MasterShield Gutter Guard Review
ConsumersAdvocate.org
9 Customer Reviews - see all comments
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MasterShield is a brand name of MGP Manufacturing, LLC, a manufacturer and installer of micro mesh gutter guards. In addition to its standard gutter guards, the company offers copper-framed guards that are compatible with copper gutters and heated gutter guards that are designed to prevent snow and ice build-ups. Installation is available through a dealer network and estimates are free.
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Latest MasterShield Reviews
I did my homework and read as much information as possible on the top 3 rated gutter guard companies, including looking at all available guards available at the big box home improvement stores before getting my free bids.
After seeing the 3 gutter guards and listening to their sales pitches, I was 100% sure that Master Shield had the best product.
After installation, they came back and added free diverters in the corners. I inspected the installed guards and was very impressed with the quality installation job.
I have 6” gutters and over-size downspouts and now have no rain water going over my gutters and no debris accumulating on them no matter how hard the rain.
Excellent product!
I purchased MasterShield gutter guards a few years ago. They do keep the derby out of the gutters but after a few years, the screen begins to cog with dirt and debris and such and water will run over the side of the gutter at the screen clog. They also drip every four feet as they are installed in four feet sections. In the winter when the sun or heat loss through your attic melts the snow on the roof and then it gets cold again, ice builds up on the screened surface of the gutter guard and you start to get icicles. Then when you get another snow melt, the ice gets even thicker and so do the icicles. I've had at least four inches of ice accumulated on the top of the gutter guards. I live... Read More
MasterShield's warranty is a deceptive lie. My parents had MasterShield gutter guards installation in 2007. At that time, they received several MasterShield brochures all claiming that, if at any time their gutters clogged, MasterShield would refund their money. This past year my mother noticed the gutters were leaking and called MasterShield. MasterShield sent a representative from the contractor that currently represents them. The representative said the clog was due to moss and that his company would check if MasterShield would pay them for the repair and get back to her. After not hearing from the contractor, my mother called them and was told that MasterShield's warranty did not... Read More
I had Mastershield installed on my home last June. By January I had a twisted mess of metal on my roof. There was no unusual weather and no reason that this should have happened other than the product being flimsy -- complete garbage. The sections that did not pull up are separating at the seams. How is that going to keep the gutters clean. The "independent dealer " who installed them is ignoring me and so is MasterShield. I give them zero stars. A complete waste of money. See the pictures on my Facebook page. Thomas Doddato
Custom Built Inc, local dealer for Connecticut: NOT recommended as they tried to do a pressure sell using unprofessional sales tactics. Tim insisted that both myself and my spouse be available for 90 mins, and that was not happening. He was rude and kept talking over the top of me so NO THANK YOU!!
I also rang MASTERSHIELD directly, twice, second time to do a follow up after not hearing from them for 9 days. I can't speak for the product but their customer service efforts leave a lot to be desired.
Looking elsewhere for my gutter guards!
these are the worst. they form icesicles when the heated gutters are suppose to eliminate them. their customer service stinks in Paterson nj . they claim the contractor that installed them are out of business and they are not responsible even though they hired the contractor and you paid them. their reviews they post are bull as is their product and lifetime guarantee. . they should not advertise heated gutters if they can not provide them
After several years, pollen has clogged the mesh preventing drainage into the gutter. MasterShield of Manassas has come out to clean the mesh but the result is only marginal improvement. I am having the shields removed. Big disappointment. This is a problem with the product itself, not the installation.
This company SUCKS Length of Warranty Lifetime???? Life time of the funds clearing then they ignore you NO customer service!!!! they say you hired a third party installer and they will not stand behind their work or their product...Deceptive business practices they send the salesman to you and they say they are MasterShield but they are not If you fall for the scam please Don't pay in full until after first rain fall SYSTEM does not work water just runs off my roof past the gutter system!!!!!
I've had multiple gutter guard type products on my gutters over the years. These are decent; water goes into them and they served me well for a couple years, without any maintenance. That said, I thought I was buying a product that'd never clog, and their "no clog" guarantee is arguably quite deceptive, because what they're guaranteeing is that the gutter itself will not clog, not that their product (the gutter guard itself) won't clog. When the latter happens, they'll give you a quote for cleaning them or tell you to use carb cleaner or strong bleach to clean your gutters yourself. Excuse me? I thought the whole point was that I wouldn't have to mess with my gutters again. I paid over a... Read More