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395 Customer Reviews - see all comments
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Avas Flowers is a family-owned company that offers competitively priced premium flowers for a wide variety of situations and occasions. The online retail shop has a huge inventory of fresh flowers to choose from, with same-day nationwide delivery. A member of The Society for American Florists, Avas Flowers takes great care in selecting only the freshest and highest quality flowers. The company also includes deliveries of fruit baskets and potted plants in its services.
Features and Services
Avas Flowers offers floral arrangements for various occasions, including birthdays and anniversaries. The company has several flower delivery options with same-day delivery, helping customers send flowers by easily ordering online and letting them select from its extensive selection of flower arrangements. Avas Flowers' customers can also visit local stores, though their website is designed for easy navigation, allowing customers to conveniently check delivery statuses.
Avas Flowers provides helpful information and guidelines when selecting flower arrangements for different occasions. Online resources such as how to take care of tulips and roses, are available online, as well as gardening tips. Avas Flowers delivers nationwide with a company assurance that all orders are delivered safely to its destination.
Same-day delivery is possible if orders are placed before 2 p.m. local time. Exceptions are applied to some delivery options, however, depending on the driver’s route. Additional fees are charged for Saturday/Sunday orders, lead design, custom orders, special orders, and rush orders.
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Flower Selection |
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Exotic Blooms |
✔ |
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Live Plants |
✔ |
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Custom Arrangements |
✔ |
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Hand-Held Bouquets |
✔ |
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Fresh Arrangements in Vase |
✔ |
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Artificial Flower |
✔ |
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Boutonnieres |
✔ |
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Corsages |
✔ |
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Cut Flowers (without vase) |
✔ |
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Other Gift Items |
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Gift Baskets |
✔ |
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Gourmet Treats |
✔ |
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Customized Greeting Cards |
✔ |
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Wine |
✔ |
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Balloons |
✔ |
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Designer Products |
✔ |
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Gift Cards |
✔ |
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Outsourcing |
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In-Season Blooms |
✔ |
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Locally Sources |
✔ |
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Greenhouse Flowers |
✔ |
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Order and Delivery Options |
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International Delivery |
✔ |
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Same Day Delivery |
✔ |
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Shipping Fee |
$9.99 |
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Priority Shipping |
✗ |
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Local Florist Delivery |
✔ |
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Online Ordering |
✔ |
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Order Tracking |
✔ |
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Occasions and Events |
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Christmas |
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Birthday |
✔ |
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Anniversary |
✔ |
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Sympathy and Funerals |
✔ |
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Congratulations |
✔ |
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Thank You |
✔ |
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Housewarming |
✔ |
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Get Well |
✔ |
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Weddings |
✔ |
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Business Gifting |
✔ |
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Retirement |
✔ |
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Graduation |
✔ |
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Love and Romance |
✔ |
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New Baby |
✔ |
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Im Sorry |
✔ |
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Others |
✔ |
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Customer Assistance |
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Money Back Guarantee |
✗ |
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Service Charge |
$13.95 |
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Phone |
✔ |
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✔ |
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FAQs |
✔ |
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Knowledge Base |
✔ |
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Store Locator |
✔ |
Flower Delivery at Avas Flowers
Avas Flowers has a wide variety of fresh and high -uality flowers to choose from, making it easy for clients to match these with any occasion. Their easy-to-navigate website allows customers to select, send, and check their order status easily. Online resources are also provided to guide consumers about different flower types and proper care tips.
- Flower arrangements for different types of occasions
- Huge inventory of fresh flowers to choose from
- Same-day flower delivery available
- Check your order status online
- Different delivery options offered
Latest Avas Flowers Reviews
Very disappointed in the arrangement. Service fees of almost $40 for a very lackluster bouquet. Will never make this mistake again. Don't even deserve one star
Absolutely horrible service. Order was not delivered an trying to reach a live person to assit was a oke. All automated numbers. Will never use them again. Located 10 minutes from delivery destination and after two days of flex delivery - order never delivered.
Worst customer service ever. Kept saying there was a problem with the order and to call them. We call and then no one answers. The robot just says we will call you back but they never did.
You don’t have live people to talk to, your delivery information is non-existent and your call answer is looped. Will never use this service again.
