Services and Features

AdGuard provides a VPN service that uses a proprietary protocol and includes a wide range of servers. Users can download the desktop application for Windows and macOS, the mobile app for Android and iOS devices, and the browser extension for Firefox, Chrome, Edge and Opera. Users can download the app on an unlimited number of devices, but can only have ten connected at the same time. 

The company offers over 65 server locations worldwide, including DNS servers that block ads and trackers and protect against malware. AdGuard’s VPN protocol disguises itself as regular traffic, making it hard to detect. This allows users to remain anonymous and safe without being required to turn their VPNs off for certain websites and apps like streaming services. Users can also use the QUIC protocol, designed to improve connections when using slower networks.

The AdGuard VPN features an Exclusions option, with which users can limit the websites and apps their VPNs are on or off for. AdGuard also includes a kill switch and auto-protection, which automatically turns on the VPN when using public or unsecured networks. 

Pricing

AdGuard currently offers three subscriptions: a monthly plan, a yearly plan, and a two-year plan. Both the one-year and two-year plans come with a 30-day money back guarantee and a discounted price. All subscriptions include access to all locations and DNS servers, and up to ten simultaneous device connections. 

AdGuard also features a free version of its VPN, which allows for two device connections.

Customer Support

Unfortunately, AdGuard does not provide many channels through which they can provide support to its users. Currently, the only way to contact the company is through one of its corporate emails. For technical support, users can reach out to support@adguard-vpn.com. 

Consumer Experience

An overwhelming majority of AdGuard’s over 9,000 customer reviews on Trustpilot are positive, which has earned the company a solid 4.4 out of 5 rating. Users praise the AdGuard mobile app and the company’s security and ad blocking services.