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HealthSapiens Erectile Dysfunction Treatments Review

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Founded in 2006, HealthSapiens is a 24/7 online telehealth provider that allows customers to contact and speak with doctors to treat their medical conditions. Based out of New York, the service is available in all 50 states, allowing patients from all across the country to receive the treatment they need for conditions like erectile dysfunction and non-emergency situations without having to visit a doctor’s office and without needing health insurance. The service also allows doctors to prescribe medication and send it to the customer’s preferred pharmacy.

Treatment Options and Services

In order to help people struggling with erectile dysfunction, HealthSapiens provides an ED Prescription Service, which aims to make it easier for patients to access their ED medications. The plan includes unlimited doctor consultations, and prescriptions sent to the pharmacy of the patient’s choosing. The service is available 24/7 and speaking directly with a doctor can be done in as little as 15 minutes via phone or video call. This plan, as well as their Household plan, has the option to cover you and up to five family members.

Other options for people struggling with low testosterone or their sex lives include HealthSapiens’ Testosterone Replacement Therapy and their Anti Aging Peptide Therapy. These subscriptions only cover one person, but they include all the same perks as the ED subscription.

Additional Services

The website also offers a more general subscription service for individuals and their families, called the Household Plan, but does not offer plans specifically for each one. Like HealthSapiens’ other subscriptions, the Household Plan covers the individual plus up to five additional family members, and includes unlimited doctor consultations and the ability to have prescriptions sent to their pharmacy. Doctors may treat conditions and symptoms like allergies, the common cold, cough, diarrhea, fever, headaches, and many other non-emergency situations.

In addition, HealthSapiens offers a TeleHealth Counseling Plan for individuals that want to meet with licensed therapists and mental health professionals.

Ease of Process

HealthSapiens offers quick and easy access to doctors in their vast network of providers. They advertise as being able to connect you with a doctor in less than 15 minutes time. Patients can access the service via an internet-connected device or mobile phone, but it does not have a proprietary app. This makes it a good option for people dealing with erectile dysfunction who could be feeling ashamed or afraid to talk about their condition.

Pricing

The ED Prescription Service has a monthly cost of $75. The Testosterone Replacement Therapy and Anti Aging Peptide Therapy subscriptions both cost $75 per month as well.

The Household Plan costs $35 per month. The Telehealth Counseling Plan costs $49.25 per week and is billed monthly. 

There are $0 visits fees and no co-pays; your monthly subscription payment is the only charge for the services you receive. If you are uncertain about committing to any of their subscription services, HealthSapiens offers a risk-free trial. Customers can try out the company's services at no cost for a total of seven days before making their decision. 

The website states that there is no contract and that customers can cancel at any time. However, it does not provide details for any other fees that may be applicable to the service or the cancellation of it. Some customers on Trustpilot reported that they did have to pay a cancellation fee when they tried to cancel their subscriptions.

Provider Credentials and Medical Expertise

Although the website affirms that the doctors participating in its network are board-certified, there is not much additional information regarding the vetting process or about each medical service professional. 

Other telehealth websites might provide individual profiles for the medical professionals providing services and let the customer choose the physician they wish to consult with. However, HealthSapiens does not offer this, as it automatically connects you to the first available doctor online. This limited freedom in choosing a doctor could lead some patients to look at other alternatives, especially if they want to treat a condition such as erectile dysfunction.

Currently, HealthSapiens has an A+ rating from the BBB and a 3.3 out of 5 from Trustpilot, where most of its reviews are positive. Most negative reviews focus on billing issues and are not related to the service provided by medical professionals.


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