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Re-Bath Bathroom Remodel Review


ConsumersAdvocate.org Rating: 4.7 / 5 (Excellent)
22 Customer Comments & Reviews - see all comments
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Re-Bath is a bathroom remodeling company whose franchised businesses offer customers complete design, removal, and installation services in over 150 cities across 48 states. Re-Bath's remodels and renovations feature their own products and fixtures from partner companies. Re-Bath is a subsidiary of Home Brands Group LLC, a company that operates several home improvement franchise brands.

How is Re-Bath rated?

Breakdown

5.0/5
Services
5.0/5
Years in Business
0.0/5
Shipping and Handling
0.0/5
Online Portfolio/ Relevant Guides and Tips

Overall Rating: 4.7 / 5 (Excellent)

Re-Bath is a one-stop shop for consumers looking for a simplified bath remodeling experience. They provide bathroom consultation, design, demolition, and installation through locally owned and operated franchises. These franchises are factory-trained and professionally licensed to perform plumbing and electrical services. A Re-Bath remodel is often a custom blend of their own products with designer touches. One can outfit their bathroom with ReBath’s DuraBath™ acrylic bath products, but they also offer an array of complementary products from well-known brands like Bertch, Moen and Avaire. All DuraBath™ products come with a lifetime warranty. While Re-Bath offers an impressive variety of style options, consumers should know they are limited to the products that Re-Bath offers. The company offers financing options, giving customers greater flexibility when they choose to remodel. And while the national Re-Bath brand has a good reputation, we recommend that consumers look up the reviews of the Re-Bath franchise in their region.

Re-Bath Installation

Services - 5 / 5

Some Re-Bath franchises have physical showrooms so customers can browse their options in person. Their process starts with a free in-home consultation and quote, then proceeds with removal of old bathroom features. While installation times vary with the scope of work, with their proprietary products and installation process, one can expect Re-Bath to complete the project in 3-5 days.

Installation Types

  • Full Bathroom Remodel
  • Bathtub Installation
  • Shower Replacement
  • Tub-to-Shower Conversion
  • Toilet Replacement
  • Walk-in Bathtubs
  • Wall Surrounds
  • Flooring and Tile
  • Cabinets
  • Vanities and Countertops
  • Faucets and Fixtures
  • Lighting
  • Sinks

Warranty or Guarantee

• Lifetime DuraBath™ Acrylic warranty • 1-year warranty on workmanship and installation • Lifetime warranty on walk-in tub frame, shell, and door gasket • 10-year limited warranty on all DuraBath™ Natural Stone products • Manufacturer’s warranties on tub and shower faucets, sinks, countertops, lighting and flooring

Design

  • Physical Showroom
  • Virtual Showroom
  • Gallery
Specialized Installation
Aging in Place

Re-Bath Financing

Years in Business - 5 / 5

In addition to home improvement loans and credit cards, customers have access to Re-Bath's low-interest financing. Depending on the particular Re-Bath franchise and credit approval, customers may be offered deferred interest and deferred payment plans. Throughout the website, customers can find the latest coupons and discounts offered by their local Re-Bath franchise.
Free Estimate or Consultation
Yes

Financing Options Available

• Low Interest Rates • No Money Down, No Interest • Low monthly payments starting at just $99 a month

Re-Bath Reputation

Reputation - 4.5 / 5

Re-Bath operates as individual local franchises that offer identical services and products. The national company has an 'A' rating from the BBB, having closed its handful of complaints. But because the reputation of each franchise varies, we highly recommend that consumers look up the reviews of their local Re-Bath for the most up-to-date reputation information.

Customer Support

  • Educational Resources

Customer Reviews

BBB Rating
A
Date Collected
2018-05-29

Company Profile

Full Name
Re-Bath Bathroom Remodel
Company Website
Headquarters
426 North 44th, Ste 410, Phoenix, AZ, 85008


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22 Customer Comments & Reviews

Loading Reviews ...
Christine P
1/27/2024
I'm very satisfied with my walk-in shower. I had no serious issues from start to finish. It is pricey! Ample color choices and NO MORE TILE TO CLEAN!! No dirty construction mess, job complete in 1.5 days. I will most likely use them again for my 2nd bathroom.


rrate2019
11/22/2023
Worst consumer experience of my life. The contract I signed on the sales reps tablet was not what I was emailed later. Rebath would not honor what I was promised because the only proof was on their tablet. After 3 months and $14,000 I have an entirely plastic bathroom and an unusable shower. Any complaint about timing, materials, or quality of work was written off as buyers remorse. Funny how I have remodeled my entire house including kitchen, 2 bathrooms, roof, siding, windows, and more and my only remorse has been using Rebath!


