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DirectLabs Blood Tests Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
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DirectLabs is an online lab service offering discounted online blood and laboratory testing services for people who want to take charge of their own health and wellness. The company caters to individual consumers, healthcare providers, employers, and associations, and offers a broad range of test options from allergy testing to specialized labs.
 
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How is DirectLabs rated?

Breakdown

4.4/5
Services
0.0/5
Lab Accreditations
3.5/5
User-friendliness

Overall Rating: 3.9 / 5 (Very good)

DirectLabs offers an extensive range of lab tests from the most basic to the most comprehensive. Their service is not only convenient, but also fast, affordable, and accurate. Although the company's website is in need of a design update, their prices and the comprehensiveness of their service give them an edge over competitors offering more bells and whistles. We highly recommend DirectLabs for anyone looking for a good selection of rare or specialty lab tests online.

DirectLabs Services

Services - 4.4 / 5

DirectLabs offers one of the most comprehensive range of individual blood tests and packages we have reviewed thus far. Their selection includes everything from your standard CBC and blood glucose tests to comprehensive hormone balance and other specialty labs. Among those rarer tests are a host of food and chemical sensitivity tests for babies, vegetarians, prescription users, etc., comprehensive urine or stool sample analysis with microscopic examination, a telomere length test, an adrenocortex stress profile, and the list goes on. These tests cab be purchased individually or as bundles and DirectLabs invariably provides sample test results for each. This last detail is quite useful, particularly for those who want to know exactly what the test involves and how readable the results will be.

Quick View

Type
Individual test
Test package
Sample Collection
Lab

Packages

  • Liver
  • Heart
  • Thyroid
  • Women's
  • Men's
  • STD
  • Wellness
  • Cancer
  • Food-related
  • Auto-immune
  • Diabetes
  • Kidney
  • Cholesterol & Lipids
  • Hepatitis
  • Infectious Disease
  • Gastro-intestinal
  • Hormones
  • Blood Type & Disorders

Tests

  • Pregnancy
  • Allergy
  • HIV
  • Glucose
  • Hemoglobin
  • Bilirubin
  • CBC
  • Vitamins
  • Triglycerides
  • Minerals
  • Blood Type
  • Testosterone
  • Proteins
  • Anemia

DirectLabs Value

Value - 3.9 / 5

Since DirectLabs works in partnership with Quest Diagnostics, the provide CLIA-certified laboratory across the nation, with the exception of MD, NJ, NY, and RI. The company states there may be a blood draw fee for clients who purchase a specialty lab test kit. Other than that, there is a $20 cancellation fee and a $10 cancellation fee. Lab test prices range from $32 for a simple individual test to over $700 for a comprehensive specialty test. Once the sample has been collected, the client can expect to receive their results in as little as 24-48 business hours.

Price & Fees

Price Range
$32 to $716
Payment Options
Credit cards
PayPal
Additional Fees
Draw fees

Security

Safety
Secure Checkout
Privacy Policy
CLIA certified labs
Yes

Results

24-48 hours

DirectLabs Customer Experience

User-friendliness - 3.5 / 5

There are few online customer reviews for DirectLabs, yet the company is accredited by the Better Business Bureau and holds an A+ rating with the organization. Although outdated, the company's website is easy to navigate and transparent with regard to costs, fees, and test results. DirectLabs does not offer any additional related services.

Support

  • FAQs

Reviews

BBB Rating
A+
Date Collected
2018-02-21

Additional Services

  • Ease of use

Company Profile

Full Name
DirectLabs Blood Tests
Company Website
https://www.directlabs.com
Headquarters
4040 Florida St., Suite 101, Mendeville, LA, 70448

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Customer Comments & Reviews

Loading Reviews ...
M
M.
9/16/2022
I have used this service for about 3 years. Originally I had good customer service, and the prices were reasonable. Over the past year they upgraded the website to something difficult to navigate, hard to find tests, and the prices that reflect the cost of the upgrade. Once I found what I was looking for a few months back, the order was placed, I scheduled an appointment to have my blood drawn, and the only delay was with the local labs, scheduling about 2 weeks out. The results were posted within 2 days. That part was fine. However, returning to the website after a few months for another test, I find myself again frustrated in the lack of a quick search for a common panel. For... Read More

censorshipistyranny
10/8/2021
As a non medical professional and not having a primary care physician I wanted basic blood work just to see if anything changed in the past 10 years. I performed an online search and came across DirectLabs. I was shocked and excited to find out that I could order my own tests, pay with a credit card, print out the script, then go to a local affiliated lab. I logged back into DirectLabs and saw my results within a day or two. The process was seamless. Thanks DirectLabs!

B
Byron
8/30/2021
The labs are fine, costs are reasonable, but you can not reach customer service. Customer Service is just terrible. Just tried for the 12th time to reach someone there. No call back, no response to emails. Embarrassingly bad CS

Top Rated
Our Partner
  • 30% off with code GoodHealth
  • Women's health, men's health, sexual health and wellness tests
  • Individual tests and test packages
  • Electronic prescription service available
  • Track your samples and results online
  • 24/7 access to healthcare professionals and physicians
  • Discreet billing
  • Get results within 2-5 business days after samples are received
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