Nationwide Auto Loans Review
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Founded in 1926, Nationwide is a leading financial institution that offers a variety of insurance and financial products to consumers across the US. Part of its consumer targeted products include auto loans, and auto refinancing for new and used cars. The company offers an online portal that lets consumers pre-qualify and sign loan documents.
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Customer Comments & Reviews
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I refinanced my vehicle with Nationwide It was a big mistake. They have sent me several letters saying they do not have the title from Citizens Bank which is an out and out lie. They even admitted they have the title. I also gave them Power of Attorney to obtain the title - twice. They send threatening letters saying they will raise my interest rate to 24.99% if they do not have the title. They have the title but they said I violated my agreement. I make automatic payments, have excellent credit and have never, ever dealt with a company like this before. They sent me a letter recently saying they have raised my interest rate from 3.02% to 24.99%. I'm refinancing my vehicle even if I have... Read More
I fell behind on my loan over the summer because my son killed himself and I'm a teacher (no summer pay). I thought we worked out payment arrangements to get caught up, starting today. Nationwide customer service agents called after arrangements were made on Friday ( two separate female agents called before 9 am this past Saturday --from her personal cell phone-- and 8 am today) irate because my "credit card was no good" when they tried to run a credit card on file. Both times, the agents were told whay was going on and that weren't supposed to run a credit card. Both agents were incredibly combative and rude and refused to allow me to speak with a supervisor or even look at the notes on... Read More
Refinanced 2 year old car 5 months ago Nationwide came back this month threatening if I did not provide a title they would raise my rate from 2.79 to 24.99. Was given a "one and same letter without Notarial Language. Called and explained notary will not notarize was told would not need to notarize then told to notarize. Completely clueless on auto loans in Texas. Bait and switch tactics. The rudest, ignorant customer service based out of Atlanta. Refinanced with Chase today. Run do not walk away
I applied for an auto loan online with NationWide Bank on July 12, 2017 and received a confirmation within seconds that I had been approved. I even went so far as to setting up my payment plan and choosing the date the payment would be due each month. But then, all of a sudden, the very next day I received an email requesting they needed additional information to verify my investment accounts and a utility bill to prove my residency bedore they could process the loan. I immediately provided the information to them the very same day. They then said it would take up to 3-4 days until I had a final decision, even though they had already approved the loan. I waited for over a week and heard... Read More
I received an offer to refinance my auto loan (5.4%) to as low as 2.69% for 60 months. I had 62 months on my current loan with a payment of $418.75. I was pushed by my husband to apply and see what I could get on a Friday evening. I got an offer of 3.970%, only if I allowed them to draft the payment, or 4.970% if I chose to mail my payment in. Not much of a savings. Not only that, my payment went up to $420.46. My husband and I figured that I would be saving around $1100 dollars of interest. I had finished the loan, because I had a lot of questions. He called for me the next morning, and they explained that I was not eligible for a lower interest rate because I was not financing a... Read More