R
Raymond J
11/5/2023
I contracted with Re-Bath thru Josh a few weeks ago. His visit went very well as he was prepared to answer all questions and was professional in his presentation of the Re-Bath product line. I decided to review him prior to installation. I will review again during and after to let you all know if the rest of the process is as good as the salesman. Ray and Roberta 11/5/2023


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Deb&Tim L
9/13/2023
Excellent! From start to finish Re-Bath did a great job on our old bathroom . Josh and Chris from the Providence office worked so hard and stayed until the job was complete and we were happy. Their foreman John worked right along side of them, making sure everything was perfect. They were professional, courteous and very efficient and cleaned up as the worked too! I would recommend this Team to anyone looking for an old bathroom remodel. 10 Stars!


sekk1949
6/25/2023
Re Bath came highly recommended by a family member. We put our trust in them and contracted with ReBath. We have made several complaints about the shower floor popping noise and the that the shower shelves do not drain. I took copious notes when the sales man was at our house and things we were told were not done. I also take offense to the fact that after spending 35000.00 on a remodel, the cheapest shower heasd was put in and that was after we complained that the shower head was not the type promised. We have emailed and phoned multiple times and keep receiving the promise that we will be contacted to resolve the issues brought up. This has not been done. Even though theshower looks... Read More


woburn659
5/25/2023
We hired re Bath to remove the original builder installed bath and glass doors. A few days after completion I noticed that the glass on the door was much too thin and so we contacted the local office in Washington state and complained. They said that someone would get back to us. I followed up several time but up to now 3-4 weeks later we have had no communication from them, Obviously they are not interested in customer satisfaction;


E
Elle P
4/12/2022
Placed a full bath remodel order with ReBath on September 01, 2021, with two key understandings: 1. The remodel would be complete and ready for family holiday vacation in November 2021, and 2. The service quality level was guaranteed by a bank that would stand behind me if there were any items not meeting expectations. I did some quick research online, asked others who i knew had used this company and found glowing reviews, so I signed their contract. Within one week, the nightmare began. The assigned "project manager" told me during his first meeting that he was not a project manager and would only coordinate and be responsible for installation of ReBath specific items. Therefore, my... Read More


marianwanda49
1/26/2022
Tim Stewart of Re-Bath did an outstanding job installing my new shower. He arrived on time each day, was professional, answered all my questions and was very professional. I highly recommend using Re-Bath. They installed a new shower for my husband approximately 6 months ago and it was another great job done!


K
Kelly A
1/8/2022
Will change review to 4 stars if they make it right regarding the wall cabinet. Had two bathrooms totally redone by Rebath, they began work on a Monday. The first four nights we stayed in hotel as they started on our master bath, we were prepared to stay through the entire remodel. By Thursday we were told we could use the master shower, main bath completely torn apart, we decided to come home. There was a problem with cabinet over the toilet, shoddy painting and patch work. Rebath stated they would replace, it would be remade. Bathroom completion ran a week longer than planned, annoying but not unexpected as there were some unexpected issues; subfloor rotted, plumbing clogged. There... Read More


nloch416
9/14/2021
Placed a full bathroom remodel order December 2020 & bathroom is still not completed. Several issues caused its delay. The most recent is the shower glass door cut wrong and the slab around the tub cut wrong. Items are on order, and could take months to fix. Every time I call for an update, the rep is on the phone, on vacation, or out of the office. This is EVERY time I’ve called since December. The response is always the same. We’ll get to it when we get to it. Other issues came up during install, that I fixed myself. Lighting installed upside down Loose faucet Missing bath overflow cover Mirrors installed too low (I’m 5’10” and my nose to the top of my head were out of site) I had... Read More



Top Rated
Our Partner
  • Tub to shower conversions
  • Walk-in tubs
  • Solid surfaces that won't stain or scratch
  • Free in-home consultation and estimate
  • Military and senior discounts
  • Flexible financing options
  • Limited lifetime material and labor warranty