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FamilyCord Cord Blood Review


ConsumersAdvocate.org Rating: 3 / 5 (Very good)
12 Customer Comments & Reviews - see all comments
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NOTE: FamilyCord has merged with CBR. The FamilyCord name/brand will be combined with CBR to create CBR, a California Cryobank company. Existing FamilyCord clients may call 800-490-2673 for more information.

FamilyCord was started in 1997 and is a subsidiary of the California Cryobank. It currently offers its services to families to a number of countries across the world, helping them store their family’s cord blood.  The company stores stem cells using cryogenic technology to preserve this for future medical needs. FamilyCord services include stem cell collection, processing and storage.

Pricing

Cord Blood – $1500 ($1800)         

Storage

  • 1 yr- $150
  • 5 yrs- $675
  • 15yrs - $1800
  • 25yrs - $2500               

CordBlood and Cord Tissue Plus - $2275 ($2575)

Storage

  • 1yr -$300
  • 5yrs - $1350
  • 15yrs - $3600
  • 25yrs - $5000

Accreditation

  • AABB
  • CLIA
  • FDA

Laboratory

Family Cord’s laboratory has been certified by the CLIA and is compliant with the US Department of Health and Human Services guidelines with regards to laboratory testing of cord blood, laboratory personnel, quality control and quality assurance.

Services

  • Cord Blood Banking
  • Cord Tissue Banking

Storage Used

Specimens and stem cells are stored in an FDA approved dual-chambered bags with a heat-sealed overwrap for added protection against contamination. Stem cells are stored in cryogenic bags and treatment ready solutions which is a standard among stem cell transplant physicians.

 Stem Cell Sources

  • Cord blood
  • Umbilical cord

Laboratory Report

  • Cell count
  • Maternal blood testing
  • Cell viability
  • Mesenchymal Stem Cells MSC photo certificate (Cord Tissue Plus)

Shipping Method

FamilyCord works with a professional medical courier for all their transporting needs. Services are available 24/7 and even on holidays. Contract prices include shipping within the United States. Non-US shipments require additional shipping fees.

Family Cord - Summary

FamilyCord has continuously provided quality cord blood banking services for families in the US and has even opened these services to families across the world. Major drawbacks however, are the numerous charges (medical courier, enrolment fees) that come with each plan. The company does provide a list of discounts which is great for families who qualify.

 


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12 Customer Comments & Reviews

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M
Mary G
1/10/2019
I initially used Corcell when my son was born in 2001. Last year FamilyCord acquired Corcell and I received the standard letter explaining the change etc. I didn't think it was that big of a deal until I just opened the email with my annual fee due. It went from $99 per year to $150! FamilyCord also encourages paying ahead by 5, 10, 25, or 50 years to receive a slightly reduced charge. Like many people today, money is tight, and yes $50 matters, but the company has you by the balls (and I don't even balls btw) because what option do you have at that point. My son is now turning 18 so I've already spent a lot, but what a way for take advantage of consumers-guess we all know who is... Read More


S
Sisca L
12/30/2018
If I can give 0 star, I will. I paid $5k to store my son's cord blood and tissue, but it has been 6 months (my son was born late June) and we have not received any certificate or news on what should be done. I started to think this company is a scammer. I followed up in October, they said there was an issue with the printer. Then last communication on November 13, 2018, they said it would be mailed out soon. 6 weeks later, we have not received anything. Please stay away from this company.



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