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Heaven's Best Carpet Cleaning Review


ConsumersAdvocate.org Rating: 3.2 / 5 (Very good)
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Heaven's Best Carpet Cleaning offers residential and commercial cleaning services through independently-owned franchises across the United States, Canada, and England. It utilizes a very low-moisture (VLM) carpet cleaning method that affords faster drying times. Its products are child, pet, and environmentally friendly. Founded in 1983, the company is headquartered in Rexburg, Idaho.
 
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How is Heaven's Best Carpet Cleaning rated?

Breakdown

4.3/5
Services
4.3/5
Customer Support
4.8/5
Company Reputation

Overall Rating: 3.2 / 5 (Very good)

Heaven's Best Carpet Cleaning has been in operation since 1983 and has hundreds of independently owned franchise locations across the United States, Canada, and England. It primarily employs a very low-moisture (VLM) cleaning method that offers exceptionally quick drying times and leaves less chemical residue in carpet fibers. It does not offer 24/7 emergency services or a company-wide satisfaction guarantee, at least not one clearly listed on its website. Since it's a franchise, each location has its own customer ratings and reviews, and consumers are encouraged to research their service provider individually.

Heaven's Best Carpet Cleaning Services

Services - 4.3 / 5

Heaven's Best Carpet Cleaning employs a low-moisture cleaning process that cleans carpets and dries in only one hour. The process eliminates the risk of mold spores and damage to the carpet glue which is sometimes caused by traditional wet-cleaning methods that take days or weeks to dry. Heaven's Best process is also safe for children and pets since it does not leave behind a residue on the carpet fibers.

In addition to the usual suite of cleaning services, some franchise locations may offer marble floor polishing, mattress cleaning, window cleaning, and carpet restretching to eliminate wrinkles.
Types of Services
Residential
Services
Air Ducts
Carpet
Furniture & Upholstery
Tile & Grout
Hardwood Floors
Area Rugs
Water Damage Services
Cleaning Methods
Hot Water Extraction
Bonnet Cleaning
Dry Carpet Cleaning
Power Washing
Carpet Treatments
Carpet Protector
Deodorizer
Pet Urine Removal
Specialty Stain Removal
Online Store Products
Stain Remover
Pricing Details
Unfortunately, no pricing information is provided on the company website.
Locations
OH
OK
OR
PA
SC
SD
TN
TX
UT
VT
VA
WA
WV
WI
WY
DC
NY
AL
AK
AZ
CA
CO
CT
FL
GA
HI
ID
IL
IN
IA
KS
KY
LA
MD
MA
MI
MN
MT
NE
NH
NJ
NC
ND

Heaven's Best Carpet Cleaning Customer Support

Customer Support - 4.3 / 5

Because Heaven's Best locations are individually owned, each franchise may or may not offer 24/7 emergency services or a satisfaction guarantee. Corporate headquarters may be contacted by phone or email.
Customer Service
Phone
Email
Resources & Support
Articles

Heaven's Best Carpet Cleaning Company Reputation

Company Reputation - 4.8 / 5

Because Heaven's Best locations are individually owned, each franchise will have its own customer reviews and reputation. Consumers are encouraged to research their local franchise by looking at reviews on the Better Business Bureau or any other independent online review website.
Date Collected
2018-06-11

Company Profile

Full Name
Heaven's Best Carpet Cleaning
Company Website
https://www.heavensbest.com/
Headquarters
247 N 1st E, Rexburg, ID, 83440

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Top Rated
  • 1,700 locations across the United States and Canada
  • A national leader in residential and commercial cleanup and restoration services
  • Fast responders with 24/7 emergency services
  • Highly trained technicians
  • Preferred vendor for many local and national insurance providers
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