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Watchman Identity Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
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Watchman Identity Inc. offers proactive identity theft protection services and products. Services also include credit counselling, legal and tax services. Its Identity theft program gives consumers up to $1 million worth of insurance coverage. Watchman Identity offers identity monitoring along with its Keylogging Defense system that encrypts each keystroke and reroutes them directly to the user’s internet browser.

What Does It Protect?

  • Social Security Records
  • Real Estate Records
  • Government Databases
  • Utility Accounts
  • DMV Records
  • Criminal Records
  • Court Records
  • New Credit Cards
  • Retail Credit Card Accounts
  • Wireless Carrier Applications
  • Automobile Loans
  • Payday Loans
  • Checking Accounts and Check Records
  • Mortgage Loans

Services

 

Monitoring

Yes

Fraud Alerts

Yes

Credit Freeze

Yes

Reimbursement Insurance

Up to $1 Million

Resolution

Yes

Restoration

Yes

Features

Identity Theft Insurance

 

Watchman Identity lets customers receive up to $1,000,000 worth of identity theft insurance coverage from a nationally recognized carrier with an “A” or better rating at AM Best. This helps clients redeem some of the cost of restoring client’s identity including re-filing of loans, lost wages of up to $500 per week, reimbursements of fees, and defense cost of certain living & criminal law suits.

Document Recovery System/Lost or Stolen Credit Card

Members will be assisted by the company’s privacy advocates in case their credit cards are stolen or misplaced. Privacy advocates will be doing the following:

  • Obtain credit reports from each of the three major credit
  • Cancel members affected credit cards
  • Consult with member to determine the severity of the event
  • Contact each credit card company or other financial institution with the member through teleconference
  • Place fraud alerts with all three major credit bureaus
  • Request new replacement cards
  • Provide credit dispute assistance
  • Assist members with interpreting their credit reports
  • Provide daily ID monitoring for six months to help proactively prevent any additional identity fraud
  • Assist with additional lost items including driver’s license, library, and other membership cards

Keylogging Defense System

This unique program offered by Watchman Identity provides customers with a software tool that helps them protect their identity. Self propagating viruses such as keyloggers steal each user’s keystrokes and the information it contains as they navigate the internet. The system helps users to proactively get rid of online identity theft by encrypting every keystroke at the keyboard level and reroutes those encrypted keystrokes directly to the user’s internet browser. It also bypasses the different communication areas that are usually vulnerable to keylogging attacks which could harm some vital information from the client.

Identity Theft Restoration

In case of identity theft incident, a privacy advocate will act on the customer’s behalf as a case manager to do the following:

  • Place phone calls, send electronic notifications, and prepare appropriate documentation on the member’s behalf including dispute letters for complaints to any and all appropriate state agencies as well as financial institutions
  • Submit Special Limited Power of Attorney and ID Theft Affidavit to involved creditors for card cancellation and new card issuance
  • Issue fraud alerts and victim statements when necessary with the three consumer credit reporting agencies: FTC, SSA, and U.S. Postal Service
  • Assist the member in notifying local law enforcement authorities to files the appropriate official reports
  • Utilize real time access to public records reports including address change, DMV, criminal, liens, and judgements for further investigation where applicable
  • Provides members with “Case Completion Kit” including copies of documentation, correspondence, forms and letters for their personal records
  • Provide peace of mind and resolution of key issues from start to finish as quick as possible
  • Complete mail and mail customized, pre-populated, state specific “Fraud Packet” via certified mail with pre-paid return instructions
  • Investigate and confirm the fraudulent activity including known, unknown, and potentially complicated additional sources of identity theft

Price

Watchman Ultimate Plus (Monthly)

$29.99

Watchman Ultimate Plus (Annually)

$329.89

Bottom Line

Watchman Identity offers comprehensive identity theft protection that comes with a $1 million insurance coverage. Its identity theft services does not only safeguard a client’s personal information but also goes the extra mile by helping them with the difficult process of recovering their identity. All in all, a good product that covers all the bases when protecting your personal identity.

 


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