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Princess Cruises Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
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Princess Cruises is a global cruise and tour company that offers a wide range of on-board and excursions activities. The company gives vacationers 18 ships to choose from, each is equipped with a variety of amenities and facilities. Princess Cruises’ destinations include Panama Canal, Mexico, Europe, Alaska, Caribbean, South America, New Zealand/Australia, Tahiti/French Polynesia, Asia, India, South Pacific, Hawaii, Africa, and Canada.

Princess Cruises Experience

Food and Dining

Princess Cruises offers dishes that are crafted to match the different appetites of each passenger. They provide a range of dining options from casual to multi-course gourmet dinners. Cruise chefs deliver fresh meals using fine ingredients allowing a homemade feel in each dish they create. Unique flavours from places that travellers are to visit are made for them on-board. Each evening, Princess Cruises let their guests experience elegant dining which is included in their cruise fare.

The company has a line of specialty restaurants in their cruise ships for passengers to enjoy. They offer treats from their Chocolate Journeys program which are exclusively created by the chocolatier Norman Love. Princess Cruises also provides an all-inclusive beverage package that includes cocktails, bottled waters, soft drinks, wines, and more.

Included In Your Cruise Fare

Fine Dining Options

  • Traditional Dining
  • Breakfast and Lunch Dining
  • Decadent Desserts
  • Anytime Dining Option (Princess Original)

On Deck

  • Burger and Hot Dog Grill
  • Pizzeria
  • Horizon Court Buffet (Additional fees apply on Crab Shack)
  • Soft Service On Deck (Additional fees apply on selected items)
  • The Pastry Shop at Horizon Court (Available on Royal Princess and Regal Princess)
  • Movie and Munchies

In The Atrium

  • Alfredo’s Pizzeria
  • 24-Hour International Café
  • Gelato
  • Vines

In Staterooms

  • 24-Hour Room Service

Stateroom and Suites

Each ship offers unique staterooms and suites for passengers to choose from. All Princess Cruises’ rooms include standard features such as 24-hour room service and deluxe amenities.

Rooms

Features

Club Class Mini-Suite with Balcony

  • Exclusive Club Class Dining privileges
  • Priority embarkation and disembarkation
  • Digital security safe
  • Balcony with Patio Furniture
  • Separate seating area with coffee table and sofa bed
  • Floor-to-ceiling sliding glass doors
  • 323 square feet staterooms
  • Refrigerator
  • Private bathroom with combination tub and shower
  • Two 42” flat-panel satellite TVs
  • Complimentary one-time wine set on embarkation day
  • Complimentary Premium Evening Canapes upon request

Suite with Balcony

  • Separate seating area with sofa bed
  • Complimentary mini-bar set-up
  • CD/DVD player with access to DVD library
  • Walk-in closet with personal safe
  • Twin beds that convert to a queen size bed
  • Two 42” flat-panel satellite TVs
  • Refrigerator
  • Bathroom amenities and hair dryer
  • Evening bed turn-down with chocolates placed on pillow
  • 83-338 square foot balcony
  • 440-682 square feet room

Mini Suite with Balcony

  • Welcome glass of champagne
  • 41 square feet balcony with patio furniture
  • Two flat-panel TVs
  • Separate seating area with sofa bed
  • Safe, closet, desk, phone, and refrigerator
  • Daily housekeeping service
  • Evening bed turn-down with chocolates placed on pillows
  • Private bathroom with combination tub and shower
  • Twin beds that convert to a queen size bed
  • 299 square feet room

Deluxe Balcony

  • 233 square feet room
  • 41 square foot balcony with patio furniture
  • Seating area with sofa bed
  • Twin beds that converts to a queen size bed
  • Private bathroom with shower
  • Daily housekeeping service
  • Evening bed turn-down with chocolates placed on pillow
  • Satellite TV, hair dryer, safe, closet, phone, desk, and refrigerator

Premium Deluxe Balcony

  • Daily housekeeping service
  • Evening bed turn-down with chocolates placed on pillow
  • Private bathroom with shower
  • 233 square feet room
  • 41 square foot balcony with patio furniture
  • Twin beds that converts to a queen size bed
  • Seating area with sofa bed
  • Satellite TV, hair dryer, safe, closet, desk, phone, and refrigerator

Deluxe Balcony (Obstructed)

