SafeAuto specializes in non-standard insurance, making the process less frustrating for those who need to comply with state requirements. The company provides the minimum required liability insurance which varies by state, as well as comprehensive insurance coverage that protects a vehicle from events they might not have nay control over, such as natural disasters, theft, or vandalism. Collision insurance is also available as an optional coverage.

SafeAuto offers several discounts that are fairly standard in the market, such as multi-vehicle, homeowner, and safe driver discounts. The “New Business Transfer” discount is also available to customers who are looking to switch to SafeAuto.

SafeAuto has been an accredited BBB business since 1997 and holds an A+ rating with the organization. We could not find company information with either A.M. Best or Moody’s to verify the insurer’s financial rating. Nonetheless, the National Association of Insurance Commissioners (NAIC) reports that SafeAuto’s complaint ratio for private passengers is above the national median.

Customer support is available 24/7 through a toll-free number to report claims. Although SafeAuto has a mobile app available from the App Store and Google Play, it can only be used to manage policies and obtain quotes. The website, however, provides a lot of valuable information about the claims process, including a thorough FAQ section.