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CoverWallet Small Business Insurance Review


ConsumersAdvocate.org Rating: 4.8 / 5 (Excellent)
11 Customer Comments & Reviews - see all comments
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CoverWallet is an online commercial insurance platform and the easiest way for businesses to understand, buy, and manage insurance online. The company offers personalized insurance quotes for small businesses and startups, covering a wide variety of industries—restaurants, technology, contractors, beauty salons, and much more. It also provides users with a comprehensive digital wallet that compiles insurance policies for easy management and access.

CoverWallet is a commercial insurance platform that uses deep analytics, thoughtful design, and state-of-the-art technology to provide businesses with policies tailored to their industry's specific needs. The company was started by tech entrepreneurs to provide small and medium-sized business owners the ability to save money and time when handling their insurance needs.

Services and Features

CovrWallet can instantly deliver insurance policy quotes online from leading national insurance providers. Additionally, once a policy is purchased,  business owners organize their policies, as well as receive risk assessments, get recommendations, claims support, and much more through MyCoverWallet, a digital wallet.

CoverWallet's quoting process is very user-friendly. It only takes a few minutes to complete, and, from the moment it starts, users are assigned a personal advisor who they can call, email, or chat with online.

The first thing CoverWallet asks is what type(s) of insurance users need a quote for. The options include: General Liability, Workers Compensation, Business Owners Policy (BOP), Commercial Property, Professional Liability, Commercial Auto, Umbrella Insurance, Errors & Omissions (E&O), Directors and Officers (D&O), Employers Practices Liability Insurance (EPLI), Inland Marine, Product Liability, Special Events, Cyber Liability, Liquor Liability, Medical Malpractice, Ocean Marine, Health Insurance, Hired & Non-Owned Auto, Business Interruption, Equipment Breakdown, Garage Liability, Disability Insurance, Pollution Liability, Crime, Employee Benefits Liability, Fiduciary Bond, Surety Bond, Fidelity Bond, Commercial Package, and other. If the user does not know what type of insurance they need yet, they can select the "I don't know or I'll decide later" option as well.

The quoting process then asks for the user's basic company information including: address, locations, and information. This information also includes the business' start year, its projected annual revenue, physical headquarters location, type of entity, and the industry it belongs to, among other things. After reviewing the information,  users can expect their quotes through email.

CoverWallet's digital insurance wallet, known as MyCoverWallet, fulfills a number of purposes for business owners who sign up for the service. Available for residents of all 50 US states, it is wholly separate and distinct from CoverWallet's brokerage operations. Through MyCoverWallet, users can:

  • Consolidate and manage all their business insurance policies

  • Enjoy dedicated concierge-like service

  • Get unlimited certificates of insurance online

  • Be notified before their policies expire

  • Receive price alerts and save money

  • Get peer risk assessments and policy comparisons

  • Obtain recommendations and claim support

Consumers can enjoy a 30-day trial before committing to the Wallet, which has a yearly cost of $99.

Services and Features

Online Quotation

✔ 

Find Local Agent Online

✗ 

Online Claims

Pay Bill Online

Coverage

General Liability

✔ 

Professional Liability

✔ 

Product Liability

✔ 

Commercial Property

✔ 

Worker’s Compensation

✔ 

Employee Benefits

✔ 

Business Types Covered

Service Providers 

✔ 

Product Manufacturers

✔ 

Small Business Owners

✔ 

Small-Medium Size Enterprise

✔ 

Business Size

Small Business

Medium-size Business

Large Scale Enterprises

Individual Policy

Group Policy

✔ 

Customer Support

Phone

✔ 

Email

✔ 

Online Account Management

✔ 

Live Chat

FAQs

 

Business Insurance at CoverWallet

CoverWallet goes above and beyond regular business insurance processes by providing users with a handy digital wallet. The company's wallet service is comprehensive and can streamline many of the processes that having an insurance policy—or several—can entail. Those who don't want to spend money on its online insurance policy management platform can still benefit from the company's streamlined quoting service and the ability to purchase policies instantly online. 

In addition, the company shows a very strong reputation online, with an A+ ratiing with the BBB. The rating is bassed on, among other factors,  over 100 cosnumer reviews  with an average score of 4.7 out of 5 stars. In addition, the European rating organization  eKomi awarded CoverWallet its Gold Seal of Approval and a 4.9 out of 5.0 rating. With a wealth of policy options to choose from, 24/7 support from personal advisors, and a friendly user interface, CoverWallet is an excellent choice for small to medium business owners who want to compare personalized business insurance quotes and purchase and manage them online.


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11 Customer Comments & Reviews

Loading Reviews ...
lalylove42
4/29/2023
My comment Understanding my needs very helpful. Wonderful customer service experience


mglbmoregaslessbrake
4/15/2023
They have a wonderful team that is always willing to help with anything that arise, just a excellent team of people.


Prince K
7/3/2022
So far, So good. A couple of minor hiccups starting a new policy, but the customer service was fast and efficient solving them.


K
kevin c
2/2/2022
It was my first time seeking information and submitting information for insurance. It was easy and helpful information to get the correct and lower rate insurance.


richard.lam
8/6/2021
Was looking for worker's compensation for our business. Getting coverage with CoverWallet was fast, easy and surprisingly more economical than other providers. It doesn't get much better than this.


atofcounseling
7/29/2021
Love the way CoverWallet's customer service went far and beyond to get me the type of insurance and the exact coverage that I needed.


Selwyn G
4/28/2021
Great experience. Very responsive. Need a certificate adjusted and it was done the same day and very thoroughly. I will definitely use this service again.


D
Dumindra
4/17/2021
Very fast process. Great customer service and helpful. Reasonable rates. I would recommend to anyone!


S
Sandy h
4/13/2021
Using coverwallet was so easy. They made sure I got the insurance I needed at a price I could afford, answered every question, im glad I chose them to help find the right insurance for my company


jwc322
5/8/2020
Terrible. it seemed easy but my agent accidentally had the wrong limits in my quote although having reassured me they were the same. Total waste of time. I've cancelled the wrong quote but was told a 60-90 day refund timeline. What?

Nicole G  
Official Response

NA of CoverWallet Small Business Insurance
We are sorry to hear that your experience with us was less than satisfactory. For assistance with correcting your limits or an update on your refund status, please feel free to reach out to us any time at (646) 844-9933 or customer.service@coverwallet.com.


Our Partner
  • A part of Aon, global leaders in risk and insurance
  • Free quotes from multiple insurance carriers in just minutes
  • Free access to highly skilled, dedicated personal advisors
  • Manage policies, certificates of insurance, and more 24/7 via smart digital wallet
  • A+ rating with the BBB
  • Awarded by top organizations including CNBC, Inc, and Entrepreneur