Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Pacific Life Insurance Company Annuities Review


ConsumersAdvocate.org Rating: 4.6 / 5 (Excellent)
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Pacific Life Insurance Company, formerly known as Pacific Mutual Life Insurance Company, was founded in 1868. The company is based in Newport Beach, California, and offers consumers a wide variety of life insurance products, investment products, retirement planning services, and annuities, among others.

How is Pacific Life Insurance Company rated?

Breakdown

4.6/5
Policy Features
4.6/5
Fees and Commissions
4.6/5
Reputation and Financial Strength

Overall Rating: 4.6 / 5 (Excellent)

Pacific Life offers consumers a great variety of annuity products to choose from. The company has variable, fixed indexed, fixed, immediate, and deferred annuity products. One of the benefits of purchasing an annuity contract through Pacific Life is that the company offers low fees, and some products allow consumers to access their funds anytime without withdrawal charges. Pacific Life also offers an array of income options such as life only, period certain only, and single life or joint life cash refund, among others, and many riders, including standard death benefit, lifetime withdrawals, and inflation protection.

Something that makes Pacific Life stand out from other companies reviewed by us, is that its products’ detailed fact sheets and guides are easily available on the company’s website, so consumers can read them and know exactly what they’re getting into. Additionally, the company offers customer support via email and over the phone, and online account management is also available, which is highly convenient. All in all, Pacific Life is a great choice when it comes to annuity contracts, since they have many products to choose from, with flexible investment amounts and low fees to fit any budget.

Pacific Life Insurance Company Annuity Features

Policy Features - 4.6 / 5

Pacific Life offers consumers variable annuities, fixed indexed annuities, fixed annuities, immediate annuities, and deferred annuities. The company’s variable annuities include the Pacific Choice annuity, the Pacific Odyssey annuity, and Pacific Value annuity. The Pacific Choice annuity allows consumers to access their funds after five years without withdrawal charges. With the Pacific Odyssey annuity, consumers can access their funds anytime without withdrawal charges, and it is designed for those who want to work with a fee-based financial advisor. The Pacific Value Select allows consumers to access their funds after eight years without withdrawal charges and offers an immediate boost to the contract value with a credit enhancement.

Pacific Life’s fixed indexed annuities include the Pacific Index Foundation annuity, the Pacific Index Edge annuity, and the Pacific Index Advisory annuity. These annuities offer consumers interest-crediting options based on different indexes. The Pacific Index Foundation follows the S&P 500 and MSCI EAFE index. The Pacific Index Edge and the Pacific Index Advisory annuities follow the S&P 500 and BlackRock EnduraTM index, but the Pacific Index Advisory allows consumers to work with a fee-based financial advisor.

The Pacific Expedition and the Pacific Frontiers II annuities are the company’s fixed annuity products. The Pacific Expedition annuity offers consumers an interest rate guaranteed for the entire term and a purchase payment guarantee. The Pacific Frontiers II annuity offers consumers the option to choose the number of years they can lock in their guaranteed interest rate. The Pacific Income Provider is the company’s immediate annuity that allows consumers to fund it with a single payment, and immediately begin receiving income on a regular basis. The Pacific Secure Income is a deferred income annuity designed to supplement other income sources in the future, by making payments now.

Pacific Life annuities offer several income options such as life only, life with period certain, joint and survivor life, period certain only, single life or joint life cash refund, and single life or joint life with installment refund, among others, and consumers can choose among monthly, quarterly, semiannually, or annually payments. Additionally, the company offers several riders like Standard Death Benefit, Stepped-Up Death Benefit, Earning Enhancement Death Benefit, Lifetime Withdrawals, Principal Protection, and Inflation Protection. However, it should be noted that available income options and riders vary depending on the selected annuity product, so we encourage consumers to consult each product’s prospectus for additional information.
Annuity Type
Immediate
Deferred
Fixed-Deferred
Variable-Deferred
Purchasing Options
Insurance Companies
Minimum Balance
Varies depending on the selected product.
Funding
Lump Sum
Series of Payments
Payment Frequency
Guaranteed Fixed Period
Lifetime Payments
Survivorship Payments
Withdrawal Options
Stream of Payments
Custom Schedule
Lump Sum
Annuity Riders
Death Benefit
Income Rider
Cost of Living Rider
Refund Rider
Guaranteed Minimum Withdrawal Benefit
Guaranteed Minimum Income
Disability Rider

