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Mutual of Omaha Disability Insurance Review


ConsumersAdvocate.org Rating: 4.7 / 5 (Excellent)
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Established in 1909, Mutual of Omaha is one of the largest insurance companies in the United States. It offers disability insurance policies with a wide range of innovative policy benefits, as well as a broad selection of optional policy riders. The company boasts an A+rating from the BBB and consistently high marks from such financial stability ratings organizations as AM Best, Standard & Poor's, and Moody's.

How is Mutual of Omaha rated?

Breakdown

5.0/5
Policies & Coverage
4.5/5
Flexibility
5.0/5
Financial Strength
4.5/5
Reputation & Customer Experience

Overall Rating: 4.7 / 5 (Excellent)

Mutual of Omaha offers disability insurance products. A wide range of benefit options, elimination periods, benefit amounts, and benefit periods are available, as well as excellent built-in features and optional riders that can help policyholders customize their coverage. One of the most established insurance companies in the US, the company gets high ratings for financial stability and a positive reputation among consumers.

Mutual of Omaha Policies & Coverage

Policies & Coverage - 5 / 5

Mutual of Omaha offers customers the opportunity to customize disability insurance to suit their needs. The company offers non-cancelable policies that allow customers to lock in their premiums for as long as they renew their policies. High earners can get the protection they need with the company's policies. They offer maximum monthly benefits of up to $20,000. Additionally, the company offers a choice of elimination periods, which can be as short as 30 days. Among its stand-out policy benefits is a Waiver of Premium, which means you will not be required to pay premiums if you are disabled for more than 90 days.

You can also purchase a variety of riders including Residual Disability, which pays a percentage of your total monthly benefit if you’re partially disabled. Other policy add-ons include coverage for disabling substance abuse problems and a cash-value option that allows you to build wealth while paying your premiums.
Policy Types
Long-Term
Individual
Policy Features
Partial Disability
Rehabilitation Benefit
Survivor Benefit
Guaranteed Renewable
Waiver of Premium
Total Disability Income Benefit
Proportionate Disability Benefit
Terminal Illness Benefits
Elimination Period
30, 60, 90, 180, 365, or 730 days
STD Maximum Monthly Benefit
$300 to $20,000 per month, in $100 increments
LTD Maximum Monthly Benefit
Short-Term Benefit Period
6 months, 1, 2, 5 & 10 years to at 65, 67, or 70
Long-Term Benefit Period
Online Quote
Exclusions & Limitations
These policies have exclusions and limitations. Products may not be available in all states. For costs and complete details of coverage, contact your licensed insurance agent/producer. Mutual of Omaha Insurance Company is licensed nationwide. In NY, these polices provide disability income insurance only. They do NOT provide basic hospital, basic medical or major medical insurance as defined by the New York State Department of Financial Services. The expected benefit ratio for policy form number D90-25927 is 50 percent for non-cancelable (D90-25924 and D90-25926 is 55 percent for guaranteed renewable). The ratios are the portion of future premiums, which the company expects to return as benefits when averaged over all people with these policies. We will not pay benefits for disability or other loss that begins while your policy is not in force; results from a condition or activity specified in the UNDERWRITING LIMITATIONS OR EXCLUSIONS section of your policy schedule; results from an act of declared or undeclared war; is sustained as a result of serving on active duty in the armed forces (coverage may be suspended as described in the Military Suspension provision of your policy); is caused by attempted suicide or intentionally self-inflicted injury; results from the commission or attempted commission of a felony or loss resulting from engagement in an illegal occupation; or results from your being legally intoxicated as defined by state law in the state where the loss occurs. We will not pay benefits for any period during your disability while you are incarcerated in a penal or correctional institution for a period of 30 consecutive days or longer.
Link to Source
https://www.mutualofomaha.com/disability-insurance

Mutual of Omaha Flexibility

Flexibility - 4.5 / 5

Mutual of Omaha policies are available for a wide range of terms from 6 months to 10 years. The company offers customers flexibility in choosing a maximum monthly benefit, ranging from $300 to $20,000 monthly.

Mutual of Omaha offers many riders for its disability policies. Several built-in features, including survivor, recurring disability, waiver of premium, military suspension transplant donor benefits and coverage for rehabilitation, make the company's standard policies a good value. In addition, many riders are available to help customers plan for the unexpected, including a Catastrophic Disability option. Other riders are designed to further offset the cost of an injury or illness, including a cost-of-living allowance, a residual disability benefit that continues to cover you if you're able to return to work but you're earning less, and a cash-value benefit that works like whole life insurance by allowing you to build wealth as you pay premiums and access the cash you've paid into your policy.