Will never order from them again! Not delivered on time a few wilted flowers and greens with deflated balloons for what I paid $150. I was very embarrassed and disappointed!
Very pleased with the delivered plant, beautiful arrangement and arrived before expected time
Orderer’s opinion: the small size was ordered, but compared to the pictured size it was 1/3rd the size. Disappointing.
Receiver’s opinion : Delivered to wrong address.
The arrangement was not the best. It appears they don’t how to choose fresh, healthy flowers nor how to arrange them. They appear to have been stuck in a vase, not arranged.
Awful service. Place flowers for a funeral and were not delivered.
Horrible service!! They lost the flower arrangement and would not give me any information for three days. 3 days later the arrangement arrived. I tried calling the customer service number. It was a runaround spam. No one ever picked up. There was nowhere to leave a message. I have requested a refund . I have not received any response. . Do not use this company for your next flower arrangement.
I had a deeply disappointing experience with Ava's Flowers that I feel compelled to share. I placed an order for flowers on Saturday morning for a funeral service scheduled on Monday. I even paid extra to rush the order to ensure there would be no issues. Unfortunately, the service I received was far from acceptable. On Saturday afternoon, I received a text and email instructing me to call regarding my order. The phone number provided was incorrect, and after finding the correct number, I had to call again, only to be placed on a waiting list for a callback. When I finally spoke with a representative, they repeatedly asked for an alternative delivery address. I explained multiple times... Read More
Among the worst customer service experiences I've ever had. Ordered an arrangement for a family member's funeral, for a verification it was delivered, went to funeral to find it was not. That's bad enough, but then to try to talk to someone is another matter. The text from AVAS has a phone number that has an automated msg that tells you to call a different number. Senseless! The new number makes you repeatedly enter your order number and phone number but only to give you automated messages and never to put a real human on the phone. They will only call you back if you select the option of a problem with the invoice. Good luck if you use this company. They also lied and said they were a... Read More
Avoid Like the Plague: Avas Flowers' Unacceptable Service I am writing this review as a warning to others: DO NOT ORDER FROM AVAS FLOWERS. My aunt passed away last week, and I thought it would be a kind gesture to order flowers from Avas Flowers for her funeral. What a horrific mistake. The initial order was placed on the day before the furneral grave service, but the flowers didn't arrive until 5 days AFTER the funeral. Not only did we not receive the flowers on time, but when they finally arrived, they were nothing special. The arrangement looked like something I could have bought at Walmart for a fraction of the cost. And to make matters worse, the cheap glass vase that came with... Read More
SCAM. SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM
Total scam. Do not use this company. My flowers were never delivered. My order summary stated the cost would be $39.97. They charged my bank account $70.17. Customer service gave me the runaround never transferred me to a manager disconnected my call multiple times they need to be reported to law-enforcement and the BBB.
STAY AWAY FROM AVA’S FLOWERS! They’re awful enough that they seem like some kind of scam. I ordered flowers for a hospital patient in Osage Beach, MO. The website I saw made them look like a local florist. I didn’t see the teeny tiny print that said they were located in Delaware. The day after I ordered, while I was driving cross country to visit the patient, Ava’s sent me two texts telling me to check my email. When I had a chance to do that their email said they needed an alternative address. WTF?! The address I had given them was correct, right down to the patient’s name and room number, and there is only one hospital in town there! I did get a refund, but I feel like they were... Read More
Avas Flowers is NOT trustworthy!! Upon calling to place my order, they assured my funeral arrangement would be delivered before the 10am service. It did NOT arrive on time, which after 3 phone calls to get a time of delivery they still could not confirm a time. Their customer service is a disaster, just sent me around in circles and couldn’t answer any of my questions. I finally gave up getting any help with my $84 order, of which $25 was a “service fee” (that should have been my first clue). If I could give Avas Flowers zero stars I would.
