Apptix Hosted Exchange Review

Rating: 8.1 / 10 (Excellent)
Disclosure: We receive advertising revenue from some partners. Learn more.
Apptix provides communication services including hosted exchange, hosted VoIP, and other IT solutions to businesses of all sizes. Apptix is a subsidiary of the larger, New York-based Fusion Telecommunications International, Inc. Founded in 1997, Fusion is a cloud services company that serves over 400,000 customers worldwide.

How is Apptix rated?


Features & Specifications
Reputation & Support

Overall Rating: 8.1 / 10 (Excellent)

Apptix focuses on providing hosted Exchange services to mid-sized and enterprise customers with more than one hundred users. The company has a low online profile, but the absence of complaints, regulatory actions, and consumer lawsuits against it suggest that its reputation is solid. Its advanced security and breadth of integrations make it an excellent choice for medium- and large-sized businesses.

Features & Specifications

Key Details

Supported Connections

Features & Specifications - 8 / 10

Apptix's hosted Exchange provides email, calendaring, contact, and task applications to PC and Mac users as well as to users of tablets and mobile devices. Its services are standard among hosted Exchange providers. As the company integrates more tightly with Fusion, its new corporate parent, it is likely that Apptix will add even more value and features for its customers.

Productivity Features

  • Control Panel/ Dashboard
  • Blackberry Support
  • ActiveSync
  • Email Archiving
  • Email Disclaimer
  • Spam Filtering

Collaboration Features

  • Calendar Sharing
  • Public Folders
  • Shared Contacts



  • Multi-Tenant Platform Security
  • Email Encryption
  • Automatic Backup
  • Remote Device Wipe
  • Anti-Virus / Anti-Malware


  • EU Safe Harbor Compliant
  • EU Model Clauses Capable
  • SSAE 16 Certified
  • ISO 27001 Certified
  • SOC Type 2 Certified

Security - 9 / 10

Apptix provides a stronger than average security package for its users. Customer data reside in Tier IV, SSAE 16 SOC 1 Type II datacenters located in the United States. The company provides anti-spam/virus tools and the ability to screen and block specified types of content. Apptix also has almost every conceivable domestic and international security certification.

How much does Apptix cost?

Additional Features

Pricing - 8 / 10

Perhaps because Apptix deals with medium- to large-size clients with unique needs, the company does not publish a price list. Apptix claims that its accounting system ensures that customers only pay for the number of mailboxes actually being used. It also states that clients may save as much as 90% in three-year cost of ownership over in-house hosting.


Supported Microsoft Apps

  • Outlook
  • Outlook Web App
  • Office
  • Lync
  • SharePoint

3rd Party Integrations

  • Skype for Business

Integrations - 9 / 10

Apptix provides its hosted Exchange clients with a full range of integrations, including a number of business communication platforms. It integrates with SharePoint, Web Conferencing, Secure Instant Messaging, and other applications.

Company Reputation & Support


Year Founded
BBB Rating

Reputation & Support - 7 / 10

Although Apptix has no BBB entry, Apptix's parent company, Fusion Telecommunications International, Inc., is rated C- by the BBB, though it is not accredited and has no reviews. It does not have a presence on TrustPilot as well. There is little, if any, third party review information about Apptix making it difficult to assess its reputation at this time.

Contact & Additional Info

Company Phone
(866) 428-0130
Headquarters Address
13461 Sunrise Valley Drive, Herndon, VA, 20171

Top Rated
Our Partner
9.7 / 10
  • #1 Choice of Consumers Advocate Visitors in 2016!
  • 99.999% uptime guarantee w/Enterprise-class security & reliability
  • Free migration/onboarding by Intermedia experts
  • 24/7 Support, <60 second hold time
  • Anytime, anywhere access to email 
  • Robust and intuitive control panel offering granular control
  • Over 1 million users trust Intermedia