ConsumersAdvocate.org
3 Customer Reviews - see all comments
Disclosure: We receive advertising revenue from this partner. Learn more.
AlignerCo is a company that sells invisible braces and mails them directly to customers' homes. The company was founded in 2019 and is based in Long Island City, New York.
$50 Off Your Purchase When You Use Code: SAVE50 at Checkout
- Get started with a FREE assesment
- Everything shipped to your door
- Pay in full or in monthly installments
- Reasonable pricing
- Free retainers after full treatment
- Money-back guarantee
Latest AlignerCo Reviews
Purchased nighttime aligners on 10/14/2022. Communication with company was incredibly difficult throughout the process. I have asked to speak to someone and have only been given the options to email with customer service. The language, descriptions, and, in general, email communications errors were constant prolonging each stage of the process. I asked at this stage if I could get a refund because of the complete loss in confidence of this company and was told a flat no, even though no product had begun to be fabricated or even scheduled for fabrication. The impressions I mailed into the company were received on 12/13/2022 after poor instructions and therefore a 6 week loss of the... Read More
I made the mistake of choosing AlignerCo, paid in advance, my teeth aren’t like what they promised, the customer service is shady and unprofessional and now they say that for another $200 they can fix what they didn’t fix in the first place. RUN from AlignercCo, they create fake positive reviews for themselves! RUN!
Be VERY careful if you choose to use this company. I paid $895 and received my impression kit fairly quickly. They were unhappy with all three impressions, so for another $10, I was sent another kit. Again, they were unhappy with the three new impressions (that's a total of 6 impressions top and bottom). They offered me a video session to get the impressions just right. I took off from work to do the session, and they blew me off. No session, no email, and now I've missed work. At this point, I decided I was done with them. Trying to get a refund from this company is EXTREMELY difficult. I had to threaten them with filing a claim with both AMEX and the BBB. I left a 1-star review here on... Read More