Alentus Hosted Exchange Review

Rating: 6.6 / 10 (Very good)
Disclosure: We receive advertising revenue from some partners. Learn more.
Alentus is a publicly traded, Canada-based provider of hosted exchange services, specializing in small- to medium-sized businesses. Founded in 1997, they currently maintain wholly-owned and operated data centers in Alberta and Ohio. Due to the nature of their services, Alentus offers 24/7 customer support services.

How is Alentus rated?


Features & Specifications
Reputation & Support

Overall Rating: 6.6 / 10 (Very good)

Alentus Hosted Exchange is held back by its limited offerings. Between its decade-old software support, lack of an unlimited storage option, and poor security and integration options, this company’s service comes off as decidedly opaque. This is further compounded by its lack of online reviews and external certifications. By and large, while Alentus may provide a fine service, the comparative lack of information and substance may turn off potential customers.

Features & Specifications

Key Details

Unlimited Storage
Storage Space
2GB per mailbox
Max Message Size
Exchange Server 2007
Uptime Percentage Guarantee

Features & Specifications - 6 / 10

Alentus Hosted Exchange is a service that supports Microsoft Exchange 2007 with a guaranteed uptime of 99.999%. While unlimited storage is not offered, 500 megabytes is the base-level option. In addition to calendar sharing collaboration, productivity features, such as Blackberry support, spam filtering, and ActiveSync are made available.

Productivity Features

  • Blackberry Support
  • ActiveSync
  • Spam Filtering

Collaboration Features

  • Calendar Sharing
  • Public Folders
  • Shared Contacts



  • Email Encryption
  • Anti-Virus / Anti-Malware

Security - 6 / 10

Alentus does not boast the widest array of security features, especially as compared to its competitors. With only anti-virus software advertised, Alentus does not make mention of any compliance certifications.

How much does Alentus cost?

Starting at $11.95
Price Structure
per mailbox per month
Additional Features
Security Features
Additional Storage Space
Additional Fee

Pricing - 7 / 10

Starting at $11.95 per mailbox per month, Alentus’ ‘Pro Plan’ allocates 500 megabytes. The higher level ‘Power’ and ‘Premium’ plans offer one and two gigabytes, respectively. While their security, productivity, and collaboration features come included, additional storage allocation requires additional fees.


Supported Microsoft Apps

  • Outlook
  • Outlook Web App

Integrations - 8 / 10

Unlike many of its competitors, Alentus does not support any integrations outside of the Microsoft family. Within, however, Microsoft Outlook’s web app is encouraged.

Company Reputation & Support


Year Founded
BBB Rating
Number of BBB Positive Reviews
Number of BBB Neutral Reviews
Number of BBB Negative Reviews

Reputation & Support - 7 / 10

While Alentus has maintained an A+ rating from the Better Business Bureau since 1997, there are no reviews to support it. This, along with an absence from TrustPilot, makes it difficult to judge their reputation.

Contact & Additional Info

Homepage URL
Company Phone
(877) 922-9903
Headquarters Address
10909 Jasper Avenue Suite 750, Edmonton, AB T5J 3L9

Top Rated
Our Partner
9.7 / 10
  • #1 Choice of Consumers Advocate Visitors in 2016!
  • 99.999% uptime guarantee w/Enterprise-class security & reliability
  • Free migration/onboarding by Intermedia experts
  • 24/7 Support, <60 second hold time
  • Anytime, anywhere access to email 
  • Robust and intuitive control panel offering granular control
  • Over 1 million users trust Intermedia