  • Daily housekeeping service
  • Evening bed turn-down with chocolates placed on pillow
  • 233 square feet room
  • 41 square foot balcony with patio furniture
  • Private bathroom with shower
  • Seating area with sofa bed
  • Twin beds that convert to a queen size bed
  • Satellite TV, refrigerator, safe, closet, phone, desk, and hair dryer

Balcony

  • 222 square foot room
  • 41 square foot balcony with patio furniture
  • Private bathroom with shower
  • Twin beds that convert to a queen size bed
  • Daily housekeeping service
  • Evening bed turn-down with chocolates placed on pillow
  • Refrigerator, satellite TV, closet, desk, phone, safe, and hair dryer

Balcony (Obstructed)

  • 222 square foot room
  • 41 square foot balcony with patio furniture
  • Private bathroom with shower
  • Twin beds that convert to a queen size bed
  • Daily housekeeping service
  • Evening bed turn-down with chocolates placed on pillow
  • Refrigerator, satellite TV, closet, desk, phone, safe, and hair dryer

Interior

  • 166 to 175 square feet room
  • Private bathroom with shower
  • Twin beds that convert to a queen size bed
  • Daily housekeeping service
  • Evening bed turn-down with chocolates on pillow
  • Satellite TV, hair dryer, safe, closet, phone, desk, and refrigerator

*Based on Royal Princess Cruise ship

On-Board Activities

Princess Cruises prepares various types of on-board activities that cater to the needs of each passenger. They provide a free mobile application which is Princesss@Sea that allows guests to have a quick and convenient access to the ship’s activities and other information. Passengers can plan their day’s event and activities through the software and even access their stateroom account.

Activities offered:

  • Casino
  • Boutiques
  • Art Auctions
  • Lotus Spa
  • Health and Fitness
  • Entertainment and Nightlife Activities
  • Ship Tour

Holiday Cruise Activities

  • Activities for Youth and Teens
  • Princess Cruises Book Club

Cruise Ships and Itineraries

Princess Cruise Ships

  • Coral Princess
  • Caribbean Princess
  • Dawn Princess
  • Majestic Princess
  • Pacific Princess
  • Crown Princess
  • Emerald Princess
  • Diamond Princess
  • Royal Princess
  • Sapphire Princess
  • Ruby Princess
  • Pacific Princess
  • Sea Princess
  • Grand Princess
  • Regal Princess
  • Golden Princess
  • Island Princess
  • Sun Princess
  • Star Princess

Destinations

  • Australian and New Zealand
  • Asia
  • Alaska
  • California and Pacific Coast
  • Europe
  • Canada and New England
  • Caribbean
  • Hawaii
  • Japan
  • Mexico
  • South Pacific
  • Panama Canal
  • South America

Excursion Offered

Princess Cruises offers a list of excursions which includes reputable operators with local expertise and Guaranteed Return to Ship. Each excursion are planned to fit almost every interest, activity, and appetite of their passengers. Excursion availability is based on capacity limitation, weather conditions, and cruise date. It is offered in a first-come, first-served basis and is subjected to change at any time.

  • Sightseeing and City Tours
  • Activities and Adventures
  • Immersive Cultural Experiences
  • Natural and Wildlife
  • Discovery and Animal Planet

Princess Cruises - Summary

Princess Cruises gets solid marks for its staterooms and overall quality of services. It offers passengers a relaxing and enjoyable experience which is expected from a top-notch cruise line company. With modern facilities, dining options, on-board activities and fun-filled excursions, Princess Cruises can satisfy the needs of even the most discerning cruise line passenger.


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Customer Comments & Reviews

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C
Catherine L
6/29/2022
On 3 separate occasions by customer service, that they were being moved from the Crown princess on the July 9 th sailing due to all it's known problems that have continued since the May 8 th sailing see this. I was told by customer service they would be moving people and I would get a email by today. I called this morning and waited on hold for 3 hours to be told that was mis information ( I have screen shots of chats and names of the reps that told me not to worry I would not be on a broken ship that's not making ports, cancelling excursions, toilets are over flowing , dishes falling of tables because of the vibrations in the back of the boat. Not being able to heat the pools or... Read More



Top Rated
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  • Exclusive discovery at sea activities
  • 24-hour dining
  • Offers excursions for almost every activity, appetite, and interest
  • Personal online check-in and cruise planning available
  • Up to 18 cruise ships available
  • Special celebration packages offered