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Walmart Contact Lenses Review


ConsumersAdvocate.org Rating: 3.5 / 5 (Very good)
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Walmart is multinational retail corporation that operates warehouses and several chains of discount department stores. Included in its extensive lineup of products are contact lenses from leading brands such as Air Optix, Acuvue, SofLens and Pure Vision.

Services and Features

Walmart Contacts is a leading retailer of contact lenses from various brands such as Air Optix, Acuvue, Alcon, Bausch + Lomb, Biofinity, Dailies, Equate, Extreme H20, Focus, Frequency, Freshlook, Proclear, PureVision 1 & 2, SofLens and Ultraflex. Various types of contact lenses from daily disposables, monthly disposables, conventional, toric/astigmatism, tinted, colored, bifocal and multifocal are readily available from its online store.

Its list of daily disposable contact lenses include those from Ailies AquaComfort, Acuvue Moist for Astigmatism, Acuvue Moist, Equate 1 Day, BioTrue One Day, SofLens daily disposable, Focus Dailies, Dailies Aqua Comfort, Acuvue Oasys, Dailies Total, 1-day acuvue moist for astigmatism, Proclear 1 day, Clariti 1 day, FreshLook, Clearsight, MyDay daily disposable and Extreme H20 Daily.

Walmart Contacts offers free standard shipping on all orders across the country. Estimated delivery is from5 to 7 days depending on the prescription verification process. Customers can also track their orders online through their Walmart Contacts account.

Services and Features

Free Eye Examination

✗

Price Matching

✔

Prescription Assistance

✔

Schedule Eye Examination Online

✔

Types of Contact Lenses

Colored

✔

Toric

✔

Vial

✔

Bifocal

✔

Multifocal

✔

Disposable

✔

RGP

✔

Contact Lens Brands

Air Optix

✔

Acuvue

✔

Biofinity

✔

Dailies

✔

Focus

✔

FreshLook

✔

ProClear

✔

PureVision

✔

SofLens

✔

Extras

Eye Drops

✔

Contact Solution

✔

Contact Cases

✔

Lens Inserter and Remover

✗

Shipping and Handling

Free Shipping

✔

International Shipping

✗

Standard Shipping Period

5-7 Days

Order Tracking

✔

Customer Support

Phone

✔

Email

✔

Returns

✔

Live Chat

✔

Contact Lenses at Walmart Contacts

Walmart Contacts offers a price match guarantee that promises customers the best deals on their contact lens purchases. The company also has an extensive selection of contact lenses for a variety of purposes which can be easily purchased online.

 

 

 

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Customer Comments & Reviews

Loading Reviews ...
J
Judy M
8/28/2019
I have been waiting over a week for a reply. This is terrible customer service. I highly recommend shopping elsewhere. You will not get anywhere with this company. I cancelled my order and will be shopping elsewhere.

D
Diane
12/6/2018
I was unable to get simple questions answered by the online help personnel. I believe I sent three emails with unique questions and received a reply for one of those emails. I was trying to determine if WalMart would replace defective contacts like some other online contact website suppliers and I was told that it depended on the brand of contact, but then they would not tell me which brand would be replaced. I will be using a different contact supplier in the future.

Cory J
10/22/2018
Customer service via email is nonresponsive and slow/inefficient when follow-up phone calls are placed. The attitude of the CSR who helped me was TERRIBLE. She actually let out a long sigh when I told her I this was my first contact order through Walmart Contacts, because she would have to (gasp!) enter my name and address. She muted her end of the conversation for most of the phone call, leaving me wondering if the silence meant she had hung up. I'm still waiting to find out if the order was placed correctly, since it was a price match, which their site cheerfully advertises but doesn't have an efficient or easy way to do. My first experience ordering through Walmartcontacts.com was... Read More

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