Compare Cigna vs. Health Plans America Health Insurance

What’s the difference between Cigna Health Insurance and Health Plans America? See how our editors compare the two companies below.
Last Updated: May 07, 2024
Cigna Health Insurance
4.8 / 5 - Excellent
no_rank
Health Plans America
4.8 / 5 - Excellent
#5 in Health Insurance
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Key Facts

  • Claim Assistance
  • Home Delivery Pharmacy
  • Health Assistant Online Coaching
  • Highly trained, professional coaches
  • Personalized Services
  • Plans for seniors, young adults, individuals, and families
  • Get free quotes through  one simple online form
  • Be connected with leading health insurers nationwide
  • Shop on your own schedule
  • Compare options and prices

ConsumersAdvocate.org Ratings

4.8 / 5 - Average
4.5/5
Health insurance cost
5.0/5
Provider network size
5.0/5
Financial reputation
5.0/5
Customer experience
4.0/5
Types of health insurance coverage
4.8 / 5 - Average
4.5/5
Health insurance cost
5.0/5
Provider network size
4.8/5
Financial reputation
5.0/5
Customer experience
4.9/5
Types of health insurance coverage

Customer Reviews

 (80)
1.8 / 10 - Terrible
1%
5 stars
1%
4 stars
0%
3 stars
4%
2 stars
94%
1 stars
 (5)
1.6 / 10 - Terrible
0%
5 stars
0%
4 stars
0%
3 stars
0%
2 stars
100%
1 stars

Final Verdict

Health Plans America and Cigna Health Insurance are very close in quality and have the same overall rating. That said, Health Plans America scores better than Cigna across: Types of health insurance coverage. Whereas, Cigna scores better on Financial reputation. Both companies score similarly on Health insurance cost, Provider network size, and Customer experience.


Customer Comments & Reviews

mvelazquez6g
5/29/2023
Cigna Health Insurance review
About the worst customer service and satisfaction I've encountered. There's always a struggle with them even when it comes to make payments. There's never enough coverage for anything.


J
Joyce G
12/2/2020
Cigna Health Insurance review
At one time I had insurance with jCigna. I discontinued that coverage because it was not necessary for med to have it. Can you please send me the date that the insurance coverage was discontinued. my information - Joyce Gibbs 211 2nd Street, NW Apt. #801 Rochester, MN 55901 I appreciate your response to this request. Thank you