Rocket Mortgage FHA Loans Review


Rating: 8.8 / 10 (Excellent)
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Established in 2015 as the completely digital branch of Quicken Loans, Rocket Mortgage offers a variety of purchase and refinancing financial products for people who prefer to do everything online. Among their products is a wide range of FHA-insured mortgages, with several loan terms to choose from in both adjustable and fixed rate mortgages.

How is Rocket Mortgage rated?

Breakdown

9/10
Loan Specifics
9/10
Customer Experience
9/10
Lender Reputation

Overall Rating: 8.8 / 10 (Excellent)

With its fully online platform, Rocket Mortgage makes it easy to apply and be pre-approved for an FHA-insured mortgage within minutes. Their wide offering of FHA loan products also allows consumers to choose the mortgage that's right for them. And despite some reprimands from local and federal governments, their reputation among customers is generally positive.

Rocket Mortgage Loan Specifics

Types of FHA Loans Offered

FHA Fixed Rate 15 Year
FHA Fixed Rate 30-Year
FHA Adjustable Rate Mortgage (ARM)
FHA Jumbo Fixed Rate
FHA Hybrid
FHA Bridge/Relocation Loan
FHA Home Improvement 203(k)
FHA Self Employed

Key FHA Loan Facts

Minimum FICO Score
580
Non-Traditional Credit History Considered
No

Loan Specifics - 9 / 10

Rocket Mortgage offers more options for FHA loans than most companies, which allows consumers to select the loan term that best fits their needs. In addition to the usual 15-year and 30-year fixed rate mortgages, they also offer 20-year and 25-year fixed rate mortgages, as well as a 5/1 adjustable rate loan. The minimum FICO score is 580, which is higher than FHA's minimum, but still lower than many other companies, which will only approve FHA loans for people with scores over 600. Rocket's website doesn't specify their minimum or maximum FHA loan amounts. However, the FHA sets limits that vary from county to county, and the maximum varies from $294,515 to $721,050 for a single-family property.

Rocket Mortgage Customer Experience

Customer Experience - 8.5 / 10

Rocket Mortgage aims its services at people who don't have time to waste when applying for a mortgage. Rocket uses parent company Quicken Loans' network to access consumers financial and employment records to eliminate the need for paperwork. The entire loan application and approval process is done online, and according to Rocket, consumers will get a decision within minutes. This makes Rocket Mortgage a good solution for people trying to shop in competitive housing markets, since they will be able to get approved fast and make a confident offer to the seller. Rocket also has very convenient business hours, as they are available until midnight ET on weekdays. These hours may be particularly beneficial to people on the west coast.

Online Features

Online Application
Yes
FHA Mortgage Calculator
No
Online Quote
Yes

Decision Time

As little as 8 minutes for pre-approval

Rocket Mortgage Lender Reputation

Lender Reputation - 9 / 10

Rocket Mortgage is part of Quicken Loans, which is accredited and rated A+ by the Better Business Bureau. As of this publication, only 11% of their reviews are negative, with customers mostly complaining of delays in the loan approval process. In terms of customer satisfaction, the company has an incredible number of positive reviews with the BBB, a very high trust pilot score with 97% positive reviews, and almost no negative marks with the CFPB or NMLS.

Key Reputational Facts

Year Founded
1985
BBB Rating
A+
Number of BBB Positive Reviews
2,236
Number of BBB Negative Reviews
275
Trust Pilot Rating
9.5 out of 10
Date Collected
2018-01-25

Complaints & Actions

Nationwide Mortgage Licensing System ID
3030
Nationwide Mortgage Regulatory Actions
1
NMLS Collection Date
2018-01-23
CFPB Total Mortgage Complaints
1
CFPB Collection Date
2018-01-23

Company Profile

Full Name
Rocket Mortgage FHA Loans
Company Website
Headquarters
1050 Woodward Ave, Detroit, MI, 48226

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Top Rated
10 / 10
  • Requirements and offers in under 5 minutes!
  • Low credit score, low interest rate, low down payment
  • Serving over 30 million customers
  • Offering a wide range of financing products
  • 3 types of 203(b) FHA loans available
  • 9.3 score on TrustPilot
  • Compare up to 5 free offers with no obligation