ConsumersAdvocate.org
50 Customer Reviews - see all comments
Disclosure: We receive advertising revenue from this partner. Learn more.
Renewal by Andersen, a subsidiary of Andersen Corporation, is a leading provider of window and door replacements. Started in 1995, Renewal by Andersen has since grown to more than 100 markets across the country. The company is certified by the National Fenestration Rating Council and SCS Indoor Advantage Gold and its windows and doors are Green Seal Certified. Renewal by Andersen provides free consultation, customizes windows and doors, and professional installation. All products come with a limited warranty for worry-free window and door replacements.
Services and Features
Renewal by Andersen has been innovating and providing quality windows and doors for more than 100 years. It is part of the Andersen Corporation and offers clients customized window and door replacement solutions.
Its services start with a free consultation. The company then provides customized windows designed with each individual client’s need. All products are then professionally installed and comes with a limited warranty. After installation, the company performs a thorough clean up and immediately resolve any issues that may arise.
Renewal by Andersen provides a variety of window replacement products which includes highly efficient energy saving windows that are Green Seal certified. Windows produced are made from composite Fibrex which lasts longer and perform better than ordinary glass. This gives its windows better cooling, visible light transfer, ultraviolet protection and heating features.
Windows are generally designed with narrow frames which allow more glass. This results to better energy savings because it allows more natural light to enter the home. Windows are also equipped with TruScene insect screen which allows a better view of the outdoors. Windows have a total of 47 interior and exterior color combinations and 11 hardware finishes. Renewal by Andersen also offers a wide selection of insect screens and grille patterns that include colonial, farmhouse and prairie styles.
Renewal by Andersen makes window replacements worry-free by providing in-home consultation and professional installation. Its services also include a 20-year limited warranty on its glass and Fibrex material, 2 year professional installation, 10-year warranty on locks, hinges and other components.
|
Services and Features |
|
|
Eco-Friendly |
✔ |
|
Energy-Saving Performance |
✔ |
|
Online Product Registration |
✔ |
|
Store Locator |
✗ |
|
Free Quotation |
✔ |
|
Online Brochure |
✔ |
|
Free Home Consultation |
✔ |
|
Window Types |
|
|
Sliding Windows |
✔ |
|
Jalousie Windows |
✔ |
|
Awning Windows |
✔ |
|
Single-Hung Windows |
✔ |
|
Garden Windows |
✗ |
|
Picture Windows |
✔ |
|
Egress Windows |
✔ |
|
Casement Windows |
✔ |
|
Bay Windows |
✔ |
|
Hopper Windows |
✗ |
|
Window Frame Materials |
|
|
Wood |
✔ |
|
Vinyl |
✔ |
|
Fiberglass |
✔ |
|
Aluminium |
✔ |
|
Energy Efficient Windows |
|
|
Thermal |
✔ |
|
Triple Pane |
✔ |
|
Double Pane |
✔ |
|
Energy Star |
✔ |
|
Plan Details |
|
|
Warranty |
Homeowner Warranty |
|
Installation Fee |
Not Stated |
|
Price |
Not Stated |
Replacement Windows at Renewal by Andersen
Renewal by Andersen offers one of the best-value replacement windows in the market today. The company’s confidence in their products is reflected in its warranty and product guarantee. Overall, a great buy for window replacement shoppers looking for a good mix of value and quality.
🔥 $400 OFF Per Window* + $0 Down, $0 Interest & $0 Payments for 12 Months!
Click Here to Get a Free Window Replacement Quote
- Energy Star Certified replacement doors & windows
- Custom crafted, made to order & professionally installed
- Hassle-free process from start to finish
- In-home, no-obligation consultation
- Replaced more than 8.5M windows in 1 million+ homes
Latest Renewal by Andersen Reviews
The team that replaced our windows was very knowledgeable and polite. They answered all our questions along the process. Team lead Brian Berson explained how to use the windows and what not to do at the end of installation. Ben Lane and Grant Arment were helpful also answering any question we put to them.
This company does not stand behind their work. Many reputable companies will replace your doors or windows, save you money and aggregation. Please use them.
terrible company. If you don't use them because you find someone better they harass you constantly.
Just had windows replaced by Renewal by Anderson. Before the work was commenced the installers put down ground sheets through the entire house. The work was done quickly and efficiently. The installers, Ivan, Dylan and Conner, did a great job. They were very professional and worked well together as a team. When I had any questions they took the time to provide me an answer. When the work was completed they cleaned up all the debris inside and outside. Jim the project manager was very helpful and accommodating throughout the entire process.
