and faucets from top brands. All kinds of kitchen fixtures are available to make every kitchen remodel dream come true. With its excellent customer service, excellent 60-day return policy, and free shipping offers, eFaucets is a great choice for purchasing kitchen remodel products.

eFaucets Installation

Installation - 4.5 / 5

eFaucet offers a wide range of kitchen fixtures for multiple purposes. Traditional kitchen sinks and faucets are available in addition to smaller sinks for installation on bars; laundry or utility faucets that are sturdy enough to handle heavy-duty usage; garbage disposals; and lighting fixtures optimized for kitchen use. Among the brands featured by eFaucets are Kohler, Delta, and Moen. The products sold on the website are perfect for any kitchen renovation project, from the coziest to the most luxurious kitchens. Product pages include a long list of specifications, ensuring that customers select the product that fits their plans. For professional renovators, eFaucet features a Pro Program, which offers special pricing, special deliveries, and custom quotes through a dedicated account representative.

Type of Remodel

Update
Renovation
Remodel
Custom Design

Other Projects

Other Projects
Lighting Fixtures

eFaucets Financing

Financing - 4.5 / 5

Shopping on eFaucet is easy. Orders over $35 qualify for free ground shipping within the 48 contiguous states. And since eFaucet has distribution centers in Denver and Atlanta, orders are fulfilled in a timely manner. As for returns, all products have a 60-day warranty and no restocking fees. The only exceptions are if the items are installed (unless they are found to be defective after installation), if the items are marked as "final sale", or if the items are hygiene products like toilet seats. To request a return, customers only need to contact customer service by email or phone.

Discounts

Free Estimate or Consultation
No

eFaucets Reputation

Reputation - 5 / 5

eFaucets customer service is trained to answer any kitchen fixture questions and may be contacted 7 days a week by online chat, phone, or email. In addition to a helpful FAQ section, the website features a blog with helpful and interesting articles on home renovation and decoration topics. As for its customers' experience, the company holds an 8.2 out of 10 rating on Trustpilot.com, with customers praising the company's customer service, fast shipping, and product quality. They are rated A+ by the Better Business Bureau, but only a handful of old reviews are posted, all negative.

Customer Support

  • Online Chat
  • Blog
  • Educational Resources

Reviews

BBB Rating
A+
Trust Pilot Rating
8.2 out of 10
Date Collected
2018-09-05

Company Profile

Full Name
eFaucets Kitchen Remodel
Company Website
https://www.efaucets.com/
Headquarters
8401102nd Street, Suite 300, Pleasant Prairie, WI, 53158

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Our Partner
  • Product experts available 7 days a week to help you find exactly what you need
  • Real-time inventory and lead times so projects stay on time and on budget
  • Free shipping on orders over $35 and thousands of large items ship for free
  • Hassle-free, 60-day return policy
  • High-end, top-quality products from brands like Kohler, Delta, Moen, Kallista, Brizo, hansgrohe, and Grohe
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