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Western Exterminator Bed Bug Control Review

Rating: 9.6 / 10 (Excellent)
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Western Exterminator Company provides pest control services for residential and commercial customers since 1921. Today, the company operates as a subsidiary of Rentokil, a global, multi-brand company that spans over 70 countries. Western Exterminator offers bed bug control, spider control, and eco-friendly pest control services in California, Oregon, Washington, Idaho, Arizona, and Nevada.

How is Western Exterminator rated?


Bed Bug Treatments
Customer Service

Overall Rating: 9.6 / 10 (Excellent)

Western Exterminator offers proactive prevention of pests, employing both chemical and non-chemical bed bug eradication methods and state-licensed exterminators. With years of experience and many local offices in the six states they serve, Western Exterminator should be considered in one's search for bed bug control, for both residential and commercial customers.

Western Exterminator Bed Bug Treatment

Bed Bug Treatments - 9.8 / 10

Western Exterminator uses integrated pest management techniques to address the source of the pest problem and keep it from coming back. The company offers canine bed bug inspections for targeting the problem in larger properties. Western Exterminator also features an environmentally friendly residential pest control service called the W.E.Care™ Service Program. Western Exterminator does not promote a money-back guarantee for some of their services -- be sure to inquire warranty terms with local offices.


Company Types
Standalone Company
Plan Types
One-Time Service
Return Treatment
Free in-home inspection


Property Types
Treatment Type
Heat Treatments
Whole House/Room Fumigation
Mattress Encasements

Western Exterminator Customer Service

Customer Service - 9.8 / 10

Western Exterminator has received mixed reviews across the Internet -- we have seen billing complaints lodged against the company, both on the quality of service and the professionalism of its technicians. Western Exterminator offers 24/7 customer support via phone, email, and online chat. Overall, the company excels at offering a wide variety of educational resources and customer support.


  • Online bill pay
  • Live chat
  • 24-hour support
  • Email
  • Social media

Educational Resources

  • Videos
  • Pest library
  • Prevention tips
  • Articles
  • Blog

Western Exterminator Reputation

Reputation - 8.9 / 10

As a part of the Rentokil family, Western Exterminator enjoys the benefits offered by the largest pest control company in the world, including training opportunities and industry knowledge. The company holds an A+ rating with the BBB and an average TrustPilot rating of 5.3 out of 10. In sum, the Western Exterminator has a solid reputation within the pest control community.

At a Glance

Certified entomologist
National Pest Management Association
State Certification
Year Founded


BBB Rating
Trust Pilot Rating
5.3 out of 10
Date Collected

Company Profile

Full Name
Western Exterminator Bed Bug Control
Company Website
305 N Crescent Way, Anaheim, CA, 92801

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Top Rated
9.7 / 10
  • Over 90 years in the pest control business
  • Expertly trained technicians
  • Call for a free inspection
  • Get a customized bed bug treatment 
  • Available non-toxic bed bug treatments
  • Extended 90-day treatment guarantee
  • Call 24 hours a day, 7 days a week