I had a bay window installed. The height of the windows was 8 inches shorter than the windows replace. No mention of this was given prior to installation. Reduced the glass height by the 8 inches therefore less visibility. Finish coat on the seat was suspose to be 3 coats of semi gloss polyurethane. There was only one thin coat. I had to put three additional coats to have a smooth finish.
This company is talking advantage of a lot of people. They quoted us $131,000 to replace our windows. Offered us 20% off if we decided to buy them on the spot. You can get great windows for a lot less money. Don’t let this company rip you off. Many more great options for about 75% less. Don’t use this company!!
Very disappointed. Just wanted to replace our open-pocket sliding patio door with same and 4 windows on the front of the house. We were told building code would not allow for patio doors replacement and the best solution would be to install bifolding doors. Contacted the county building department who said we could replace with the same technology no problem. The issue was that Andersen doesn’t make pocket doors. It was 3 weeks before the project manager came to measure only to find out that we would totally not be happy with the look or function of the proposed doors. Project mgr also advised that they can’t do arched windows on front bedroom and would have to close in the arch with a... Read More
3-12-23 Yes this is a total scam! My opinion is it's predatory lending and praying on the elderly. They came to my house yesterday, he gave me the price and lead time, and I respectfully asked him to leave, he never had the chance to negotiate. Basically they wanted 85k for 11 windows and 5 doors with a lead time of next fall?? 26-28 weeks, but the price is what got me. I built a 34X64 building with heat, insulation, bathroom and everything for less money!! Extremely overpriced and I've yet seen any reason to justify the price of this product, its just a normal window. It's a real shame Anderson windows is allowing a sister company drag their used to be good name through the mud, it was a... Read More
Beware: I would never recommend this company, or branch in St. Paul, MN, which ironically is where Andersen Windows has its corporate headquarters. Only work with higher level folks if you are set on this company. Sales/design consultant, Jim Achartz, closed the sale, and became our enemy, not our advocate. He covers Stillwater MN and became creepy. He returned a call at 1:30 am to assure me that he would cancel our staining appointment of our newly installed windows! Who would do this? I am in complete shock. Jim provided a contact to call, Kathryn English, who left me a VM the next day that our stain appt had been cancelled. WELL, it wasn't cancelled and they stained the windows... Read More
total rip off they told 103,000 thousand 31 windows in my home
Very pricy. Rep did not want to tell me price per window but my estimate was $35,700 for 9 windows and most are small. The company promised me a manager visit and the same rep came to my home, commenting this was his commission. The big discount promised was $3000…. I am in the process of calling other companies and feel that this business charges very unfair depending on who you get as a sales rep. I will never call them again.
BEWARE !!! Awful customer service. You installed an $8,000 dollar window with a damaged screen. We reached to our sales person Tiana who basically lied to us saying that she contacted customer service to replace the screen.
My husband was told there were no notes that Tiana called CS he was placed on hold for 10 minutes before he hung up.
We are so disappointed with this service, eight thousand dollars is a lot of money to be treated so bad,
SO thankful we did not give her the job for the next 5 windows being replaced.
I find myself same victim as "candicom". Original amount 5715. for 6 windows now finance comes and it is double. NOW 11496. for 6 and add financing 16500.00 FOR 6 WINDOWS - what a scam on the elder generation as I am in my 80's and that money is hard to come up with. I thought I was buying the best at 5715. and that was the price.
