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BathWraps Bathroom Remodel Review


ConsumersAdvocate.org Rating: 4.7 / 5 (Excellent)
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BathWraps is a bathroom remodel company that specializes in manufacturing and installing showers, baths, tub liners, and safety accessories. Founded in 1997 as Liners Direct, the company is based in Roselle, Illinois and sells its products through a network of approximately 120 dealers nationwide. In June 2017, it was bought by California-based Jacuzzi Brands, a luxury spa, sauna, and whirlpool provider.

How is BathWraps rated?

Breakdown

5.0/5
Services
4.5/5
Years in Business
0.0/5
Shipping and Handling
0.0/5
Online Portfolio/ Relevant Guides and Tips

Overall Rating: 4.7 / 5 (Excellent)

BathWraps, formerly known as Liners Direct, offers a wide array of services and products, including tub-to-shower conversions, walk-in bathtubs, bath liners, and other custom-made bathroom products.

BathWraps manufactures their own acrylic products and offers a very short turnaround time, even in highly customized orders. Additionally, their U.S.-made acrylic products are non-porous and completely resistant to mold and mildew. They provide a lifetime guarantee against cracking, peeling, and fading on these. BathWraps also shines in versatility of looks, offering a long list of patterns and colors including granite, stone, and subway tiles, among many others.

Because they offer their products through a network of more than 120 dealers, customer experience and quality of installation varies. We strongly recommend that customers check out reviews for the particular dealer they will be dealing with before putting in their order. Overall, however, its versatility, comprehensive list of design options, and high quality products make BathWraps a standout choice for bathroom remodeling.

BathWraps Installation

Services - 5 / 5

Because BathWraps manufactures their own products, turnaround time is as short as 24 hours. Dealers are factory-trained to install the custom-made products correctly and are often complete in 1-2 days. The company also specializes in safety features and can remodel the bathroom specifically for those with mobility issues. Products include walk-in showers, bars, and foldaway shower seats. BathWraps also offers a 100% lifetime guarantee on all products they manufacture.

Installation Types

  • Full Bathroom Remodel
  • Bathtub Installation
  • Shower Replacement
  • Tub-to-Shower Conversion
  • Walk-in Bathtubs
  • Wall Surrounds
  • Low-Threshold Showers
  • Shower Bases
  • Bath and Shower Liners

Warranty or Guarantee

BathWraps offers a 100% lifetime guarantee on their products. They also guarantee their products will never crack, peel or fade.

Design

  • Gallery
  • Online Design Tool
Specialized Installation
Aging in Place
Limited Mobility
One Day Installation
Yes

BathWraps Financing

Years in Business - 4.5 / 5

BathWraps does not provide financing information on their website. We recommend contacting the local dealer and see the options that particular location has available.
Free Estimate or Consultation
Varies by Dealer

BathWraps Reputation

Reputation - 5 / 5

BathWraps gets an A+ rating from the Better Business Bureau, with only one review/complaint posted. They are not listed on Trustpilot. Because BathWraps works through a network of dealers, we strongly recommend checking reviews for the particular dealer you will be dealing with before contacting them.

Certifications

  • NKBA
  • NARI
  • Home Innovation Lab Certified
  • IAPD
  • TMA

Customer Support

  • Online Chat

Customer Reviews

BBB Rating
A+
Date Collected
2018-07-23

Company Profile

Full Name
BathWraps Bathroom Remodel
Company Website
Headquarters
401 S. Gary Ave, Suite A, Roselle, IL, 60172


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Customer Comments & Reviews

Loading Reviews ...
hollyileendavis
9/10/2023
“Bath Wraps gets an A+ rating from the BBB.” Uh, nah. Per the actual BBB website they aren’t even affiliated with the BBB. There is a plethora of listings via Google search that show purported 5 star ratings. It’s quite easy to discern that these “reviews” are bogus. The rating agencies hosting these sites are not legit—-it’s all very poorly veiled advertising. Poor form.


E
Em
5/18/2023
Had a shower replaced with their product in 2011. In 2023, I found a crack in the shower base. I have called nearly 20 times in the past 2 months and there is no return calls or warranty repair scheduled. They don't even return my phone calls any longer. So much for the product lasting a lifetime. Looks great, but don't be fooled because you can't use for long.



Top Rated
Our Partner
  • Tub to shower conversions
  • Walk-in tubs
  • Solid surfaces that won't stain or scratch
  • Free in-home consultation and estimate
  • Military and senior discounts
  • Flexible financing options
  • Limited lifetime material and labor warranty