Pacific Life Insurance Company Fees and Commissions

Fees and Commissions - 4.6 / 5

Pacific Life mainly charges mortality and expense risk fees, administrative fees, and optional rider fees. These fees vary greatly from one annuity product to the other, so consumers should check the available fact sheet for more details. Some products may charge an annual contract fee or withdrawal fees. However, the company will waive any withdrawal fees on those products if the annuitant is diagnosed with a terminal illness or confined to a nursing home. Withdrawal fees may also be waived in case of death, annuitization, or if the consumer needs to take the required minimum distributions. Initial investments also vary greatly depending on the selected product and if the annuity is qualified or non-qualified. Additionally, withdrawals prior to reaching the age of 59½ are subject to an additional 10% federal tax fee.
Administrative Fee
Varies depending on the selected product.
Commission
Not specified.
Surrender Charges
Vary depending on the selected product.
Yearly Fees
Vary depending on the selected product.
Other Fees
Insurance Charges
Management Fee
Early Withdrawal Penalty
IRS Penalties

Pacific Life Insurance Company Reputation and Financial Strength

Reputation and Financial Strength - 4.6 / 5

Pacific Life has been operating for 150 years, and it has some of the strongest financial ratings in the industry. The company has been rated AA- and A1 by Standard and Poor’s and Moody’s, respectively, and A+ by A.M. Best, and Fitch, meaning it has a solid and positive financial outlook. Additionally, the company appears to not have any complaints filed against it with the CFPB, which is also great. Pacific Life offers consumers customer support via email and over the phone, and online account management is also available through the company’s portal.
Year Founded
1868
Standard & Poor's Financial Rating
AA-
Moody's Financial Rating
A1
AM Best Financial Rating
A+
BBB Rating
A+
Consumer Financial Protection Board (CFPB) Complaints
0
Live Help 24/7
No
Live Help 24/7
No
Customer Support Hours
Monday through Friday, 6:00 a.m. to 5:00 p.m., PST for the Annuities department.
Contact Methods
Phone
Email

Company Profile

Full Name
Pacific Life Insurance Company Annuities
Company Website
Headquarters
700 Newport Center Drive, New Port Beach, CA, 92660

Leave a comment for Pacific Life Insurance Company Annuities
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

Customer Comments & Reviews

Loading Reviews ...
S
Shelley M
10/4/2021
I have a structured settlement with Pacific Life as a result of the lawsuit following my farm accident. I tried to take out enough to pay for a wheelchair but was denied. I have my attorney working on it. I don't understand why I can't get my money from the account set up to cover medical expenses resulting from the accident.


S
Shelley M
10/4/2021
I have a structured settlement with Pacific Life as a result of the lawsuit following my farm accident. I tried to take out enough to pay for a wheelchair but was denied. I have my attorney working on it. I don't understand why I can't get my money from the account set up to cover medical expenses resulting from the accident.


budapestflash
3/19/2021
As long as you understand the rules and withdrawal penalties of your annuity with Pacific Life, you are in the right hands. If I had any questions I would just pick up the phone and my questions were resolved by professionals in the United States not in some distant call center. Annuities are not for everyone but if its a fit for you I would highly recommend this company.


Paul H
5/21/2020
Had a Pac Life annuity that I am POA for, for my Dad. He is currently in a VA Nursing home, and contracted COVID-19, and is currently surviving. Pac Life sent me an unrequested letter, as I am his estate manager, stating a forced change would occur on his 95th birthday. Although the letter stated that I had options not to change, I would have to send them a POA and POA certification. Did that, and they said a boilerplate POA giving me POA was not valid (although it was for Schwab investments). Dad's lawyer has been told that Pac Life said he did a bad job, and he should sue. These folks are financial charlatans, my strong recommendation is to have nothing to do with them. Pac Life trying... Read More


B
Brende E
1/22/2019
I have had a Pac Life Ins. Annuity for over 14 years that is now losing money. I am being charged 4% My advisor has no advice except change to another or pay taxes. I an in the conservative (bonds). Not happy .



Top Rated
  • Marketplace service that compares top-rated insurers 
  • Fiduciary-led company 
  • No on-going fees
  • Offers Personal Pension Plans and income annuities 
  • User-friendly quote calculator
  • Helpful diagnostic tools and guides