ALERT! BEWARE OF THIS COMPANY! Regretfully, they TOOK ADVANTAGE of my friend, an old man who had just barely recovered from a serious illness. I call it ELDER ABUSE. They presented him with one price, (almost) 5K for 2 doors, and when the job was done, they gave him their little screen for him to sign with his finger saying his signature was just to say the work was done. Later, when the poor guy looks at his financing docs he comes to find out that the total price they charged him was DOUBLE, almost 10K. When he told them that he never signed anything for that outrageous price, and asked to see the document he’d signed agreeing to that price, they sent him a pdf doc which had his... Read More
For a $20+K patio door what a disappointment. The product is very good but the service has been a nightmare. Absolutely no oversight of the project. Our salesperson (Jared Johnson) was to be present for an install called the day before to say he had a wedding in Florida. Installers arrive on 8/20 with doors and only 1 of 2 screens and they don't know why.The installer was eager to get a prompt positive review (learned never to do this again). Door handles are loose and sloppy and appear to need a washer to fill the gap. 9/15 a "expert" was sent to repair door handles & found the spindle installed wrong but they are still sloppy. I went to the showroom (2 miles from my home) to test... Read More
BEWARE!! If I could give no stars I would. Totally unprofessional, lies, refuses to give info, doesn't communicate. I ordered windows July 10th with a 9/9/21 install. I wasn't told until the day prior when I called that my windows were now on backorder. However initially was told the Fibrex material wasn't on backorder. Now I have a 11/8/21 install date and Terry Elliott, the Manager, refused to provide me a tracking number or delivery confirmation to prove windows are here for install. Terry changed his story 3 times stating my windows would be in November 3rd, then November 4th, then said they're still at the manufacturer and argued with me for 25 minutes. He also refused to give me... Read More
We are all much aware of the supply issues due to the pandemic, but where we are very disappointed is in the courtesy service, honesty with delivery, quality of work from contractors that come measuring the windows, and making mistakes. Renewal By Anderson is a major & expensive windows company that continues to delay and fail with promised beyond the supply chain issues. Our current problem is a bad job done on about 25% percent of the order for which we paid 50% over 7 months ago over $18,000. It is also a labor issue - not parts. Even though that is also a secondary problem (such as hardware with different colors or malfunctioning that need to be replaced) . We are going legal... Read More
I would discourage anyone from buying Andersen 200 series windows for their home. I purchased over two dozen windows for my new home under the belief these windows would last and perform better than the competitors. After a little over 11 years, I have eight window sashes that are deteriorating. I contacted Andersen and they refuse to accept responsibility to replace them based on their warranty. They stated that "not all their windows come out of the factory with the same standards", therefore I am left responsible for replacing them at my cost. I thought I was getting a premium window from a reliable company. My perceptions were far from reality. I would highly recommend that you... Read More
If you want to experience a company that DOESN'T care about their customers, go with Andersen: wrong windows ordered more than once, damaged windows, poor quality control, windows lost, endless re-ordering and delays, franchise manager yelling at you, uncaring and often unresponsive district manager, no response from corporate headquarters....severely lacking customer service and care. All in all, dealing with Andersen has been a NIGHTMARE! Go with Pella or Marvin.
They sold me the Bentley of windows but I got a jalopy. "We not only manufacture but we sell, install, and service! " I spent enough money to buy a car for a slider and windows and let me tell you I feel like I just got screwed. Don't go with them, they are NOT WORTH IT and the amount of issues that I have had with these windows and door are crazy. Poor quality, poor communication, poor escalation resolution. Why am I spending my time putting together emails recapping what is needed from them, following up with the sales guy and the pm with no response. Ohh I forgot they got their money already! Why did they install the screen a month late and then called me two weeks later saying that... Read More
Chris Ortiz was very professional and knowledgeable about his company. Thank you for the free quote.
Lee & Judy Swenson
We had a large, 3-part window replaced in our bedroom. The three men who did the job, Jont R. , Kody, Christian, did an outstanding job. It was a day long job and they did an excellent job, taking out the old and replacing with the new. They worked efficiently all day (January) did a very neat job and cleaned up the area. Excellent job and I would highly recommend them. Window is beautiful and I'm recommending your product. Lee Swenson
We bought Anderson Windows 2 times before back in the good old days when we had money that we thought we could buy good quality windows. Now we wanted to get some more windows - 5 to be exact. Our budget was now tighter than before. But I figured we got good quality windows before - I will go against my wisdom and get Anderson Windows again to match what we had before. Found out they were a lot more than I thought they would be, but went ahead and ordered them. It took a long while but finally got the notice they were in and scheduled the installation. They installed 4 of the 5 windows because 1 was damaged. We were told they would expedite the re-order and would be about 3... Read More
These guys are horrible. I made a request online for a virtual quote. I got a call (expected) to set that up, during the call the person was reading from a script and made several attempts to get me to have someone come to my house versus the method I requested. Despite having ALREADY made that choice in my initial request. Then my request was for windows quotes and during the set-up I said I had 7 windows and a sliding door. After setting the time I thought I was all set and ready to go and was looking forward to having a professional contact me on the set time. Then this morning I get a call from a person who wants to make sure I am all set for the quote session. She then... Read More
This was our second time buying windows from Anderson, the first time went smooth, this time was not the same, we ordered the windows in feb.2020 and we told the the sales person we wanted the same as the rest of the house. He told us red outside was an extra cost so we went with white inside and a brown outside. When they came to install them July 2020, they were brown color inside and out. I didn't want to wait another 30 days for new windows so I excepted them and called the office and after they were they were installed and gone (the guys that installed them were great and left it cleaner than when they arrived, new construction.)they called back and pretty much said it was my fault,... Read More