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8 Customer Reviews - see all comments
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Based in New Jersey, Longbridge Financial, LLC is a licensed mortgage banker that offers Home Equity Conversion Mortgages (HECM), HECMs for purchase, and HECMs for high value homes above the FHA limit. The company is a NRMLA member, and has an A+ with the BBB, and an excellent 4.7 out of 5 score with Trustpilot.
- Free quote and easy application process
- All HECM programs available
- A+ BBB rating and HUD approved direct lender and servicer
Latest Longbridge Financial Reviews
Monica, my consultant was very helpful and on/hands throughout my application process. I was even able to call her on her personal phone with my questions while signing everything with the notary.
Carl Ekstrom was the consummate professional and got me to the finish expeditiously in a challenging interest rate environment.
I made my original mortgage with Longbridge then did a refi a few years later. Everything was a smooth as silk. I would be hard pressed to choose another lender in the future. The loan officer and processor were very responsive and helpful.
A few years ago, we decided to refinance our home with a reverse mortgage. Shortly after our loan was approved, and to our good fortune, the loan was sold to Longbridge Financial LLC. The people at Longbridge were always extremely helpful and quick to answer any questions we had. Due to real estate market conditions in our area we decided to refinance our loan late in 2021 and looked at the market for competitive rates. We determined that Longbridge was incredibly competitive, and, from our experience, we knew they were enjoyable to work with; when considering the application process, appraisal, and necessary documentation, it was a breeze. There was one hick-up, but the Longbridge... Read More
Everyone was Professional, helpful and took the time to help me through the entire process. Hayleigh Price and he associates made our experience easier and quicker than our first reverse mortage. I would her and Longbridge Financial to anyone who is looking for a reverse mortage.
Ed and Pam Mackey.
The application and loan process was great 4 years ago. Now my phone calls and messages go unanswered and not returned. Refinancing our loan would benefit us, but not them so they give me the run around. We had a great experience working with them initially. Sorry that their customer service has declined.
This reverse mortgage was to have closed on 8/20/21 and they have been doing nothing but stalling and drawing out the closing. They have cost me money for the appraisal, additional mortgage payments and now they want me to paint an inside room and paint the bottom 2 rows of my outside cedar shakes (weathering have dulled the coloring-total estimate was $300.). They have pulled an additional hard mortgage inquiry on my credit reports and I am getting nowhere with them.
I would give this company a very poor rating in customer service. Never returned phone calls or emails