Additional Optional Benefits

You can customize your policy with optional benefits to enhance or extend your benefits. There is an added cost for the following optional benefits:

- Extended Regular* Occupation: Extends your current occupation coverage for the length of the benefit period
- True Regular* Occupation: Extends your current occupation coverage for the length of the benefit period and allows you to receive full monthly benefits if you are unable to work in your occupation and currently working in a different occupation
- Residual Disability: Pays a percentage of your total monthly benefit if you’re partially disabled. Enhanced Residual Disability is also available to additionally provide a recovery benefit if you’re still experiencing a loss of income after you return to work full time.
- Return of Premium: Returns a portion (50 or 80%) of the premiums paid less claims paid every 10 years, up to $12,000 total maximum monthly benefit. This benefit is not allowed if AIB and/or FIO is selected.
- Cash Value Benefit:
Provides a percentage (15% in year six to 100% in year 25) of all premiums paid for the policy and riders, minus any benefits in claims, up to $12,000 total maximum monthly benefit. This benefit is not allowed if AIB and/or FIO is selected. Mental or Nervous and Substance Abuse Extension: Extends your mental or nervous disorders and substance abuse coverage for the length of the benefit period
- Catastrophic Disability Benefit: Pays an additional benefit amount if you have a catastrophic disability and you’re unable to perform at least two activities of daily living without substantial assistance from another person or require substantial supervision due to severe cognitive impairment
- Cost-of-Living Adjustment: Increases your benefit annually when you receive benefits
- Social Insurance Supplement: Lowers the premium since the benefit you receive is the amount of monthly income you purchase, less any benefits provided by Social Security.

Discounts

- Two-person household: Receive a 10% discount when both you and your partner are issued a Mutual Income Solutions policy
- Multi-policy: Receive a 10% discount if you’re issued an individual disability policy within 90 days of being issued an eligible fully underwritten life insurance or a long-term care insurance policy.
- Self-employed: 15% discount available to individuals with a minimum of two years self-employment

Available Policy Riders

Future Increase
Cost of Living Adjustment
Waiver of Premium
Residual Benefits
Own Occupation
Automatic Benefit Increase
Guaranteed Insurability
Return of Premium
Critical Illness
Hospital Confinement Indemnity
Supplemental Disability Income
Retroactive Injury
Accidental Medical Expense
Catastrophic Disability

Mutual of Omaha Financial Strength

Financial Strength - 5 / 5

Mutual of Omaha is one of the oldest insurance companies in the United States. It has very strong financial ratings from the top three credit rating agencies.
Company Type
Underwriter
Underwriter
Mutual of Omaha Insurance Company
Year Founded
1909
Standard & Poor's Financial Rating
A+
Moody's Financial Rating
A1
AM Best Financial Rating
A+

Mutual of Omaha Reputation & Customer Experience

Reputation & Customer Experience - 4.5 / 5

Mutual of Omaha is accredited by the BBB, holding an A+ rating. Fewer than a handful of complaints have been lodged against the company through that organization, which is remarkable for a company of its size and longevity.

The company's NAIC complaint ratio, is lower than the national average, at 0.1003, with 1.0 being the mean. Users on Trustpilot give the company a rather low rating of 2.1, but the rating is based on just a dozen or so reviews and most complaints have to do with mortgages, not insurance matters. Substantive reviews elsewhere about Mutual of Omaha's insurance products were mostly 5-star.
BBB Rating
A+
Number of BBB Positive Reviews
0
Number of BBB Negative Reviews
5
Trustpilot Rating
2.1 out of 5
Date Collected
2023-12-13
NAIC Complaint Ratio 2017
0.1003

Company Profile

Full Name
Mutual of Omaha Disability Insurance
Company Website
Headquarters
3300 Mutual Of Omaha Plaza, Omaha, NE, 68175

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Our Partner
  • Competitive rates for many blue-collar workers including construction workers and other trades
  • Benefit periods from as little as 6 months or all the way to retirement age
  • Cash Value Rider option that allows a percentage of the premiums to be reimbursed should the client become deceased or cancel the policy
  • Return of premium rider allows the client to have premiums refunded if the policy isn’t used
  • Rated A+ (Superior) by A.M. Best for financial strength