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Travelers Commercial Truck Insurance Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
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The Travelers Companies is a Connecticut-based insurance company with approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom, Ireland and Brazil. The company offers insurance products and services for home owners and renters, auto, boats, and more.
 
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How is Travelers rated?

Breakdown

4.5/5
Coverage
4.3/5
Total Costs
4.5/5
Extras

Overall Rating: 4.4 / 5 (Excellent)

Travelers is a strong competitor in the commercial truck insurance market. Our high marks for it primarily stem from the company's good number of coverage options, which means business-owners will often find at least one of its policy plans suits their needs. What further helps Travelers stand out is its impressive financial strength and sound business practices. The company could be a more open with the kind of discounts they offer customers—if any—, but overall the company excels in nearly all fields.

Travelers Coverage Options

Coverage - 4.5 / 5

Travelers' splits their commercial truck policies into five insurance plans: Transportation, Cargo and Logistics, Commercial Truck & Auto, Oil & Gas, and Northland Transportation. Coverage for each of these varies and not all include every one of the basic coverage options. Between all of them however, Traveler manages to provide a wide range of basic and additional coverage options—including truck-specific ones.

Basic Coverage

Liability
Bodily Injury
Property Damage
Uninsured/Underinsured Motorist
Medical Payments
Collision
Comprehensive

Additional Coverage

  • Loading & Unloading
  • Inland Marine
  • Hired Automobile
Truck-Specific Coverage
Motor Truck General Liability
Motor Truck Cargo

Travelers Pricing & Discounts

Total Costs - 4.3 / 5

Although Travelers does have an online quote system, it does not offer quotes specifically for commercial truck insurance. The company also does not state what kind of discounts they offer, or whether some of their personal auto discounts also apply to commercial auto insurance.
Online Quote
Yes

Travelers Financial Strength

Financial Strength - 4.5 / 5

Being founded in 1864, Travelers is one of the oldest running commercial truck insurance providers in the US. The company underwrites all of its own insurance policies, and its financial strength is one of the company's greatest assets. This is because they currently hold an AA with S&P's, an Aa2 with Moody's, and an A++ with AM Best—their highest possible rating.
Standard & Poor's Financial Rating
AA
Moody's Financial Rating
Aa2
AM Best Financial Rating
A++
Year Founded
1864
Company Type
Underwriter

Travelers Customer Experience

Extras - 4.5 / 5

Traveler's rating with the BBB is an excellent A+, and they are accredited by them as well. With only a single complaint in 2017, their NAICS complaint ratio is 0.00, well below the national median.
BBB Rating
A+
Number of BBB Positive Reviews
3
Number of BBB Negative Reviews
27
Trustpilot Rating
0.0 out of 10
NAIC Complaint Ratio 2017
0.0
NAIC Total Complaints 2017
1
Date Collected
2018-03-26

Company Profile

Full Name
Travelers Commercial Truck Insurance
Company Website
https://www.travelers.com/index.aspx
Headquarters
One Tower Square, Hartford, CT, 06183

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Top Rated
Our Partner
  • Business insurance broker that works with well-regarded insurers
  • Offers Cyber, Business Owners Policy (BOP), General Liability, Professional Liability (Errors & Omissions), Workers Compensation, Commercial Auto, Directors & Officers
  • Operates in all 50 states plus DC
  • Connects to customers via web interface or phone
  • Produces competing insurance offers for customers to choose among
  • Focuses on small- to medium-sized businesses
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