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17 Customer Reviews - see all comments
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Founded in 1956, Rexton offers digital hearing aids, custom, and faceplate sales. The company, a division of the larger Sivantos, Inc, has developed hearing aid technology with quality speech understanding, durability, personalization, and wearing comfort. Rexton offers behind-the-ear, completely in the canal, and in the ear hearing aids.
- Nearly invisible behind-the-ear devices
- On-demand audiologist care & adjustments
- Bluetooth-enabled & 360-degree sound
- 100-day risk-free trial + money-back guarantee
Latest Rexton Reviews
Bought first set from Tulsa Costco ($1800,00) July 27/23, quit working (totally) 2 months later. Got replacement set Sept, 20/23. here we are 1/22/24, replacement set going bad, apparently a crappy product, Work great while they work. Really disappointed, bad enough need hearing aids without the hassle or expense......all reviews i read prior to purchasing were good....... some ones lying, or fake reviews.... cant believe i'm the only one ! Had my first set of aids 6 years, but cost $6000,00 (not rexton)
Perry T.
We would avoid these if searching for hearing aids. They are very dependent on your iPhone for setup and adjustments which they need all too frequently. They constantly keep losing connections with the 'tv box'. They don't remember last volume at turn off and don't have "automatic volume control" which would keep everything at the same level to your ears. As a result you must keep manipulating the tiny volume buttons when changing environments, such as from a quiet restaurant to a crowded room, or turning on a vacuum. Being almost totally dependent on your phone means a dead or other room phone requires you to get up and get it for simple repairing as they unpair frequently. Too much... Read More
My Rextons seemed like they would be great at first, but then they stopped working. One at a time. Months apart. They just stop working. It surprises my audiologist. I have to send them back to Rexton before they will replace them (I guess they don't believe us) and that's a two week turnaround minimum without ears every time. Unreliable. Worst experience so far. My Avada and Kirkland aids never gave me any problem at all. Ruined my trip to Las Vegas. I need my ears as a musician. Right now I don't have them again. Waiting for my appointment...
Very happy with my Rexton BiCore aids from Costco. I had 4.5 year old Kirkland aids prior to this (made by Rexton) that were great but getting to the end their expected life. I "upgraded" to Phillips aids but was disappointed. The bluetooth connectivity was poor and sound quality was not as good as I expected. After 4 months I traded them for the Rextons and am very happy. Costco service was great. The aids work well. And I love the price. 3 year repair/2 year loss warranty. Cleaning whenever I am in a Costco. T regular and a battery powered travel charger included. All for $1599. Hard to beat
Rexton hearing aids do not contain the simplest, earliest technical advance ever made on audio, automatic gain control! When you go into a noisy area, instead of reducing gain they scream into your ears. The iphone app is constantly failing and you have to turn off Bluetooth, delete the app, reinstall, forget the devices and repair them. Daily. They give no service on the phone and Costco is worthless in providing any assistance. These are not what you want to spend your money on. These are the simplest and cheapest electronic devices to make. You shouldn’t be required to have a phone with you to use them. The government just approved low cost manufacturers so get a pair for about $300,... Read More
after reading the other comments how did they come up with 4 out of 5??
After 5 months I am returning mine to Costco. Always falling out of ears and
sound increase is minimal and no blocking of background noise. The directional
app is meaningless. I an still asking people to repeat. Maybe a lesser quality for
Costco.
The product works well. The problem is with the app. Is there no way to lock the setting? Constantly finding that I have to reset within a short time. Most inconvenient.
I finally gave into a hearing aid exa, 3 1/2 years ago. I bought them from Costco in Toronto as there was not a Costco hearing aid centre in Barrie, ON where I now live. Orillia ON a 20 min ride north of Barrie, ON Canada has a new Costco with a hearing aid centre. They gladly transferred my records to Orillia from Toronto and the service has been amazing a s well as the Rexton Hearing Aids. I have rechargeable batteries that last from 12 to 15 hours sometimes 16 hours daily. I have only purchased one additional set of batteries in almost 4our years as I was told on purchase that they might only last 2 years, well I still have the original batteries that came with the aids and only... Read More
TRxton hearing aids. Are very painful to heavy do not stay correctly in the ears and stop working several times until they frustrate me so much I just gave up on those horrible hearing aids. A complete expensive mistake
I have the Rexton C0123 BTE hearing aid with RIC. I lost one, and there is no replacement available. The constant problem I had was the receiver plugging with ear moisture and wax. Both ceased to transmit sound to my ears after 3 weeks of use. My best efforts at cleaning the receivers failed. The lesson learned is that you must purchase several receivers along with an RIC hearing aid and know how to replace the receiver. Expensive RIC hearing aids fail just as quickly as cheap ones. Unfortunately, no one makes Behind the Ear hearing aids with just tubes to the ear with those hearing aids having bluetooth phone capability and T-coil function. We are stuck with RIC hearing aids that... Read More
They did not want to repair my transmitters, saying they are not repairable, and rather hope for a sale here in France. I used them only twice or three times!
Just got my Rexton hearing aids last week and they are a godsend. EXCELLENT SERVICE AT HEAR USA , People were wonderful and most helpful. These aids have changed my life and all for the better, Alan Michaels 5-24-19
When I first got these over 1 year ago, I found them to be fantastic. These replaced a set that I had for 3 years that just didn't really help my hearing loss. I like others had an Android phone at the time. I had no issues. I just purchased an iPhone and the streaming capability is great. Recently my right hearing aid had issues. The dealer replaced the receiver and it worked great for about a 1 week. When is stopped working again, they sent both units out for repair. I received the repaired units, and within 1 day both stopped working. They sent me brand new units which seemed to fine. Now all of a sudden the right one stopped working. I'll be heading back to Costco to see what... Read More
it is an insult to at least 50% of potential users that you do not interface with android phones. The audio quality of the aids I got are below the cheapest earbuds I have ever listened to. You need to make the speaker bigger.
The aid that lasted 5 days was sent back for correction of the unit at factory and was back in 10 days. The aids are working very well at present.
Mine lasted 5 days. They say we need to send it back to factory. I asked how long, 5 to 10 days.
Now what ? Do I get a good fix or a defective prone unit back? They say a replacement is not an option though a new product was purchased and lasted only 5 days. Will follow up report.
After 2 years use I remain "iffy" about these units. The whole gearing aid business borders on scam with the exorbitant prices they and how difficult it is to actually get comparitive reviews online. I shopped around a lot and finally settled on Costco/Rexton for the price, service and because the units essentially had the same tech specs as Siemans top ie most expensive , brand.. In two years, the units had to be sent to "repair" after failing on two separate occasions. Both times they were returned with a notation referring to replacement parts within for not being up to standard. That was fine - they were under warranty. Then one failed the third time... Now it was... Read More