RapidScale Hosted Exchange Review

Rating: 7.2 / 10 (Very good)
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RapidScale provides managed cloud-based computer services to a variety of businesses and industries. Based in Irvine, California, the company was founded in 2010. In 2017, RapidScale expanded significantly by acquiring Vonage's hosted infrastructure services.

How is RapidScale rated?


Features & Specifications
Reputation & Support

Overall Rating: 7.2 / 10 (Very good)

RapidScale is a growing hosted Exchange cloud company that caters to medium- to large-size businesses, on a quotation basis. The company stands out for its 100% uptime guarantee. Its reputation cannot be directly ascertained, but the absence of published complaints or lawsuits against it is encouraging.

Features & Specifications

Key Details

Unlimited Storage
Storage Space
50GB per mailbox
Exchange Server 2013
Uptime Percentage Guarantee
Supported Connections

Features & Specifications - 7 / 10

RapidScale offers a rather standard suite of features with its hosted Exchange packages. The company provides desktop and mobile access to email, calendaring, and collaboration applications. Migration and maintenance are performed by RapidScale, enabling IT departments to focus their attention elsewhere.

Productivity Features

  • Control Panel/ Dashboard
  • ActiveSync
  • Email Archiving
  • Spam Filtering

Collaboration Features

  • Calendar Sharing
  • Public Folders
  • Shared Contacts



  • Email Encryption
  • Automatic Backup
  • Anti-Virus / Anti-Malware


  • SSAE 16 Certified
  • PCI Compliant

Security - 7 / 10

RapidScale supports encryption, anti-virus, and anti-spam add-ons as well as secure messaging. It employs AlienVault Unified Security Management as to ensure compliance with security protocols. RapidScale is one of the few providers who guarantee 100% 27/7/365 uptime.

How much does RapidScale cost?

Pricing - 7 / 10

Like many cloud companies that offer hosted Exchange, RapidScale does not publish its pricing information, but operates instead on a quote system.


Supported Microsoft Apps

  • Outlook
  • Outlook Web App
  • SharePoint

Integrations - 7 / 10

RapidScale specializes in Microsoft Exchange and integrates that application's email archiving, retention and discovery capabilities To ease the burden of migration, the company's hosted Exchange fully integrates with Active Directory configurations. However, unlike some of the more robust plans from other providers, RapidScale's hosted Exchange does not integrate with popular 3rd party applications.

Company Reputation & Support


BBB Rating

Reputation & Support - 8 / 10

RapidScale is not BBB-accredited and has no BBB reviews or complaints. It has an A+ rating. The company does not appear to have been involved in any reported consumer litigation.

Contact & Additional Info

Homepage URL
Company Phone
(866) 371-1355
Headquarters Address
17872 Gillette, Suite 450, Irvine, CA, 92614

Top Rated
Our Partner
9.7 / 10
  • #1 Choice of Consumers Advocate Visitors in 2016!
  • 99.999% uptime guarantee w/Enterprise-class security & reliability
  • Free migration/onboarding by Intermedia experts
  • 24/7 Support, <60 second hold time
  • Anytime, anywhere access to email 
  • Robust and intuitive control panel offering granular control
  • Over 1 million users trust Intermedia