US Search People Search Review


Rating: 8.9 / 10 (Excellent)
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US Search is a website operated by Intelius.com, which is owned by PeopleConnect, Inc The site offers location and contact information as well as background checks. Those background check services can include birth, death, marriage, and divorce records, property records, criminal records, information about civil litigation and bankruptcies, and professional license information, when available.

How is US Search rated?

Breakdown

9/10
Company Reputation
9/10
Screening
9/10
Pricing
9/10
Customer Service

Overall Rating: 8.9 / 10 (Excellent)

US Search offers background checks that include a broad range of information, but since the company is not FRCA-compliant, the results of its background checks can not be used by employers or landlords. People who want background checks for other purposes, however, will find a number of attractive features here. The company has a customer help area with searchable database. Customers will find phone numbers listed in checkout and receipt mailers.

US Search Screening Details

Screening - 9 / 10

US Search provides an extensive search of criminal and civil court cases, real estate records, and other legal information. Unlike most of its competitors, it also provides information about people's social media accounts. However, the company does not perform credit checks and consequently its reports can not be used for making decisions about employment, tenant screening, or any purpose covered by the FCRA. It provides a sample report, which is a good way for consumers to see precisely what they are buying.
Legal Records
Civil Actions
Bankruptcy
Sex Offender Registry
Marriage and Divorce
Federal/Nationwide/State Criminal
Other Records
Social Media
Past Addresses

Sample Background Check Report

Sample Report

US Search Company Reputation

Company Reputation - 9 / 10

US Search is an alternate business name of the larger Intelius company, one of the leaders in the background check business with 15 years experience. The company has an A with the BBB, but is the subject of 84 negative customer reviews.

Key Reputational Facts

Year Founded
2003
BBB Rating
A
Number of BBB Positive Reviews
1
Number of BBB Negative Reviews
84
Trust Pilot Rating
1.1 out of 10
Verified Contact Info
Yes
Date Collected
2018-02-05

Certifications & Actions

Classified by FCRA as Consumer Reporting Agency
No
NAPBS Accredited
No

US Search Pricing

Pricing - 9 / 10

US Search provides both subscription-model and per-search pricing. In terms of one-time report offerings, the company offers a People Search report for a one time charge of $2.45, a 1-State Criminal Check for $14.95, and a full Background Report for $39.95. All plans can be purchased at a discount with the OmniSearch option. This will revert to a monthly subscription of $19.95 if not cancelled within the first 2 days.
Free Report
No
One Time Report Charge
$2.45
Monthly Subscription
Yes

US Search Customer Service

Customer Service - 8.6 / 10

US Search has a detailed and searchable help section on its website where customers can get answers to questions about their reports, accounts, website features and billing. The company's customer service phone number is listed in the checkout process. It is also on the receipt email and in the "how do I cancel my membership" Help section.
24/7 Hotline
No
Customer Service Hours
Monday-Friday, 6AM to 6PM Pacific Time
Mobile App
No
FCRA Compliance Assistance
No

Company Profile

Full Name
US Search People Search
Company Website
Headquarters
1501 4th Ave Ste 400, Seattle, WA, 98101

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Our Partner
8.9 / 10
  • Residential history and phone number information
  • Social media investigations
  • Criminal and civil court records and sex offender data
  • Real estate records
  • Professional license searches
  • Social Security number verification