Augusta Precious Metals Gold IRAs Review

Augusta offers investors seeking to secure their retirements an opportunity to open a new precious metals IRA and roll over existing money into a precious metals IRA with confidence. This company has a reputation for the industry’s best customer service and transparent, competitive pricing and a price guarantee on all coins.

The company works hard to make the process of owning IRS-eligible precious metals IRA very easy and gives customers online and telephone access to help. The company maintains and education department, through which provides economic and product information to help retirement savers make informed decisions. It offers a free one-on-one web conference with the company’s on-staff Harvard-trained economist, Devlyn Steele and others in the Augusta education department.

Screenshot from AugustaPreciousMetals.com 6/24/2022

Augusta works hand-in-hand with customers to complete 95% of the paperwork and acts as a liaison on their behalf with IRA custodians and secure storage facilities. It also offers gold and silver coins and bullion for self-storage outside of an IRA.

Augusta Precious Metals is headquartered in Casper, Wyoming. The company is trusted and endorsed by hall of fame quarterback Joe Montana, who anonymously approached Augusta after his personal financial advisors identified the company as the “best in the United States.” You can read his story on the Augusta website.

Augusta Precious Metals distinguishes itself by taking a unique team-based approach to provide support by educating customers as they protect their retirement through precious metal investing. The company provides free account management for as long as you have a precious metals account with them. 

The company describes a five-step process that begins with the assignment of a personal agent to work with you throughout your experience of buying precious metals and, if you choose, opening a precious metals IRA through the company. Next, you'll work with their team of experts to get economic info to help you understand the precious metals market and how gold and silver are often used by investors. When you’re ready, Augusta Precious Metals’ IRA processing department facilitates your gold or silver purchase and the opening of your new account by completing the lion's share of paperwork with you. Next, you’ll be connected with the Augusta order desk for portfolio-building assistance from Augusta’s product experts. Finally, Augusta has a separate confirmation department to ensure everything goes right—they will make a no-stress, official phone call to you to confirm and finalize your order.

As a part of the process, the company connects you with a trusted precious metals custodian to administer your precious metals savings so your retirement investment is IRS-compliant and also connects you with trusted storage facilities, covering as many as 10 years of your fees for qualified customers (ask how many years you qualify for). After the sale, your assigned agent and educational advisors are available to assist you with such tasks as facilitating new contributions, distributions, liquidations, or transfers of your precious metal assets, as well as taking required minimum distributions, or rebalancing your portfolio.

Augusta Precious Metals offers competitive bullion pricing, as well as a 7-Day Price Protection Program guarantee on premium coins. Should the market price of the precious metals you purchase decline within seven days of your purchase, the company will refund you difference between the higher and lower cost in precious metals. Augusta Precious Metals also offers customers the chance to change their minds. Should you purchase products from the company then decide precious metals investing isn't for you, you can cancel the transaction within 7 days for a full refund.

We were impressed by the depth of content on Augusta Precious Metal's website and by the company's commitment to education and transparency. To be frank, many companies that sell gold and silver and facilitate precious metal IRA account opening publish little more than shell websites; they attempt to draw you in with a (by-now-cliche) "Free Gold Kit" offer. But, in order to get the kit, you have to provide contact details and can expect to receive a sales call before your kit ever arrives and before you have a chance to learn anything about the company. By contrast, Augusta Precious Metals discloses quite a bit of information about itself. The company offers a very detailed FAQ section to inform investors fully about the products it offers and the process of opening your precious metals IRA. You can learn upfront about the fees associated with opening and managing your IRA: these are charged by your account custodian and the IRS-approved storage facility where your IRA metals are held. For its part, the company only charges you for your precious metal purchases. No ongoing management or maintenance fees are assessed.

Augusta Precious Metals publishes a blog and video blog covering topics of interest to all investors. The blog and video log are updated weekly and articles reflect current trends in various investment categories. The company also offers a video library that presents economic news of note and general information on precious metal investing. There is a great webpage with a series of videos detailing bad reasons to buy gold that some other companies will attempt to use to sell to you.

While it's true that these articles and videos focus on specifics of these assets—selling precious metals and IRAs is its business, of course—there's information to be gleaned from these resources that will help you understand the precious metal market and the economy in general.

Augusta Precious Metals has been in business under the same name for about a decade. That may not seem worth mentioning, but the precious metals industry is largely populated by newcomers that operate under multiple brand names and websites so this small detail is meaningful in context.

Augusta is accredited by the Better Business Bureau, holding an A+ rating, and while it isn't rated by Trustpilot, the company earns a 5 out of 5 star rating with Trustlink. The Business Consumer Alliance awards it its highest rating, as well (AAA). The company has garnered favorable reviews from an impressive array of investment and retirement publications.