Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Bath Planet Bathroom Remodel Review


ConsumersAdvocate.org Rating: 4.7 / 5 (Excellent)
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Bath Planet, established in 1999, focuses exclusively on cost-effective bathroom remodeling solutions and offers an extensive line of products including replacement bathtubs, shower liners and 1-day bathroom remodels. Bath Planet is owned by BCI Acrylic Inc., a reputable manufacturer based in Palatine, Illinois.

How is Bath Planet rated?

Breakdown

5.0/5
Services
4.8/5
Years in Business
0.0/5
Shipping and Handling
0.0/5
Online Portfolio/ Relevant Guides and Tips

Overall Rating: 4.7 / 5 (Excellent)

Bath Planet manufactures and installs custom-fabricated bathroom remodeling products backed by a lifetime warranty. The company's exclusive product line ranges from spa showers to walk-in tubs. Made from acrylic, products are custom-fitted into the existing bathroom and installed with triple-seal technology. Bath Planet also offers full bath remodels, completed in 1 day. The company’s extensive dealer network includes consultants, designers, and installers that have earned several certifications. Overall, Bath Planet has excellent customer reviews and offers a wide range of remodeling services.

Bath Planet Installation

Services - 5 / 5

Bath Planet custom-manufactures and installs a bathroom’s most prominent features, including tubs, showers, liners and wall surrounds. Products are made from premium, non-porous acrylic and resist mildew, mold and the buildup of dirt. The company offers a wide range of color and pattern options to suit the customer’s unique needs. Only certified dealers install Bath Planet’s acrylic bath products and will uphold the company’s limited lifetime warranty in the event of any defect or breakdown of the product. The company offers online resources for their customers. Their website provides a design tool, before and after photos, FAQ, a care and maintenance section, and other helpful information. Furthermore, customers can watch a time-lapse video of a bathroom installation on www.bathplanet.com.

Warranty or Guarantee

• Limited Lifetime Warranty • Good Housekeeping 2-Year Limited Warranty • Labor Warranty (Varies by Dealer) • On-Time Guarantee

Design

  • Gallery
  • Before and After
  • Videos
  • Online Design Tool
  • In-Person Consultation
One Day Installation
Yes

Bath Planet Financing

Years in Business - 4.8 / 5

Bath Planet offers up to 60-months financing with low monthly payments. The company provides free estimates, where they will provide their current specials. Customers who are looking for additional information regarding the company's financing options should contact Bath Planet directly. The company also offers a two-year money-back limited guarantee with all installations.
Free Estimate or Consultation
Yes
Coupons or Discounts
50% Off Installation & Free Upgrade
Senior Discount
Military Discount
$500 Off Full Remodel
Ongoing Specials

Bath Planet Reputation

Reputation - 4.5 / 5

For more than 19 years, Bath Planet's parent company—BCI Acrylic Inc.—has manufactured bathtub liners, replacement bathtubs and showers, walk-in tubs and bath accessories. Their products and services receive positive reviews across the board and they are highly responsive to customers who post reviews (positive or negative). Bath Planet carries the prestigious Good Housekeeping Seal and has a 95% recommendation rating on Guild Quality.

Certifications

  • NAHB
  • Guild Quality Member
  • Good Housekeeping Seal
  • Licensed and Insured
  • Home Innovation Lab Certified
  • Consumer Affairs Accredited

Customer Reviews

BBB Rating
A+
Trustpilot Rating
6.1 out of 10
Date Collected
2018-05-29

Company Profile

Full Name
Bath Planet Bathroom Remodel
Company Website
Headquarters
1800 Industrial Drive, Libertyville, IL, 60048


Leave a comment for Bath Planet Bathroom Remodel
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

Customer Comments & Reviews

Loading Reviews ...
Kay M
9/14/2023
We signed our contract in January 2023 and explained we were having company in May. “Oh, this is only a three day project“. Delays began with obtaining permit; wrong pan ordered due to incorrect measurement; wrong size door ordered & installed (3/4 size) that had to be reordered & replaced. Had to wait several more weeks for the installer to finish job he was on. Finished project in September 2023 - NINE months late! Do not recommend this company!!


Joseph P
8/7/2023
Bath Planet promises are not to be trusted. This week we spent over four hours discussing our bathroom remodeling plans with a Bath Planet agent. We picked all the features and attachments we wanted. The agent quoted us a price. It was a little bit more than we were first wanting to pay. We told him we needed to think about it. He said he had several specials to lower the price. Even with the new price we still told him we needed to think about it. He said he wanted to call his manager and walked outside and when he came back he offered significant savings. The price at this point was nearly half of the original price. So we decided to take the deal and sign a contract. We gave a down... Read More


T
tahlean m
2/27/2023
I wish I would never had this done, In oct of 22 we had an install done walk in shower, the guy they sent was fired and did not complete the jod finally 3 months later another man came and finished it. it leaked on my floor, so this sat 2-25-23 a fella came and recalked it on 2-27-23 still leaking . now going into march and still not fixed. It is gonna rot my floor. it is the only bath in house. they took 1,000 off my bill but that does not begin. to cover the hastle. they do a bad job if you ask me. they get a 0 rateing from me


murmursofthesoul
5/18/2022
We needed an affordable solution for replacing our old, well-water-stained, broken, jet tub that was in the house when we purchased it, and the tile surrounding it which was beginning to lose grout, have mold issues, and in general was just not an attractive color/style. We got quotes from a few similar bath/shower remodel companies and Bath Planet was the most affordable with the most style/design choice options for the price. Overall we are pleased that the finished product is far better, sleeker, and easier to clean than what we had in place before. However, my recommendation of their company comes with some caveats. Here were the downsides to the experience - The salesman was... Read More


R
Rob H
4/8/2021
Called to get an estimate for an extensive bathroom remodel in waterfront home. When confirming, I said that my wife could not be here, but I would meet with them. Was told that "their policy" is that both homeowners must be there. I explained that are very busy professionals, but they were adamant about their policy. Apparently, they don't need the business. Moving on to customer focused contractors. Wife is realtor - Bath Planet will never get a positive reference from her firm.



Top Rated
Our Partner
  • Tub to shower conversions
  • Walk-in tubs
  • Solid surfaces that won't stain or scratch
  • Free in-home consultation and estimate
  • Military and senior discounts
  • Flexible financing options
  • Limited lifetime material and labor warranty