Go Hearing hearing aids have been designed to be small and comfortable for every user. Using technology that resembles that of your favorite pair of wireless earbuds, they are almost undetectable in public and easy to wear. Each pair is customizable, in terms of settings and fitting comfortably, to suit each customer’s individual hearing needs.

The Go Lite hearing aids are their most affordable pair. They are best suited for small gatherings of people or for when the wearer just needs to give their hearing a boost to watch some TV. The Go Prime hearing aids are their most expensive and versatile pair. They come with more settings and features to help customers hear better in a larger variety of environments. All units are built to last at least 30 hours when fully charged and take 2-3 hours to charge.

For people who do not know if they are potentially experiencing hearing loss, Go hearing features a free hearing test on their website. This test is a speech-in-noise screening for hearing loss that can help customers identify hearing issues. As part of this screening, customers must identify the numbers being spoken through noise. Results are sent to the customer's email address once the test is completed. This is a great tool for customers who might be on the fence about investing in hearing aids.

Although Go Hearing does not offer free trial periods for their hearing aids, they do have a 45-day money back guarantee. If customers are not 100% satisfied with their purchases, they can return their devices and the company will issue them a full refund.

All Go Hearing units, whether they are Go Lite or Go Prime, allow for 30 hours of use per full charge. Hearing aids and charging cases take 2-3 hours to charge. Once they are completely charged, the charging case will provide 6 full charges.

Customers who want to learn more about their hearing aids or are experiencing issues with their devices can call or email Go Hearing’s team of product experts for assistance. The Go Hearing website also features a comprehensive FAQ section and a blog. Customers can also see what Go Hearing users are saying and connect with them through the company’s social media accounts.

All hearing aids from Go Hearing include a one year warranty that starts on the date of the purchase. This warranty covers faulty devices that result from defective parts or materials, or poor craftsmanship. Day-to-day wear and tear, and stolen or lost devices are not covered by this warranty. The company will inspect the devices and determine if they qualify for repair or replacement.

Currently, there aren’t many online customer reviews for Go Hearing products. Go Hearing is not rated by Trustpilot, nor is it accredited by the Better Business Bureau.