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Nano Hearing Aids Review

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Founded in 2017, Nano offers solutions for people struggling with hearing loss. The company provides over-the-counter, FDA-certified hearing aids, which it reports have improved the hearing of over 95% of its customer base.

Nano is headquartered in La Jolla, California.
 
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How is Nano rated?

Breakdown

Overall Rating: 0 / 5 (N/A)

Nano hearing aids are an affordable option for people with mild to moderate hearing loss. The models offered by the company have great features, such as noise reducing and feedback cancellation technology, bluetooth connection, and mobile app control.

However, Nano only offers two types of hearing aids (CIC and BTE), whereas many of its competitors feature a more diverse product line. Moreover, consumer complaints and the company’s pending government action might raise concerns from prospective customers.

Nano Product Offerings

Hearing Aid Style - 0 / 5

Nano offers only two kinds of hearing aids: completely-in-the-canal (CIC) and behind-the-ear (BTE) hearing aids.

The CIC2 and CIC4 hearing aids fit completely in the ear canal. Both models are nearly invisible and rechargeable. The CIC4 model comes with feedback cancellation and noise management.

The BTE models both come with four preset program settings and noise reduction technology. The BTE Plus aids can be controlled with a mobile app via bluetooth and include a charging dock instead of a recharging case.

Nano currently doesn't list any options for in-the-canal (IIC), in-the-ear (ITE), receiver-in-canal (RIC), or receiver-in-the-ear (RITE) models.

The company also offers refurbished models for a discounted price.
Product Type
FDA-Approved
Types of Hearing Aids
CIC
BTE
Battery Life
12-14 hours
Accessories
Cleaning Kit
Carrying case
Recharging case
Additional ear domes in different sizes
Charging Dock

Features

  • Rechargeable
  • Feedback cancellation
  • Noise reduction
  • Noise management
  • Phone app
  • Dual direction microphones

Nano Additional Services

Features and Price - 0 / 5

The CIC2 and CIC4 aids have a cost of $297 and $397, respectively. The BTE models, BTE4 and BTE Plus, come out at $497 and $597.

Refurbished models are priced as follows:
CIC2 - $222
CIC4 - $297
BTE4 - $372
BTE Plus - $447

All hearing aids from Nano come with a 45-day money back guarantee and can be financed through Shop.
Financing Available
Yes
Free Shipping
Yes
Online Hearing Test
No
Modes of Contact
Phone
Chat
Email
Web Form

Nano Pricing

Battery Life - 0 / 5

The Nano CIC2 and CIC4 hearing aids have a battery life of up to 12 hours per charge. They come with a portable case that allows for three recharges when it's fully charged.

The BTE models have a battery life of 14 hours per full charge. The BTE4 aids come with a charging case, while the BTE Plus models include a charging dock.

Lowest Price (1 unit)

$297

Highest Price (1 unit)

$597

Nano After-Sale Service

Customer Experience - 0 / 5

Customers can contact Nano's customer support team 24/7 via phone call, email, and live chat. They can also fill out the company's web contact form.

While many of the company reviews on third-party websites and on Nano's website are positive, a great deal of consumers have reported issues with having the 45-day guarantee honored. This might be tied to another common complaint from customers, which state the company is not accessible via phone calls.

Nano Reputation

Reputation - 0 / 5

Nano Hearing Aids is accredited, although not currently rated by the Better Business Bureau. Nano's consumer reviews earned the company a rating of 3.08 out of 5 stars. In the last three years, the company has closed 652 consumer complaints, of which 409 were filed in the last 12 months. These have prompted a BBB alert for this business indicating a pattern of complaints. Additionally, Nano's BBB profile features a notice of a pending government action against the company.

Nano's Truspilot profile features an average rating of 3.6 with over 3,000 customer reviews.
BBB Rating
NR
Trust Pilot Rating
3.6 out of 5
Year Founded
2017

Consumer Litigation & Regulatory Actions

According to Nano's profile on the Better Business Bureau platform, Nano has a pending government action involving a complaint filed by the Vermont Attorney General's Office against the company.

Company Profile

Full Name
Nano Hearing Aids
Company Website
https://nanohearingaids.com

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Our Partner
  • Nearly invisible behind-the-ear devices
  • On-demand audiologist care & adjustments 
  • Bluetooth-enabled & 360-degree sound
  • 100-day risk-free trial + money-back guarantee
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