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Honda Financial Services Auto Refinance Review
ConsumersAdvocate.org
18 Customer Comments & Reviews - see all comments
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Founded in 1980, Honda Financial Services is the wholly owned finance subsidiary of the Honda Motor Company. They offer purchase loans for new and Honda Certified Used Vehicles, as well as loans to buyout leased Honda cars. A simple online application and easy-to-use loan calculators facilitate the application process.
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18 Customer Comments & Reviews
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We bought our second Honda in 2015. They were both great cars. However, we decided to payoff the loan for the 2015 Honda early. We mailed a cashiers' check for the loan payoff amount to the designated address which is different then the address for normal payments. They mailed us the title to the car, a check refunding overpayment, and then we were notified they reported the loan as delinquent to the credit reporting agencies. I contacted them via telephone and letters. They maintain the reporting is correct and refuse to change it. We will never buy another Honda. I would encourage you not to buy a Honda and if you must use any lender other than Honda Financial Services. Even... Read More
Beware that at the end of your lease Honda Financial will be very, very AGGRESSIVE regarding damage. Even the inspector said they are instructed/trained to be extremely aggressive to generate revenue. We had two minor nicks on our front and rear bumper (one each) - a minuscule stone chip on the front that any and all cars have. The rear was a slight mark from luggage. After Honda Financial said they would charge a small fortune at lease end we checked with our local collision shop for a repair estimate. They thought the damage was so insignificant and Honda was being totally unreasonable to even consider it damage, they repainted both bumpers for FREE. Now that is customer service... Read More
I paid off my car and have not received my title. I called and waited 25 minutes to speak with someone to find out what happened. They mailed it out on June 28th, and it is now July 18th, and I still have not gotten it. Why was this important document sent through USPS and not Fed Ex or UPS? If I was offered either of those options, I would have paid the 6 or 7 dollars for a safer, more guaranteed method of delivery. Now, I have to pay $60 to DMV to get a duplicate title. Being a single parent makes this a hard pill to swallow. I did nothing wrong, yet I have to pay the price for other peoples' stupidity , carelessness, and ignorance. I will continue to post negative reviews on all social... Read More
Steer clear of there leases if you do not take out a personal loan to buy out your lease you still have to pay the turn in fee. So if you trade it in which is the same as buying you have to pay there turn in fee.
I leased a new vehicle with Jeep July 2018. Jeep offered to & returned my then 2016 civic to Honda of valley stream. I kept receiving zero balance statements from Honda financial and I thought nothing of it. April 12 2019 Honda financial (without doing any investigation) noted all my credit bureaus with derogatory note. I still can’t believe this. I immediately called Honda of Valley Stream with Honda financial on the line. They claimed couldn’t locate the the receipt and the 2016 Civic. They stated they would get back to me they didn’t. After waiting 3 days with no call back, I filed a complaint with BBB and I immediately received a call the next day from Honda financial.... Read More
I recently turned in my CRV and leased a new car. Deal with my dealer was that they would absorb excess mileage cost. Two months later Amex told me my credit score has taken a hit because of a $31 past due at HFS. Called the dealer, who covered the amount. Now HFS is refusing to contact the credit agencies to correct the record unless they get a letter from the dealer admitting that the shortfall was their fault. And I have to arrange for the letter to be sent because the contract is with me not with the dealer, so they can't talk to the dealer ! Actually that is baloney - the dealer tells me they are on the phone with HFS all the time discussing client contacts. Basically HFS doesn't want... Read More
IF YOU ARE A FURLOUGHED FEDERAL WORK WATCH OUT FOR HONDA FINANCIAL!!!. I was 60 days late due a computer error that led me to believe that my automatic payments were being made already. Honda didn't contact me by phone or email - their policy is that they only do that as a courtesy. In may case, they didn't see the need. They called my on the 61st day, and I paid on the phone immediately. However, they reported had already reported my payment at 60 days late. When I asked why they said it was federal law. I know that is incorrect, but everyone that I talked to said that they had no choice but finally admitted that it was their policy. I had never been late for years, and had an... Read More
I have used Honda Financial Services in the past with no complaints. This time I only used Honda Financial Services to take advantage of their $500 Military Appreciation Offer which was only available through their financing. So the following amounts were basically deducted from their Appreciation amount ($20 to finance, daily interest from the date of purchase which I worked to be able to pay off at the earliest point in time equaled $67.24 = $87.24). If I waited until they sent me my first statement the amount would have been greater based my financing rate which = $3.20 a day. Overall I am not feeling Honda's appreciation. My intent was always to pay off the total amount. However, their... Read More
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Top Rated
Our Partner
- Save thousands on your Auto Loan within minutes!
- Skip up to 3 car payments
- Average savings of $138 per month
- National lending network with competitive rates
- $0 out-of-pocket cost