Rating: 8.2 / 10 (Excellent)
Disclosure: We receive advertising revenue from this partner. Learn more.
Audicus offers competitively priced German and US-manufactured digital hearing aids. The company deals directly with independent manufacturers to deliver its two hearing aid options at a discount to consumers. Audicus' hearing aid products are designed to be versatile and discreet, making it almost invisible to the naked eye.

How is Audicus rated?

Breakdown

8/10
Product Offerings
8/10
Additional Services
9/10
Pricing
8/10
After-Sale Service
8/10
Reputation

Overall Rating: 8.2 / 10 (Excellent)

Audicus' main selling point is its price. The company eliminates the hearing aid dispenser to offer customers a quality product directly. Users can go to their own doctor for a hearing test or perform one through Audicus' website online. Once you submit the test to Audicus a certified audiologist will program your hearing aid and send it to you. Other points of note are free UPS ground shipping and an extendable warranty.

Audicus Product Offerings

Product Offerings - 8 / 10

Audicus offers two hearing aid products, the Dia II and the Oro. Dia II is a behind the ear (BTE) for those with mild to moderate hearing loss. The Oro is an receiver in canal (RIC) model that can work for those with severe hearing loss. Both come with sound boosting features that also suppress background noise in difficult listening environments. Devices have four volume programs that can be used in different acoustic surroundings. Audicus' hearing aids fit comfortably behind the ear, and are tiny, discreet, and unnoticeable. Audicus allows users to customize settings according to their listening preferences using the Audicus Tuner app and tuner kit available on iPad and iPhone. Because hearing capacity changes over time, the company offers free lifetime tune-ups.
Product Type
True Hearing Aid
Types of Hearing Aids
BTE
RIC
Battery Life
3-4 Days, up to 2 weeks
Accessories
Cleaning Kit
Remote Control
Mobile Phone Compatibility
iOS

Features

  • Preset Sound Profiles
  • Directional Mics
  • Digital Noise Reduction
  • Bluetooth & Internet Connectivity

Audicus Additional Services

Additional Services - 8 / 10

Audicus' products cost considerably less than most other comparable BTE and RIC hearing aids. Consequently, the company does not offer financing. Audicus has free UPS ground shipping and USPS 3-5 day shipping for orders within the US. Customers can choose expedited shipping for an additional fee. If you need your unit repaired or reprogrammed, Audicus covers standard return shipping.
Financing Available
No
Trial Offer
Yes
Trial Offer Period
45 Days
Free Shipping
Yes
Online Hearing Test
Yes
Modes of Contact
Phone
Chat
Email
Web Form

Audicus Pricing

Pricing - 9 / 10

Audicus' BTE and RIC hearing aids are among the cheapest given the companies we evaluate. The Dia II is only $599 per ear, and the more powerful Oro costs $799 per ear. Audicus is a company which deals directly with US and German manufacturers to deliver the product directly to the customer cutting out the middle man markup. They are able to do this by either conducting the hearing exam online, or having customers submit their own exam.

Lowest Price (1 unit)

$599

Highest Price (1 unit)

$799

Audicus After-Sale Service

After-Sale Service - 8 / 10

Audicus products come with a 12-month warranty that covers manufacturing defects. It is important to note that this warranty will not cover devices that have been modified or have suffered physical damage by the user. However, lost or damaged hearing aids within the first 6 months will be replaced at a discount. Warranties can be renewed at $99 a year.
Warranty Length
12 months
Warranty Extendable?
Yes
Text of Warranty
Deductible/Copay
No

Audicus Reputation

Reputation - 8 / 10

Audicus has one of the best reputations among the hearing aid providers we evaluated. The company has an A+ with the BBB, 40 positive reviews, and not a single negative one. What's more, Audicus products have a longtime loyal following with customers faithfully migrating from old products to newer models. The only negative criticism is that some users want the option of using custom molded earpieces.
BBB Rating
A+
BBB Composite Score
4.98
Number of BBB Positive Reviews
40
Number of BBB Negative Reviews
0
Date Collected
2018-03-02
Year Founded
2010

Company Profile

Full Name
Audicus Hearing Aid
Company Website
Headquarters
40 Exchange Pl, New York, NY, 10005

Our Partner
8.2 / 10
  • Award-winning hearing technology and designs
  • Rated A+ by the BBB
  • Streamlined process without extra charges
  • Export support from audiologist and customer service team
  • Optional personalization