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Simply Business Insurance Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
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Simply Business is an online small business insurance broker, offering customers general liability and professional liability insurance coverage. It is the U.S. subsidiary of a London-based insurance broker of the same name.

Simply Business - Service and Features

Simply Business was founded in London, England in 2005 where it currently serves over 600,000 customers. In 2016, Simply Business expanded to the United States, setting up its headquarters in Boston. It is focused on offering small business owners -- those with zero to four employees -- tailored insurance coverage at a great value.

The company offers online quotes upon completion of a simple 10-minute form. The company’s user-friendly, comprehensive website allows business owners to look for the exact coverage and information they need based on their profession. The website organizes its resources based on industry and business types, including landscaping, handyman, janitorial, carpentry, photography, and personal training, among many others.

(Image retrieved 5/11/20 from www.simplybusiness.com.)

Services and Features

Online Quotation

Find Local Agent Online

Online Claims

Pay Bill Online

Coverage

General Liability

Professional Liability

Product Liability

Commercial Property

Worker’s Compensation

Employee Benefits

Business Types Covered

Service Providers 

Product Manufacturers

Small Business Owners

Small-Medium Size Enterprise

Business Size

Small Business

Medium-size Business

Large Scale Enterprises

Individual Policy

Group Policy

Customer Support

Phone

Email

Online Account Management

Live Chat

FAQs

Who Is It For (target market)

The company focuses on small- to medium-sized businesses in different industries, with a heavy emphasis on contractor and professional services.

Additional Services

The company’s website provides in-depth articles on different aspects of business management, marketing and insurance, tailored to a myriad of industries.

Company Reputation

Simply Business USA is not listed by the Better Business Bureau or Trust Pilot, though several of its partner insurers are and many of these maintain an A+ rating with the Better Business Bureau.

Business Insurance at Simply Business 

Simply Business makes finding small business insurance fast and affordable, especially for those in contractor, wellness and professional industries. Its user-friendly website offers concise information and fast quotes you can get within 10 minutes. Its insurance partners are reputable within the industry and have rock-solid financial strength. Simply Business is primarily an online broker, however, if customers are unable to obtain a quote online, it directs them to its customer solutions center where licensed insurance agents can provide information on policy specifics. Although it partners with only a modest number of insurance carriers, it is working to add more to its panel in order to broaden its industry reach.


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