Gutter Helmet Gutter Guard Review
Gutter Helmet Gutter Guard Review
ConsumersAdvocate.org
35 Customer Reviews - see all comments
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Gutter Helmet is a brand of aluminum gutter guards that drain water into your gutters through the principle of surface tension.
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The company is owned by the Southeastern Metals Company (SEMCO), which in turn is owned by Gibraltar Industries.
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The company does business through a dealer network across the US and Canada.
Transferable Warranty
- Reliable gutter guards for efficient and effective guttering
- All dealers are licensed and certified
- Free gutter cleaning, alignment, and sealing prior to installation
Latest Gutter Helmet Reviews
We had gutters installed on our lakehouse in 2014 and they have constantly gotten stopped up. I have called them twice this year and was told they would come out and check them. The year is over and they still have not been out. Their lifetime warrenty is not worth the paper it was written on and I would never purchase from them again. Beware of this company.
Linda McClendon
Gardendale, Alabama
Customer Service Sucks and the Referral Program is a Joke . You did not Honor it now you have a Irate Customer that can't keep there mouth shut. For every upset customer you have you lose 10-20 possible new customers.
my installer has changed their policy on cleaning and now charges a fee
I had a failure on my Gutter Helmut system back in the spring of 2023. I contacted both the local installer and the Gutter Helmet Company and basically was told that their product wasn’t protected against Acts of God. Go figure that God would want to destroy my Gutter Helmet. I will say that Gutter Helmet Louisville, Kentucky did discount the repair from $800.00 to $400.00. I didn’t do anything else until recently. I have been in the Lumber and Building Materials business for my entire career, working for several manufacturers. I learned that whenever a product fails it is normally due to incorrect installation and ask that my installation be looked at by the company and the installer.... Read More
I HIGHLY suggest that you start running TV ads. Don't allow the other guys to dominate the market.
Well done and truly impressed with their service and follow on support. Would recommend for anyone needing a professional team to install and maintain your gutters.
Ice and snow got in underneath the helmet and peeled it back. There is no longer anyone in the Toronto (Canada)
area who installs or repairs Gutter Helmet so the lifetime warranty is useless. Stay away !!
Very poor customer service. Disrespectful of a customers time. Never showed up for an morning appointment to check and clean out a potential clog.. Called customer service for any updates and I kept hearing we can't reach our field techs, they are not responding to our texts. Finally around 2 pm I get an update. My appointment had been cancelled, due to a tech that was supposedly out at my house a month ago saying I had a broken pipe First off, A tech did not come out a month ago and I never had a broken pipe! Instead of calling me and asking if this was true and had it been fixed they just decided to cancel my appointment. Spoke to manager Jim and it turned out the tech had... Read More
The product is good keeping out large debris. BUT.... After having had the gutter helmet on our second story house for 3 years, we have discovered that it is not fowl proof. Birds have nested in-between the slits and have caused blockage. We have three different bird nests in the gutters. It is sad that we didn't know this was even a possibility. We were so disappointed that after spending all this money on what we thought was a permanent solution to cleaning out the gutters, and now we still need to clean them out. This was not a wise investment for us. Just wanted others to be ware that this is a possibility.
Worst gutter guards ever made Debris animals and insects like to nest in very over priced and causes damages to your roof steer clear of anyone selling these guards they are trying to rip you off
Have had gutters and helmet system, which was installed by Gutter Helmet 4 years ago. Started having problems 1st rain after installation. Water flowed over helmet onto ground in several areas on both sides of our shop. Gutter Helmet sent someone out a couple of times to adjust and fix areas installed incorrectly. Since adjustments and fixes did not work, they set up a regular 6 months maintenance, which works out to be every 7 to 8 months since they call to reschedule at least 3-4 times before scheduled maintenance date. We had underground pipes installed onto gutter down flows. Since trees around shop are only evergreens with needles, needles are constantly filling up gutters and... Read More
Great work and they were on time and explained everything that would take place. Kevin and Gene were polite and the gutter looks great. I would highly recommend them.