What I ordered was not what was received. This is a scam company. I paid $82.63 for a 'deluxe harmony bouquet' advertised for $52.99, after they socked me with a $25 service fee and taxes. The bouquet my mother received is the same as a $17.99 grocery store bouquet, delivered in a cheap pathetic vase. Nothing special at all. I would have driven 2 hours round trip to bring my Mom a bouquet instead of paying this scam company to bring her a terrible bouquet had I known what they were going to do. Shame on me for not reading reviews and doing my research; I thought I had contacted a local florist. Instead they used a florist 100 miles away to deliver this limp, cheap pathetic bouquet. DO NOT... Read More
As soon as I submitted my order by phone I got an ema saying that item was not available. I selected a substitution and then they overcharged me. I called to make the correction and thought all was set only to immediately get an email saying flowers were shipped but now would arrive 2 days late- 2 days past the event they were for. I only chose them because they said they could deliver on time. P Because it was marked shipped there was no way to cancel. My bouquet also included a $24.95 handling charge! Please call a local shop and order from there. These guys are awful.
If there was a zero rating I would have given it. There is no way they have 4.6 rating. DO NOT USE this company! My flowers were not delivered for my daughter's 30th. When I asked for a refund the CS rep kept giving me alternatives even calling her and telling her she would get them later. I repeatedly said no until about after 10 times if telling her no I got extremely upset and was yelling. The girl would not stop talking about 30 percent off and baskets etc. I asked to speak to her supervisor and she wanted to know why! The supervisor admitted that it is part of their tactic to offer discounts and alternatives but I told her once was enough. I shouldn't have to decline and say no 10... Read More
My mom has cancer I ordered her tulips, her favorite and paid extra to have them there by 2 o’clock. It was $117 order and no one neglected to tell me tulips weren’t in season so they sent her six roses. It took me over 2 1/half hours to get this straightened out I will never ever use these people again, if you want something cheap and expensive this is your place but they sent me another invoice with a rush charge and for it to be delivered the next day I paid extra to have it delivered by 2 o’clock and they sent the wrong flowers and I got a $34 credit and they wanted the roses back. I would never use these people again. They delegate to other florist. I don’t know who but it sucks.... Read More
WTF!!! Flowers and Card or my anniversary never arrived. I alerted Avis Flowers by calling the number. 1/2 hour later I was alerted that the flowers were delivered. I was home at that time and no flowers were delivered. Automated online chat feature for Avis Flowers actually stated that the delivery personnel may indeed state that an item has been delivered even when it is still enroute. I never received the flowers or the card. Avis Flowers is now stating the delivery personnel who have stated the flowers were delivered will provide a picture. I truly believe that they may indeed be delivering to addresses, taking a picture, and then actually leaving (stealing) the very flowers... Read More
I ordered sunflowers for my daughter’s first day of law school. She lives across the country from me. Flowers were not delivered even though I got a notification saying that they had been. I tried using the online help and was told they would trace my package and get back to me. Nothing. Then I tried the chat which was a joke. Then I called on the phone just for the recording to tell me that they were too busy to get to my call. WHAT?! Now I’m out almost $80 for nothing.
Never Ever Again!!!! I have never been more disgusted by a company and their presentation of NOTHING when you pay for it ALL!!!!
I had purchased a bouquet which looked amazing and gorgeous for the mom to be (who is 10 states away) and received a picture of FOUR flowers in a glass vase...the customer service was atrocious and I truly believe they kept me on hold and waiting just so that I would hang up.
DISGUSTING!!!!!
Never again! Talked to an Ava's Flowers rep on 7/31/24; ordered a small green/yellow arrangement offered on website of carnations/daisies/mums in basket, final cost $78.37. Recipient was a friend in rehab facility. Received a text less than an hour later that my order could not be completed. Immediately called; talked to a different rep who offered a premium upgrade to roses & a box of candy. I questioned candy because of hot weather & wouldn't it melt before delivery? Assured it would not! I asked to substitute a teddy bear that was shown on website instead of candy, same price, but not possible. What was delivered next day by UPS in 100 degree heat was a pitiful arrangement of... Read More
I’m extremely upset. I ordered 2 bouquets for
My daughters. One to Burnsville which arrived ok. The other to big lake which you show delivered but she never received. I also was charged 3 times instead of 2 and I should have received. $10 credit as you didn’t have what I wanted so was told I’d get this I’m upset over billing. I’m upset because my daughters birthday was today not tomorrow I hope you get this straightened out asap and call me in the morning telling me it’s taken care of