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SmartMove Tenant Screening Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
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SmartMove is a tenant screening product made by TransUnion, one of the big three consumer credit reporting agencies in the United States. SmartMove is made for small-scale property owners to screen their tenants, including accurate credit scores, criminal and eviction histories as well as custom leasing recommendations.
 
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How is SmartMove rated?

Breakdown

5.0/5
Types of Background Checks
4.0/5
Report Quality
4.0/5
Reputation
3.5/5
Pricing
1.5/5
Customer Support

Overall Rating: 3.8 / 5 (Very good)

SmartMove provides a thorough screening process with which small-scale property owners can screen tenants before deciding if they are a right fit for their property. The product is created by TransUnion, one of the oldest and most reputable credit reporting agencies in the United States. However, SmartMove's customer service options are extremely limited and some tiers may provide more tools than are really needed.

SmartMove Screening Details

Report Quality - 4 / 5

SmartMove provides three tiers of screening and the fact that the product was created by TransUnion itself means that it cuts out the middleman, assuring its customers that it has the latest up-to-date information regarding every tenant it screens. The most expensive tiers also provide eviction reports, showing you exactly what each tenant's residential history is.
Legal Records
Federal/State Criminal
Other Records
Past Addresses

SmartMove Company Reputation

Reputation - 4 / 5

SmartMove comes in three tiers: SmartCheck Basic, Plus and Premium. All tiers contain a credit-based ResidentScore as well as a criminal background report. SmartCheck Plus and Premium contain a full credit report and National Eviction Report with each screening, while only Premium contains income insights on potential tenants.

Key Reputational Facts

Year Founded
1968
BBB Rating
NR
Date Collected
2023-10-02

SmartMove Pricing

Pricing - 3.5 / 5

SmartMove's customer service options leave a little to be desired, with the company only providing a toll-free number to contact a customer service representative if you have any questions regarding your account or need technical support. The number is 1-866-775-0961, although the company also does not provide office hours in which to call.
Free Report
No
Plan 1 Name
Basic
Plan 1 Monthly Price
$24.99
Plan 2 Name
Plus
Plan 2 Price
$39.99
Plan 3 Name
Premium
Plan 3 Price
$42.99

Company Profile

Full Name
SmartMove Tenant Screening
Headquarters
6430 South Fiddlers Green Circle Suite 500, Greenwood Village, CO, 80111

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Our Partner

Tenant screening services

  • Offers three different screening bundles to fit a variety of needs
  • Highly reliable credit reporting using soft inquiries
  • Criminal Report is created in minutes and remains accessible 24/7
  • Searches over 350 million state and federal criminal databases
  • Accredited by the Better Business Bureau
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