I had Gutter Helmet installed about 11 months ago in June 2020. Water is over flowing in some areas from gutter. I was told when service man came to my home that a small branch can ding the curved flow edge and then water will not flow over into gutter. Water will then drip to ground level. Depending how heavy its raining the dripping can be heavy as well. Service man also said that spring pollen sticking to gutter curved flow edge will disrupt water flowing into gutter. That washing or pressure washing gutter needs to be performed. So much for getting away wit cleaning gutters.
I've now been in a house that has Gutter helmet for 4 years. They have been nothing but trouble. If ANY dirt builds up on the curved surface, water drips over the gutter. I need to brush clean off the surface at least once a month in spring, summer, and fall. Winter is the worst. I have stalactite type icicles hanging off the gutters and frozen pools of ice all around the house. Once the water freezes on the curved surface, the gutter is rendered useless. I spent a lot of money getting the warranty back in force, but now regret it. I would never and will never install these gutters on a house in the northeast.
My 90 year old mother mistakenly signed up for this installation. 7 days later she called to cancel and was advised she had to forfeit her down payment. So with out any work being completed, only sales person Marshall Cranmer selling her this unneeded gutter protection, she is out $500.00 Be aware of this company that obviously rips little old ladies off!
After years of cleaning my own gutters on our 2-story house, we had Gutter Helmet installed about 15 years ago. Have had zero problems or clogs since. When we had to have our roof replaced, Gutter Helmet came out and uninstalled them the day before and reinstalled them the day after (at an extra cost that was clearly stated when we hired the service). Couldn't be happier with Gutter Helmet.
a false claim that sticks, pine needles, and leaf don't clog this gutter. it clogs much faster because it all blocks the openning which is less than 1/2 inch and much harder to clear than an open gutter. good luck using the warranty
We have a contract with Gutter Helmet and made a down payment of $1,623 !This is for replacing 42' in one part and 78' in another. It is now 7/15/20 and we cannot get the work started, let alone done. Sent a letter to the company and called several times. The was obviously to no avail. We are totally frustrated and ages 96 and 85 years!!!!!!!! We would like to see it done before we die!!!!!!!!!!!!
I had Gutter Helmet installed in 2001 on 9-11. It works great but faded terribly. They told me that fading was not covered by their warranty but would replace it at a cost that was more than I originally paid. The fading looks terrible, would not recommend the product due to the fading and since 2001 there seems to be newer products on the market that are less expensive.
Warning do not purchase !
I’m 73 years old and I am on my roof more now than I ever since gutter helmet installation.
Pollen sticks to their nose forward design water rolls right over the edge onto the ground not in the gutter.
Guarantee states they will clean your gutters but there are always 3,4,5 weeks out from when you need them.
Fair warning do not purchase.
This completely rotted my roof line and cost us a fortune to replace it when we sold our home. Never again. It cost so much that I could have paid someone to clean the gutters twice a year for the 13 years we had Gutter Helmet installed. Terrible product.
customer service sucks when they come out to install had to call them back look at video they did not do what they were suppose to do. they cancel a service call and talking to them is a night beware of the company they suck
Gutter Helmet may be good for keeping leaves out of the gutter but it causes another problem that is just as bad or worse! I had them installed during the fall of 2018. All last winter when snow would start to melt from the roof, icycles would form all along the gutter helmet and drip onto my deck and onto my steps causing extremely dangerous icy conditions for me or, anyone coming to my house, going up or down my steps. I was never told that this might be a problem. I would expect the melting ice would drip into the gutter!! This was never a problem when I did not have the gutter helmet. I went into the installers office and showed them pictures of what happens and his response was... Read More
Gutter Helmet is horrible company with a faulty product that’s back by a worthless piece of paper! Don’t waste your time nor money on these jokers .
Gutter helmet doesn’t work. It costed $1500 to be installed. Then It clogged from time to time. We have to call them to come over to lean/unclog the gutter. It took them a long while to come. Or we don’t even know if they came, they don’t scheduled the time as owner don’t need to be there when they come. Before they clean, they would come over to check/exam the gutter. Then they would make excuses that repair need to be done before the cleaning. The repair quote was $750. What’s the point to have the gutter helmet?