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Oxi Fresh Carpet Cleaning Review


ConsumersAdvocate.org Rating: 3 / 5 (Average)
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Oxi Fresh is a cleaning company that specializes in the treatment of carpets, upholstery, and tile and grout cleaning. Founded in 2006 in Lakewood, Colorado, the franchising company delivers non-toxic, environmentally friendly cleaning solutions for both businesses and individuals.
 
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How is Oxi Fresh rated?

Breakdown

3.8/5
Services
4.5/5
Customer Support
4.0/5
Company Reputation

Overall Rating: 3 / 5 (Average)

Oxi Fresh's approach to carpet cleaning is innovative and eco-friendly. The franchising company uses a proprietary carpet cleaning system that incorporates safe, non-toxic cleaning agents with no harsh chemicals. Its low-moisture process also saves water and cuts drying time to approximately one hour. Oxi Fresh extends other cleaning services for upholstery, tile, and grout. Consumers looking for a safe, environmentally friendly carpet cleaning process should consider what this company has to offer.

Oxi Fresh Services

Services - 3.8 / 5

Oxi Fresh’s carpet cleaning system doesn't involve saturating the carpet like traditional carpet steaming methods. Instead, the franchising company uses a proprietary oxygen-powered solution combined with an encapsulator that breaks down dirt particles, trapping them in microcrystals easily lifted by its dual brush carpet cleaning machine. This system only requires 5% of the water steam cleaners do, making it an excellent alternative for those concerned about their impact on the environment. The company also offers cleaning services for upholstery, tile and grout, and hardwood floors.
Types of Services
Residential
Commercial
Services
Carpet
Furniture & Upholstery
Area Rugs
Cleaning Methods
Encapsulation
Carpet Treatments
Pet Urine Removal
Pricing Details
Oxi Fresh fails to provide concrete pricing details, as carpet cleaning costs will depend on the number of rooms and the state of the carpets. Most, if not all, franchises charge extra for hard-to-remove stains such as pet urine spots. Consumers are advised to shop around and get several estimates from different companies to ensure they are getting the best services at the right price.
Locations
OH
OR
PA
RI
SC
SD
TN
TX
UT
VA
WA
WV
WI
WY
DC
NY
AL
AK
AZ
AR
CA
CO
CT
DE
FL
GA
HI
ID
IL
IN
IA
KS
KY
LA
ME
MD
MA
MI
MN
MS
MO
MT
NE
NV
NH
NJ
NM
NC
ND

Oxi Fresh Customer Support

Customer Support - 4.5 / 5

Oxi Fresh offers free quotes to all prospective customers and provides assistance over the phone and through email. To get a free quote, consumers need only enter their zip code and select the services they are interested in. Once the individual has completed all information fields, they will receive a free quote via email.
Customer Service
Phone
Email
Resources & Support
Free Estimates

Oxi Fresh Company Reputation

Company Reputation - 4 / 5

In 2016, the Oxi Fresh franchising company had the highest customer feedback score out of all carpet cleaning companies registered with the Better Business Bureau. Consumers should be aware that this enterprise operates through franchises, meaning each local company will have a different customer rating with the BBB. The business as a whole is accredited with the organization and holds an A+ rating in several locations. Oxi Fresh has the Carpet and Rug Institute's Seal of Approval, one of its main cleaning products has received the Environment Protection Agency’s Design for the Environment Certification, and it has joined the International Facility Management Association to Promote Indoor Air Quality.
BBB Rating
A+
Date Collected
2018-06-12
Certifications
CRI Seal of Approval

Company Profile

Full Name
Oxi Fresh Carpet Cleaning
Company Website
https://www.oxifresh.com/
Headquarters
143 Union Boulevard, Suite 825, Lakewood, CO, 80228

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Top Rated
  • 1,700 locations across the United States and Canada
  • A national leader in residential and commercial cleanup and restoration services
  • Fast responders with 24/7 emergency services
  • Highly trained technicians
  • Preferred vendor for many local and national insurance providers
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